This chapter consolidates Part 5: Inter-dependencies of the Business Impact Analysis (BIA) for Kinderland, presenting a unified view of how each Critical Business Function (CBF-1 to CBF-9) relies on internal business units and external partners to deliver essential services.
By mapping these inter-dependencies at the Sub-CBF level, the chapter highlights the interconnected nature of classroom operations, curriculum delivery, health and nutrition, parent engagement, admissions, human resources, finance, IT systems, and facility management.
Understanding these relationships is fundamental to identifying single points of failure and assessing how disruptions in one area can cascade across multiple functions.
The structured table in this chapter standardises dependency information across all CBFs, enabling consistent analysis and comparison.
It captures not only who each function depends on, but also how those dependencies operate—whether internal or external, upstream or downstream—providing a clear foundation for resilience planning, prioritisation of recovery strategies, and alignment with BCM and operational resilience practices.
Table P5: Inter-Dependencies for CBF-1 to CBF-9
|
Sub-CBF Code |
Sub-CBF |
Name of Business Unit / Vendor / Partner |
Type of Dependency – Internal |
Type of Dependency – External |
Type of Dependency – Upstream / Downstream |
Description of Nature of Dependency |
|
CBF-1.1 |
Classroom Setup & Organisation |
Facilities Management, IT Support, Furniture & IT Equipment Vendors |
Yes |
Yes |
Upstream |
Classroom readiness depends on facilities preparation, IT configuration, and delivery of furniture and equipment |
|
CBF-1.2 |
Student Enrolment & Attendance |
Admissions Team, Centre Administration, Parents |
Yes |
Yes |
Upstream |
Accurate enrolment and attendance data relies on admissions processing and timely information from parents |
|
CBF-1.3 |
Teacher & Staff Scheduling |
Human Resources, Centre Management, Relief Teacher Agencies |
Yes |
Yes |
Downstream |
Classroom operations depend on timely staff allocation and availability of relief teachers |
|
CBF-1.4 |
Curriculum Delivery & Lesson Planning |
Curriculum Team, Teaching Staff, External Content Providers |
Yes |
Yes |
Upstream |
Lesson delivery relies on approved curriculum frameworks and externally sourced teaching materials |
|
CBF-1.5 |
Child Care & Supervision |
Teachers, Caregivers, Health & Safety Authorities |
Yes |
Yes |
Downstream |
Daily supervision depends on staff availability and compliance with child safety requirements |
|
CBF-1.6 |
Parent Communication & Updates |
Centre Administration, Teachers, Communication Platform Providers |
Yes |
Yes |
Mutual |
Communication with parents relies on internal coordination and external digital communication platforms |
|
CBF-1.7 |
Health & Safety Protocols |
Safety Officer, Centre Management, Healthcare Providers |
Yes |
Yes |
Upstream |
Health and safety procedures are guided by internal policies and external medical advisories |
|
CBF-1.8 |
Emergency Drills & Response |
Crisis Management Team, Emergency Services (SCDF, Police) |
Yes |
Yes |
Mutual |
Emergency preparedness requires coordination between internal teams and external emergency responders |
|
CBF-1.9 |
Meal Preparation & Nutrition |
Kitchen Staff, Nutritionists, Food Suppliers |
Yes |
Yes |
Upstream |
Nutritional services depend on external food supply and internal meal preparation processes |
|
CBF-1.10 |
Cleaning & Sanitisation Routines |
Facilities Team, Cleaning Contractors, Cleaning Product Suppliers |
Yes |
Yes |
Downstream |
Hygiene standards depend on outsourced cleaning services and supply of sanitisation materials |
|
CBF-1.11 |
Rest & Nap Time Supervision |
Teachers, Caregivers |
Yes |
No |
Mutual |
Rest-time supervision is fully dependent on internal teaching and caregiving staff |
|
Sub-CBF Code |
Sub-CBF |
Name of Business Unit or Vendor / Supplier / Outsource Partner |
Type of Dependency – Internal |
Type of Dependency – External |
Type of Dependency – Upstream / Downstream |
Description of Nature of Dependency |
|
CBF-2.1 |
Curriculum Design |
Academic Team, ECDA / MOE |
Yes |
Yes |
Upstream |
Curriculum frameworks rely on regulatory guidance and internal planning |
|
CBF-2.2 |
Teacher Training & Professional Development |
HR, External Training Providers |
Yes |
Yes |
Upstream |
Staff competency depends on certified training programmes delivered internally and externally |
|
CBF-2.3 |
Teaching Delivery & Classroom Management |
Teachers, Parents |
Yes |
Yes |
Downstream |
Classroom execution depends on teacher availability and parental support |
|
CBF-2.4 |
Student Assessment & Progress Monitoring |
Academic Assessment Team, Student Management System Vendor |
Yes |
Yes |
Downstream |
Student progress tracking relies on internal assessment and external IT systems |
|
CBF-2.5 |
Learning Resource Management |
Procurement, Content Suppliers |
Yes |
Yes |
Upstream |
Teaching resources depend on timely supplier delivery and internal allocation |
|
CBF-2.6 |
Integration of Technology in Teaching |
IT / Digital Learning Team, EdTech Vendors |
Yes |
Yes |
Mutual |
Internal support for digital tools combined with external platform provisioning |
|
CBF-2.7 |
Compliance with Regulatory Standards |
Compliance / QA Team, Regulatory Authorities |
Yes |
Yes |
Upstream |
Internal processes follow standards and external regulatory requirements |
|
CBF-2.8 |
Crisis Response & Continuity of Teaching |
Crisis Management Team, Online Learning Platform Providers |
Yes |
Yes |
Mutual / Downstream |
Teaching continuity depends on internal planning and external platform availability |
|
Sub-CBF Code |
Sub-CBF |
Name of Business Unit or Vendor / Supplier / Outsource Partner |
Type of Dependency – Internal |
Type of Dependency – External |
Type of Dependency – Upstream / Downstream |
Description of Nature of Dependency |
|
CBF-3.1 |
Health Monitoring & Care |
Nursing / Medical Team, Clinics |
Yes |
Yes |
Upstream |
Child health monitoring depends on internal assessment and external healthcare support |
|
CBF-3.2 |
Nutritional Planning & Meal Prep |
Dietitians, Kitchen Staff, Food Vendors |
Yes |
Yes |
Mutual |
Meal planning requires internal staff and external food suppliers |
|
CBF-3.3 |
Medical Emergency Response |
Emergency Services, Hospitals |
Yes |
Yes |
Upstream |
Internal readiness coordinated with external emergency responders |
|
CBF-3.4 |
Medication Management & Administration |
Pharmacists, Healthcare Providers |
Yes |
Yes |
Downstream |
Internal administration relies on external supply and prescriptions |
|
CBF-3.5 |
Health Education & Awareness |
Communications Team, Health Educators |
Yes |
Yes |
Mutual |
Education programs rely on internal development and external content providers |
|
CBF-3.6 |
Hygiene & Sanitation Practices |
Facilities, Cleaning Contractors |
Yes |
Yes |
Downstream |
Hygiene standards require internal monitoring and external cleaning services |
|
CBF-3.7 |
Regulatory Compliance & Reporting |
Legal Team, Government Regulatory Bodies |
Yes |
Yes |
Mutual |
Compliance relies on internal procedures and external regulatory requirements |
|
Sub-CBF Code |
Sub-CBF |
Name of Business Unit or Vendor / Supplier / Outsource Partner |
Type of Dependency – Internal |
Type of Dependency – External |
Type of Dependency – Upstream / Downstream |
Description of Nature of Dependency |
|
CBF-4.1 |
Communication Channels |
Centre Administration, IT Team, Email/SMS Vendors |
Yes |
Yes |
Mutual / Upstream |
Parent communications depend on internal coordination and external messaging platforms |
|
CBF-4.2 |
Parent-Teacher Meetings |
Teachers, Video Conferencing Providers |
Yes |
Yes |
Mutual / Upstream |
Meetings rely on internal scheduling and external platform support |
|
CBF-4.3 |
Event Coordination & Invitations |
Marketing, Centre Operations, Event Vendors |
Yes |
Yes |
Mutual / Upstream |
Internal planning coordinated with external event services |
|
CBF-4.4 |
Feedback Collection & Surveys |
QA / Centre Management, Survey Tool Providers |
Yes |
Yes |
Downstream / Upstream |
Feedback relies on internal analysis and external survey systems |
|
CBF-4.5 |
Crisis Communication Protocols |
Senior Management, Crisis Team, Media/SMS Alert Providers |
Yes |
Yes |
Upstream |
Communication during crises depends on internal guidance and external alert services |
|
CBF-4.6 |
Digital Platforms & Parent Portals |
IT / Academic Ops, LMS Vendors |
Yes |
Yes |
Mutual / Upstream |
Digital platform functionality depends on internal content and external system support |
|
CBF-4.7 |
Parent Education & Support Programs |
Curriculum Team, Student Support, External Trainers |
Yes |
Yes |
Mutual / Upstream |
Programs rely on internal planning and external expertise |
The continuity of teaching, care, administration, and support services is tightly linked to the availability of internal capabilities, regulatory bodies, technology platforms, suppliers, and emergency responders. Any disruption affecting these dependencies—such as staff shortages, system outages, vendor failures, or regulatory delays—has the potential to impact multiple CBFs simultaneously.
By documenting and consolidating these inter-dependencies, this chapter supports informed decision-making in subsequent BIA and BCM activities, including impact assessment, recovery prioritisation, and mitigation planning.
It serves as a practical reference for management to strengthen coordination across functions and with external stakeholders, ultimately enhancing Kinderland’s overall operational resilience and preparedness for disruptive events.
|
Building a Resilient Kinderland: A Practical Guide to Business Continuity Management |
|||
| eBook 4: Consolidate and Report Your BCM Implementation | |||
| Consolidated Report for BIAQ (Part 1 to Part 6) for CBF-1 to CBF-12 | |||
| PM: BIA | BIAQ T1 P1 | BIAQ T1 P2 | BIAQ T2 P3 |
| Consolidated Report for BIAQ (Part 1 to Part 6) | |||
| CBF | BIAQ T2 P4 | BIAQ T3 P5 | BIAQ T3 P6 |
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].
|
Please feel free to send us a note if you have any questions. |
||