This phase involves regular monitoring, updating the CMP in response to emerging risks, and fostering a culture of preparedness within the organisation.
The goal is to ensure that the crisis management program remains effective and aligned with the organisation’s strategic objectives, even as internal and external factors evolve.
Similarly, ISO 22361:2022, a globally recognised standard for crisis management, places significant emphasis on program governance, continuous monitoring, and improvement.
It outlines detailed requirements for managing and sustaining a crisis management program, ensuring it is consistently reviewed, updated, and integrated into the organisation’s broader resilience framework.
In this comparison chart, we explore the key parallels and differences between the Program Management phase of the Crisis Management Planning Methodology and the corresponding requirements of ISO 22361:2022, highlighting how both frameworks promote long-term sustainability and effectiveness in crisis preparedness.
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Crisis Management Planning Methodology: Phase 7: Program Management
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ISO 22361:2022 Standard |
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Phase 7 focuses on the ongoing management of the crisis management program, ensuring that the crisis management plan (CMP) remains relevant and effective over time. This involves continuously monitoring the organisation's risk landscape, identifying emerging threats, and updating the CMP. |
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ISO 22361:2022 also emphasises the need for a systematic, ongoing crisis management program. Clause 10.1 outlines the requirement for the crisis management process to be continuously monitored, reviewed, and maintained. |
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Program oversight ensures that the crisis management processes are aligned with organisational objectives and external regulations. Regular reviews and audits are vital to maintaining the plan’s relevance and improving organisational resilience. |
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The standard stresses that crisis management is not a one-time effort but an ongoing responsibility that must adapt to changing internal and external factors. ISO 22361 links program management to governance, ensuring that top management takes an active role in overseeing and continually improving the crisis management framework. |
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Both frameworks underscore the importance of continuous monitoring and program oversight. Still, ISO 22361 formalises this responsibility by emphasising the role of top management in crisis management governance, ensuring organisational accountability and strategic alignment.
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Crisis Management Planning Methodology: Phase 7: Program Management
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ISO 22361:2022 Standard |
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This phase emphasises the need for regular updates to the CMP based on lessons learned from exercises, changes in organisational structure, and evolving risks. |
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ISO 22361 also calls for continuous updates to the CMP, as stated in Clause 10.2, which mandates a structured process for reviewing and updating the plan. |
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Updating the plan involves reviewing it after every test, exercise, or real-life crisis to ensure its relevance. This iterative process ensures that the CMP is a living document, evolving in response to new challenges and organisational changes. |
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The standard emphasises that these updates should occur after exercises or real crises and in response to changes in the organization’s structure, operating environment, and stakeholder expectations. The ISO standard requires that changes be formally approved, communicated, and disseminated across all levels of the organisation. |
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While both methodologies emphasise regular updates to the CMP, ISO 22361 provides a more structured approach. It requires formal approval, documentation, and communication of updates to ensure that changes are correctly implemented and understood by all stakeholders.
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Crisis Management Planning Methodology: Phase 7: Program Management |
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ISO 22361:2022 Standard |
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A key aspect of Phase 7 is maintaining awareness and engagement throughout the organisation. This involves regularly training employees and stakeholders on the crisis management program to ensure preparedness. |
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ISO 22361 emphasises ongoing training, awareness, and stakeholder engagement. Clause 8.2 highlights the need for continuous education and training for employees at all levels to ensure they understand their roles in the CMP. |
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Communicating the importance of crisis management and fostering a culture of resilience is essential to ensuring everyone is aligned with the program’s objectives. |
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Furthermore, the standard encourages the development of a crisis-aware culture where crisis management is embedded in the organisation’s DNA. This includes formal training and creating an organisational culture that supports proactive crisis management efforts. |
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Both frameworks emphasise the importance of training and awareness. However, ISO 22361 extends this by cultivating a broader organisational culture of crisis awareness, ensuring that crisis management is not just a plan but a mindset integrated into everyday operations.
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Crisis Management Planning Methodology: Phase 7: Program Management |
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ISO 22361:2022 Standard |
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Phase 7 also includes monitoring the crisis management program's performance through regular audits and reviews. By evaluating the program’s effectiveness, organisations can identify areas for improvement and make adjustments to ensure readiness. |
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Clause 10.3 of ISO 22361 similarly emphasises the need for continuous improvement, but the standard formalises this process through performance monitoring mechanisms, key performance indicators (KPIs), and formalised feedback loops. |
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The program management phase involves maintaining and enhancing the plan to keep pace with evolving threats and organizational changes. |
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This ensures that crisis management performance is measured, tracked, and reviewed against specific criteria, leading to more data-driven improvements. The standard also highlights the importance of stakeholder input in improving the CMP, ensuring a more collaborative approach to program refinement. |
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While both frameworks focus on continuous improvement, ISO 22361 provides a more formal structure with performance metrics and stakeholder feedback mechanisms, ensuring that improvements are systematically implemented based on measurable outcomes.
The comparison between Phase 7: Program Management of the Crisis Management Planning Methodology and ISO 22361:2022 reveals several key insights:
Overall, ISO 22361:2022 provides a more rigorous and governance-driven approach to managing crisis management programs, ensuring that organisations remain adaptable and resilient in the face of evolving crises.
Both the Crisis Management Planning Methodology and ISO 22361:2022 emphasize the importance of ongoing program management for effective crisis management.
While both approaches share common objectives, ISO 22361:2022 provides a more structured and comprehensive framework.
Key differences include ISO 22361's stronger emphasis on top management oversight, formal documentation of updates, and a culture of crisis awareness. Both methodologies are essential for organizations seeking to maintain a sustainable and resilient crisis management program.
Map Crisis Management Planning Methodology Against ISO2261:2022 |
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Crisis Management Planning Methodology |
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