[BCM] [LKCMedicine] [C8] BCM Team: LKC Medicine NTU

Developing BCM Team Composition

Introduction

The Lee Kong Chian School of Medicine (LKC Medicine) from Nanyang Technological University (NTU) plays a crucial role in Singapore’s medical education and research landscape.

Given its complex operational environment, a well-structured Business Continuity Management (BCM) team is essential to ensure resilience against disruptions. This article outlines the recommended composition of LKC Medicine’s BCM team based on NTU’s proposed structure.

BCM Steering Committee

At the strategic level, the BCM Steering Committee provides governance and oversight of business continuity planning and implementation. The committee should include:

• Dean of LKC Medicine (Chairperson): Provides overall leadership and ensures alignment with NTU’s strategic objectives.
  
  
• Chief Operating Officer (COO): Oversees operational resilience and resource allocation.
  
  
• Chief Information Officer (CIO): Ensures IT continuity and cybersecurity resilience.
  
  
• Heads of Key Departments (e.g., Education, Research, Administration, and Clinical
  Affairs): Represent critical academic and operational functions.
  
  
• BCM Manager: Facilitates BCM activities and ensures compliance with NTU’s guidelines.
  
  
• Legal and Compliance Representative: Advises on regulatory and legal considerations.

BCM Core Team

The BCM Core Team develops, implements, and maintains LKC Medicine’s BCM framework. This team should comprise:

• BCM Manager (Team Lead): Oversees BCM planning, risk assessment, and policy development.
  
  
• Risk Management Officer: Identifies and assesses potential risks to continuity.
  
  
• IT Disaster Recovery (ITDR) Lead: Manages IT resilience and disaster recovery planning.
  
  
• Facilities and Security Manager: Ensures physical infrastructure resilience and emergency response preparedness.
  
  
• Academic Affairs Representative: Coordinates continuity planning for education and research activities.
  
  
• Communications Officer: This person handles crisis communication and stakeholder engagement.
  
  
• HR Representative: Manages workforce resilience and staff welfare during disruptions.

Departmental BCM Coordinators

Each department should appoint a BCM Coordinator responsible for:

• Liaising with the BCM Core Team to ensure department-specific plans align with the overall BCM framework.
  
  
• Conducting impact analysis to identify critical processes and dependencies.
  
  
• Training and awareness efforts to familiarize staff and faculty with BCM protocols.

Emergency Response Team (ERT)

LKC Medicine’s Emergency Response Team ensures immediate response to incidents affecting business operations. The ERT should include:

• Incident Commander: Leads the emergency response efforts and coordinates with NTU’s crisis management team.
  
  
• Medical and First Aid Team: Provides medical assistance in emergencies.
  
  
• Security and Safety Officers: Ensure site security and assist with evacuation procedures.
  
  
• IT and Data Recovery Specialists: Restore IT systems and ensure data integrity.

Summing Up…

A well-structured BCM team at LKC Medicine is essential to safeguard its educational, research, and administrative functions.

By aligning with NTU’s proposed BCM structure, LKC Medicine can ensure resilience against potential disruptions while maintaining its mission of excellence in medical education and research.

Regular training, testing, and continuous improvement of the BCM framework will further strengthen its preparedness for unforeseen challenges.