[BCM] [KL] [E4] [CR] [BIA] [P4] Supporting IT Systems and Applications for CBF-1 to CBF-9

Sub-CBF Code

Sub-CBF

IT Systems and Applications

RPO

System RTO

Supporting Special Equipment or Resources

Remarks

1.1

Classroom Setup and Organisation

Classroom Management Software (e.g., ClassDojo)

4 hours

24 hours

Projectors, Smartboards, Classroom PCs

Essential for setting up the classroom environment efficiently.

1.2

Student Enrolment and Attendance

Student Information System (SIS)

1 hour

2 hours

Biometric Attendance Systems, ID Cards

Critical for maintaining student records and attendance tracking.

1.3

Teacher and Staff Scheduling

Staff Scheduling Software (e.g., Deputy, TimeTec)

2 hours

4 hours

Tablets for staff access

Key for maintaining staff work hours and ensuring optimal resource allocation.

1.4

Curriculum Delivery and Lesson Planning

Learning Management System (LMS) (e.g., Google Classroom)

4 hours

6 hours

Interactive Whiteboards, Tablets

Ensures timely access to lesson plans and curriculum materials.

1.5

Child Care and Supervision

Child Care Management Software (e.g., Brightwheel)

2 hours

3 hours

Monitoring Cameras, Audio Equipment

Supports the tracking of child activities, safety, and supervision.

1.6

Parental Communication and Updates

Communication Apps (e.g., Remind, KinderConnect)

1 hour

2 hours

Parent Communication Portal

Facilitates real-time updates and ensures timely communication with parents.

1.7

Health and Safety Protocols

Health Management Software

2 hours

3 hours

Medical Records System, First‑Aid Kits

Vital for tracking health‑related incidents and ensuring compliance with safety standards.

1.8

Emergency Drills and Contingency Planning

Emergency Alert System (e.g., Alertus)

1 hour

2 hours

PA System, Emergency Signage

Ensures preparedness for emergencies and disaster recovery.

1.9

Meal Preparation and Nutritional Care

Meal Ordering System, Nutritional Management Software

4 hours

6 hours

Kitchen Equipment, Refrigerators

Supports meal planning, preparation, and tracking nutritional needs.

1.10

Cleaning and Sanitisation Routines

Facility Management Software

6 hours

8 hours

Cleaning Equipment (e.g., Disinfectants)

Ensures a hygienic environment for children and staff.

1.11

Rest and Nap Time Supervision

Child Monitoring Systems

4 hours

6 hours

Cribs, Beds, Monitoring Devices

Important for tracking children’s rest times and ensuring safety during naps.

2.1

Curriculum Design and Development

Curriculum Management System (CMS), Content Authoring Tools (e.g. MS Office, Google Workspace), Cloud Storage

24 hours

48 hours

Laptops, secure cloud access, document templates

Primarily knowledge-based work; short-term manual workarounds are possible

2.2

Teacher Training and Professional Development

Learning Management System (LMS), HR Training Portal, Video Conferencing Tools (e.g. Zoom, MS Teams)

24 hours

72 hours

PCs/laptops, webcams, headsets

Training sessions can be deferred during short disruptions

2.3

Teaching Delivery and Classroom Management

Classroom Management Apps, LMS, Student Information System (SIS), Communication Apps

4 hours

8 hours

Tablets, interactive whiteboards, and classroom PCs

Directly impacts daily teaching and learning activities

2.4

Assessment and Progress Monitoring

Student Assessment System, SIS, Data Analytics Tools

8 hours

24 hours

Tablets, secure database access

Assessment data critical for reporting and parent communication

2.5

Resource Management and Materials Distribution

Inventory Management System, Digital Resource Repository, Procurement System

24 hours

72 hours

Printers, teaching materials, storage devices

Short-term use of physical inventory is possible

2.6

Integration of Technology in Teaching

Educational Apps, Interactive Learning Platforms, LMS

4 hours

12 hours

Tablets, smart boards, and classroom network connectivity

Enhances learning experience; fallback to manual teaching methods possible

2.7

Compliance with Regulatory Standards

Compliance Management System, Document Management System, ECDA Reporting Tools

24 hours

48 hours

Secure document storage, compliance records

Required for audits and regulatory submissions

2.8

Crisis Response and Continuity of Teaching

Emergency Communication System, Remote Learning Platforms, Backup LMS, Messaging Apps

2 hours

4 hours

Mobile devices, internet connectivity, backup power

Critical during emergencies and centre closures

3.1

Health Monitoring & Care

Health Management Software, Wearable Health Devices

2 hours

4 hours

Tablets/Mobile devices; Wi-Fi infrastructure

Supports recording of health checks, fever logs, and incidents

3.2

Nutritional Planning & Meal Preparation

Nutritional Planning Systems, Meal Management Platforms

4 hours

6 hours

Kitchen management software, food safety systems

Ensures accurate meal planning and compliance with nutritional guidelines

3.3

Medical Emergency Response

Emergency Response Systems, Communication Platforms

1 hour

3 hours

Panic buttons; Mobile phones; First aid kits

Enables rapid alerts to staff & parents in emergencies

3.4

Medication Management & Administration

Medication Management Systems, Prescription Systems

2 hours

4 hours

Secure storage (locked cabinets); Tablets

Logs medication dosage, timing, and parent authorization

3.5

Health Education & Awareness for Parents

Learning Management Systems (LMS), Health Information Portals

6 hours

8 hours

AV equipment; Webinar software licenses

Delivers health tips, nutrition guides, and training

3.6

Hygiene and Sanitation Practices

Hygiene Monitoring Systems, Facility Management Software

6 hours

12 hours

Sanitation tracking devices, maintenance tools

Tracks sanitation standards and schedules

3.7

Regulatory Compliance & Reporting

Compliance Management Systems, Reporting Software

4 hours

6 hours

Compliance tracking tools, audit management software

Ensures adherence to health regulations and reporting

4.1

Communication Channels

SMS Gateway, Email Service (e.g., Microsoft 365 / Gmail), WhatsApp Business, Phone Messaging System

4 hrs

8 hrs

Secure Internet, Mobile Devices, Telephony Systems

Ensures broad reach to parents via multiple channels; must be available during crises.

4.2

Parent-Teacher Meetings

Scheduling & Video Conferencing Tools (e.g., Google Calendar, Zoom, Microsoft Teams), School Management System

8 hrs

24 hrs

Video Conferencing-capable Devices, Secure Scheduling Portal

Supports both virtual and in-person scheduling; priority during term time.

4.3

Event Coordination and Invitations

Event Management Module, Email/SMS Blasts, Online RSVP Tools

12 hrs

24 hrs

Event-ready Devices, Internet Access, Calendar Integration

Critical for timely invites and tracking attendance.

4.4

Feedback Collection and Surveys

Online Survey Tools (e.g., Google Forms), Parent App Feedback Module

24 hrs

48 hrs

Secure Server Storage, Tablet/PC Access

Essential for quality improvement.

4.5

Crisis Communication Protocols

Emergency Alert System, Mass SMS/Email Platform, Incident Management Tools

Near-Zero

4 hrs

Redundant Power, Scalable SMS/Email Infrastructure

High priority RTO/RPO; must operate under degraded conditions.

4.6

Digital Platforms and Parent Portals

Kinderland Parent Portal, Mobile App, LMS

8 hrs

24 hrs

Secure Authentication System, HTTPS Web Servers

Primary access point for parents.

4.7

Parent Education and Support Programs

Webinar Platforms (Zoom/Webex), Learning Content Management

12 hrs

48 hrs

Content Delivery Devices, High-Bandwidth Internet

Supports ongoing education.

5.1

Pre-Admission Process

Kinderland Website (Public Info Pages), CRM/Lead Management System

24 hrs

8 hrs

Secure internet connectivity, front-end inquiry forms

Public information and lead capture are critical for prospective enrolment.

5.2

Application Form Submission

Online Application Portal, Document Upload Module

4 hrs

4 hrs

Secure servers, data encryption tool

Must be accessible and secure to capture completed applications.

5.3

Documentation Verification

Admissions Management System, DMS (Document Management System)

12 hrs

12 hrs

Scanners, validation software

Supports staff review and verification of submitted documents.

5.4

Placement and Class Assignment

Scheduling & Class Allocation Software, Student Information System (SIS)

24 hrs

24 hrs

Timetabling tools, SIS access

Facilitates optimal assignment of students to classes based on intake rules.

5.5

Confirmation and Acceptance

SIS, Automated Email/SMS Notification System

12 hrs

8 hrs

Communication gateways, templates

Communicates offer letters and acceptance confirmations.

5.6

Orientation and Induction

Learning Management System (LMS), Orientation Portal

24 hrs

24 hrs

Presentation hardware, LMS licenses

Delivers orientation materials to parents and students.

5.7

Ongoing Communication with Parents

Parent Portal, Email System, SMS Broadcast Tool, Messaging App Integration

4 hrs

4 hrs

Mobile app access, secure messaging

Ensures timely communications regarding admissions, requirements, and deadlines.

5.8

Data Management and Record Keeping

SIS, Data Warehouse, Backup Systems

Continuous

2 hrs

Backup infrastructure, secure storage

Central repository for admissions records; critical for audit and compliance.

6.1

Staff Recruitment & Qualification Maintenance

HRMS (e.g., Workday, BambooHR); ECDA Certification Portal; Background Check Systems

24h

48h

Biometric scanners for staff verification; Digital signature pads

System downtime beyond RPO risks hiring delays and compliance gaps

6.2

Workforce Scheduling & Deployment

Staff Scheduling Software (e.g., Deputy, When I Work); Attendance Tracking System; Mobile Communication Apps

4h

8h

Tablets for real-time schedule updates; Backup power for scheduling terminals

Real-time syncing critical for shift coverage

6.3

Staff Training & Development

LMS (e.g., TalentLMS, Cornerstone); ECDA e-Training Portal; Video Conferencing Tools

72h

1 week

VR training kits for safety drills; Recording equipment for hybrid training

Training records must be ECDA-compliant

6.4

Employee Welfare & Support

Payroll Systems (e.g., ADP, PayNow); Employee Self-Service Portal; Mental Health Apps

24h

72h

Confidential counseling booths; Emergency childcare facilities

Payroll disruptions have immediate staff morale impact

6.5

Regulatory Compliance & Reporting

Document Management System; ECDA Reporting Portal; Audit Tracking Software

1h

4h

Secure document scanners; Encrypted backup drives

Immediate reporting required for license compliance

7.1

Finance & Billing Operations

Accounting Software (e.g., Xero, QuickBooks), Billing Module, Payment Gateway

2 hrs

6 hrs

Secure Servers, Dual Authentication

Ensures financial transactions and billing accuracy

7.2

Subsidy Claims Management

Subsidy Management Portal, MOE / ECDA Integration Software

4 hrs

12 hrs

Document scanners, secure file storage

Accurate claims and reporting for government subsidies

7.3

Payroll & Staff Compensation

Payroll System (e.g., ADP, PayNow), HRIS

1 hr

4 hrs

Secure server, dual-factor authentication

Timely staff payments; critical for staff morale

7.4

Financial Reporting & Compliance

Accounting and Audit Software, Financial Dashboards

24 hrs

48 hrs

Backup storage, reporting templates

Critical for management decisions and statutory compliance

8.1

Digital Learning Platform Management

Learning Management System (LMS), Video Conferencing Tools (e.g. Zoom/Teams), Student Learning Apps

4 hours

8 hours

Laptops/Tablets, High-speed Internet, User Access Management

Essential for continuity of digital lessons and remote learning

8.2

Data Protection and Privacy Management

Student Information System (SIS), Data Encryption Tools, Privacy Compliance Software

2 hours

6 hours

Secure Servers, Encryption Keys, Access Control Devices

Must comply with PDPA and MOE data protection requirements

8.3

IT Infrastructure Support

Network Management Systems, Server OS, Device Management Tools

4 hours

8 hours

Network Switches, Routers, Backup Power (UPS)

Supports all digital and administrative functions

8.4

Cybersecurity Measures

Firewall Systems, Endpoint Protection, Intrusion Detection Systems (IDS)

1 hour

4 hours

Security Appliances, SOC Support, Monitoring Dashboards

Critical to prevent data breaches and ransomware attacks

8.5

Digital Learning Content Creation & Management

Content Management System (CMS), Multimedia Editing Software, Cloud Collaboration Tools

8 hours

24 hours

Content Creation Workstations, Licensed Software

Temporary workarounds are possible using pre-approved content

8.6

Technical Support and Help Desk Services

IT Service Management (ITSM) System, Remote Support Tools

4 hours

8 hours

Help Desk Workstations, Headsets, Remote Access Tools

Supports teachers, staff, and parents during disruptions

8.7

Cloud Storage and Backup Systems

Cloud Storage (e.g., AWS, Azure, Google Drive), Backup Management Software

1 hour

6 hours

Secure Cloud Accounts, Backup Repositories

Ensures rapid data restoration and minimal data loss

8.8

IT and Digital Learning Systems Integration

API Integration Tools, Middleware Platforms, Single Sign-On (SSO) Systems

4 hours

12 hours

Integration Servers, Technical Documentation

Integration failures may impact multiple dependent systems

9.1

Facility Operations & Maintenance

Computerised Maintenance Management System (CMMS); Building Management System (BMS) Dashboard; Asset Tracking Software

4 hrs

8 hrs

IoT sensors (HVAC, lighting, water systems); Mobile maintenance devices

Ensures asset lifecycle management, scheduled tasks, and rapid fault identification.

9.2

Security Systems & Access Control

Electronic Access Control System; CCTV Management & Video Analytics; Security Incident Logging System

1 hr

4 hrs

Smart card readers; IP CCTV cameras; Motion detectors

Enables controlled access, monitoring and recording for incident review and deterrence.

9.3

Emergency Preparedness & Safety

Emergency Notification & Alert System; Incident Management App; Evacuation Route Mapping Software

30 min

2 hrs

PA systems; Mass alert text/SMS gateways; Fire alarm interfaces

Supports real-time alerts, coordinated response, and communication during emergencies.

9.4

Health & Safety Compliance

H&S Compliance Tracking System; Digital Audit & Inspection Tools; Incident Reporting Portal

2 hrs

6 hrs

Wearable safety trackers (optional); Mobile auditing devices

Facilitates compliance documentation, audit readiness, reporting, and corrective action tracking.

9.5

Visitor Management

Visitor Management System (VMS); Visitor Pre-Registration Portal; Badge Printing & Tracking Application

4 hrs

8 hrs

Visitor kiosks; ID card printers; Barcode/RFID scanners

Enables secure and efficient management of external visitors, including check-in/out and traceability.