Content of Business Impact Analysis (BIA) Questionnaires Submission
This article is a compilation of how the answers are completed in the BIA Questionnaires. This is not the model answer but rather to assist the workshop participants in having better confidence that the answer is close to the desired submission.
The content of the BI templates after the cover sheet includes:
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Part 1: Corporate MBCO & Key Product and Services
- Part 2: Identification of Business Functions
- Part 3: Impact Area of Business Functions
- Part 4: Impact Over Time of Business Functions
- Part 5: Supporting IT Systems and Applications
- Part 6: Inter-dependencies
- Part 7: Vital Records
Business Impact Analysis
Part 1: Corporate MBCO & Key Product and Services
Corporate MBCO
Frequently asked questions for completing the template (Part 1a).
- How do we write an MBCO statement?
- Is there any quantitative dimension in the MBCO statement?
- Please click the icon:
- "MBCO" on the right side to view samples of MBCO. This blog is part of your pre-reading before the BIA workshop.
- "Part 1 Corporate MBCO ..." on the left to view the guidance notes to complete the content for the Part 1 template.
Product and Services
Frequently asked questions for completing the template (Part 1b).
- What are products and services? Give me examples to help me complete this BIA template.
- Please click the "Products and Services" icon on the right to view business functions, function codes and descriptions samples. This is a case study used by BCM Institute. This blog is part of your pre-reading before the BIA workshop.
Part 2: Identification of Business Functions
- What are "business functions" in my department or business units? Give me examples when I complete the templates.
- Click the icon on the right to review a comprehensive list of business functions within a bank. This list will provide you with a good idea of what a "business function" is and a "business function code" with a "description" of the activity.
- Click the icon on the left to view "Part 2 Identification of business functions" on the left to view the guidance notes to complete the content for the Part 2 template. The action for the left icon (guidance notes) will be similar for the rest of this blog.
Part 3: Impact Area of Business Functions
Columns 1 to 9
Frequently Asked Questions for completing the template (Part 3).
- What are the "Impact Area"? There are seven types, and this example is marked as "Financial". Click the icon on the right to find the seven types)
- What if I do not have any impact area classified as "Financial"? Insert a dash "-" or "hyphen" in Column 5 and 6 "Financial Impact" to indicate that the two fields are not needed.
Part 4: Impact Over Time of Business Functions
Columns 1 to 21
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Frequently Asked Questions for completing the template (Part 4).
- Score "1" to "5" for all "Impact Over Time" in Columns 5 to 16. Do not leave any blanks.
- Your scale is not designed correctly if you scored "5" within the first four columns. Speak to your Organization's BCM Coordinator.
- You must score "1", "3", and "5" on the scale accurately.
- Stop scoring when you reach the first "5" - in the picture, it is blackened to illustrate, and there is no requirement for you to blacken the boxes.
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Part 5: Supporting IT Systems and Applications
Columns 1 to 8
Frequently Asked Questions for completing the template.
- What is RTO, and what is System RTO?
- System RTO implies that when the system is fully recovered, some data may not be recovered when the application system is fully recovered.
- The data is either not backed up in time, or it is created manually and hence, has to be re-created back to the system.
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Part 6: Inter-dependencies
Columns 1 to 7
Frequently Asked Questions for completing the template.
- What is "downstream"? If you are "downstream" to another business function or process, the entry in Column 4 "Business Unit or Vendor/ Supplier ..." is your upstream. It can be your internal department, vendor, suppliers, etc.
- What happens if we are both upstream and downstream dependent? Create another row and insert your function as upstream and the other business function as downstream. The important information is the last Column 7 "Description on Nature of Dependency" which is what information, data or services is rendered to the downstream business function.
Part 7: Vital Records
Columns 1 to 7
Frequently Asked Questions for completing the template.
- What is a Vital Record? It can be "soft" or digital? or "hard" as and in the hard documents. The critical task is ensuring these vital records can be recovered or replicated and kept offsite if they are still in the paper form.
Table of Content for Business Impact Analysis (BIA) Questionnaires
This section is still under construction.
| Part 1 |
Part 2 |
Part 3 |
| Corporate MBCO & Key Product and Services |
Identification of Business Functions |
Impact Area of Business Functions |
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| Part 4: |
Part 5 |
Part 6 |
| Impact Over Time of Business Functions |
Supporting IT Systems and Applications |
Inter-dependencies |
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| Part 7 |
Back To |
Back To |
| Vital Records |
Guidance Notes (BCMPedia) |
Table of Content |
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