--- title: [CM] [CC] Establish and Operate Command Centre description: Establish and Operate Command Centre image: https://blog.bcm-institute.org/hubfs/General%20More%20Post%20CM/Morepost%20Managers%20Guide%20to%20CM%20Plan/TOC%20Crisis%20Management/IC_CM_TOC_Command%20Centre%20Management%20and%20Operations.png --- [![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/) - [Home](https://www.bcm-institute.org/) - [About Us](https://www.bcm-institute.org/about-us-3/) - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/) - [Our History](https://www.bcm-institute.org/about-us/our-history/) - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/) - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/) - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/) - [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses) - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses) - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses) - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses) - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses) - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses) - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses) - [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification) - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification) - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification) - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification) - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification) - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification) - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit) - [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage) - [Store](https://www.bcm-institute.org/store-2/) - [Contact Us](http://www.bcm-institute.org/about-us/contact-us/) - - ##### Crisis Management Planning Series ![BGBann_Command Cetre_Crisis Management](https://blog.bcm-institute.org/hs-fs/hubfs/Graphics/Background%20Banner/BGBann_Command%20Cetre_Crisis%20Management.jpg?width=6000&name=BGBann_Command%20Cetre_Crisis%20Management.jpg "BGBann_Command Cetre_Crisis Management") # \[CM\] \[CC\] Establish and Operate Command Centre The content of this set of blogs is extracted from the Crisis Management book. It is intended to help you to prepare and implement Crisis Management (CM) initiatives for your organization. It will cover all the critical components of the command centre, its operations and requirement.  A  command centre is indispensable in helping organisations manage incidents, improve reaction time and accuracy of decision-making, and activate the resources when a need arises. The main objective is to reduce reaction time and improve decision-making accuracy. [Moh Heng Goh](https://blog.bcm-institute.org/en/crisis-management/author/moh-heng-goh) Jul 2, 2021 ###### Crisis Management Certified Planner-Specialist-Expert ![Bann_Command_Crisis Management_](https://blog.bcm-institute.org/hs-fs/hubfs/Crisis%20Management%20Graphic/Bann_Command_Crisis%20Management_.jpg?width=750&name=Bann_Command_Crisis%20Management_.jpg) Incidents likely to last more than a few hours are best managed by Command Centres, separate from areas where routine business is conducted. Command Centres can either be dedicated rooms set aside and equipped for immediate use or offices earmarked for emergencies with essential equipment identified in advance. | C15 | **C16** | **C17 ** | | --- | --- | --- | | Establish and Manage Command Centre | Communicate and Gather Information | Maintain Command and Control  | | [![CCentre: Establishing and Managing the Command Centre](https://no-cache.hubspot.com/cta/default/3893111/82d217d3-2bf3-4018-8e43-2ee0eacc87ca.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/82d217d3-2bf3-4018-8e43-2ee0eacc87ca) | [![CCentre: Communicate and Gather Information](https://no-cache.hubspot.com/cta/default/3893111/46515602-e675-482e-a377-fbd2b1b9c5cd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/46515602-e675-482e-a377-fbd2b1b9c5cd) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/eeb0a761-a6e3-485e-b549-ed052a94d68c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/eeb0a761-a6e3-485e-b549-ed052a94d68c) | | C18 | C19 | C20 | | Coordinate and Document | Execute Information Management | Make and Execute Crisis Decision | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/76234b65-ea59-4910-b6a0-53a82977902c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/76234b65-ea59-4910-b6a0-53a82977902c) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/245937af-b763-45b6-b946-9eaf7abcb203.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/245937af-b763-45b6-b946-9eaf7abcb203) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/2ab57449-c08e-4ebe-a3d8-f34f18fbf023.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2ab57449-c08e-4ebe-a3d8-f34f18fbf023) | | **C21** | **C40 \[A7\]** | **C41 \[A8\]** | | Manage Crisis Communication | **Appendix 7: Setup Command Centre** | **Appendix 8: Equip Resources for Command Centre** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/d72234e5-c60d-4d13-9d8c-481eb4b4632a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d72234e5-c60d-4d13-9d8c-481eb4b4632a) | [![CCentre: When and How to Setup the Command Centre?](https://no-cache.hubspot.com/cta/default/3893111/39608620-7264-4d86-92fe-123ee514586c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/39608620-7264-4d86-92fe-123ee514586c) | [![CCentre: Resources for Command Centre](https://no-cache.hubspot.com/cta/default/3893111/bcfbf183-9634-411d-9240-5c10b720ce81.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bcfbf183-9634-411d-9240-5c10b720ce81) | |   |   |   | |   |   |   |   --- #### ![BCMI Logo](https://blog.bcm-institute.org/hs-fs/hubfs/Logo%20BCMi/BCMI%20Logo.png?width=100&name=BCMI%20Logo.png) #### Do You Want to Continue Your CM Professional Training with Certification Remotely? | **Competency-based Course** | **Certification Course** | | | | --- | --- | --- | --- | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/685c93a7-08d2-4175-bee7-71781494334e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/685c93a7-08d2-4175-bee7-71781494334e) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/95fc21bd-88bf-43d8-9464-5b00190d76e0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/95fc21bd-88bf-43d8-9464-5b00190d76e0) | [![\[BL-3-Catalog\] What Specialist Level Blended Learning Courses that are Available?](https://no-cache.hubspot.com/cta/default/3893111/4b22a53c-6e3e-4b9e-8c2a-888423f1d26c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4b22a53c-6e3e-4b9e-8c2a-888423f1d26c) | [![\[BL-5-Catalog\] What Expert Level Blended Learning Courses that are Available?](https://no-cache.hubspot.com/cta/default/3893111/fe175db3-7f57-4636-bf09-e9a836aa5478.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fe175db3-7f57-4636-bf09-e9a836aa5478) | #### Reference Guide [![A Manager’s Guide to Implementing Your Crisis Management Plan](https://no-cache.hubspot.com/cta/default/3893111/2bd34f48-92c6-4ab1-8477-5dcde4d3546e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2bd34f48-92c6-4ab1-8477-5dcde4d3546e)Goh, M. H. (2016). **A Manager’s Guide to Implement Your Crisis Management Plan**. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd. Note: This version was the draft 2nd Edition being updated in 2023. The numeric in the square bracket {C##\] and \[AX-#\] is the cross-referencing of the actual chapter and appendices in the 2016 Edition. #### Find out more about Blended Learning CM-300 \[BL-CM-3\] & CM-5000 \[BL-CM-5\]   | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/03294547-1df3-435c-9243-971c3d9bb6ce.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/03294547-1df3-435c-9243-971c3d9bb6ce) | | --- | --- | --- | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739) | [![\[BL-CM\] \[5\] Register](https://no-cache.hubspot.com/cta/default/3893111/82024308-16f4-4491-98be-818a882c6286.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/82024308-16f4-4491-98be-818a882c6286) | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911) | [![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e)Please feel free to send us a note if you have any of these questions. | [![FAQ BL-CM-5 CM-5000](https://no-cache.hubspot.com/cta/default/3893111/30bcbbbf-c8ea-48d8-8643-da2638f3f0f8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/30bcbbbf-c8ea-48d8-8643-da2638f3f0f8) |   #### **For Your Comments:**   ### More Posts [![New Call-to-action](https://no-cache.hubspot.com/cta/default/3893111/04334171-099a-49e5-becc-c8c082c7947f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/04334171-099a-49e5-becc-c8c082c7947f) ![BCMIWhiteLogoSmall.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogoSmall.png?width=72&name=BCMIWhiteLogoSmall.png "BCMIWhiteLogoSmall.png") All rights reserved. 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