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Implementing Business Continuity Management for The Saudi Mortgage Guarantees Services Company: An Enterprise Implementation Guide
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[BCM] [Damanat] [E3] [BCS] [T1] Mitigation Strategies and Justification

[BCM] [Damanat] [Full Banner] Implementing BCM for The Saudi Mortgage Guarantees Services Company

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Business Continuity Management (BCM) is not solely concerned with recovering from disruptive incidents; it also focuses on reducing the likelihood and impact of those incidents through proactive risk mitigation.

Following the Risk Analysis and Review (RAR) and Business Impact Analysis (BIA), the next step in the BCM planning methodology is to determine appropriate mitigation strategies that reduce the organisation's exposure to identified threats before they develop into business continuity incidents.

For the Saudi Mortgage Guarantees Services Company (Damanat), mitigation strategies should strengthen the resilience of critical mortgage guarantee operations, protect essential information assets, improve the reliability of technology and infrastructure, enhance workforce preparedness, and minimise dependence on single points of failure.

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Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert

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Part 1: BCS - Mitigation Strategies and Justification
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BCS P1: Mitigation Strategies for The Saudi Mortgage Guarantees Services Company (Damanat)

 
Introduction

 

New call-to-action[BCM] [Damanat] [E3] [BCS] [T1] Mitigation Strategies and JustificationBusiness Continuity Management (BCM) is not solely concerned with recovering from disruptive incidents; it also focuses on reducing their likelihood and impact through proactive risk mitigation.

Following the completion of the Risk Analysis and Review (RAR) and Business Impact Analysis (BIA), the next step in the BCM planning methodology is to determine appropriate mitigation strategies that reduce the organisation's exposure to identified threats before they develop into business continuity incidents.

For the Saudi Mortgage Guarantees Services Company (Damanat), mitigation strategies should strengthen the resilience of critical mortgage guarantee operations, protect essential information assets, improve the reliability of technology and infrastructure, enhance workforce preparedness, and minimise dependence on single points of failure.

These strategies complement the existing preventive and detective controls identified during the Risk Analysis and Review while supporting Damanat's ability to continue providing mortgage guarantee services to financial institutions and stakeholders across the Kingdom of Saudi Arabia.

The purpose of Table BCS P1 – Mitigation Strategies is to evaluate the current residual risk associated with each identified threat and determine whether additional measures should be implemented to further reduce the likelihood of disruption or lessen its potential consequences.

The recommended mitigation strategies should be practical, proportionate to the level of risk, and aligned with recognised Business Continuity Management and Enterprise Risk Management practices.

They should also support regulatory expectations issued by the Saudi Central Bank (SAMA) and the Insurance Authority of Saudi Arabia, while recognising that the final treatment decisions remain subject to management review, available resources, and organisational priorities.

Banner [Table] [BCM] [E3] [BCS] [T1] Mitigation Strategies

Table T1: Mitigation Strategies

Threat

Existing Controls

Risk Rating

Risk Level

Risk Treatment (Residual Risk)

Additional Mitigation Strategy

Justification for Selected Mitigation Strategy

Flood

Building protection measures, emergency response procedures, insurance coverage, alternate workplace arrangements

8

Moderate

Reduce

Enhance flood monitoring, improve facility protection, periodically validate alternate workplace readiness

Reduces operational disruption and improves continuity of critical services should flooding affect premises.

Severe Storm

Emergency response procedures, facility maintenance, remote working capability

6

Moderate

Reduce

Improve weather monitoring, strengthen emergency communications and remote access capability

Minimises disruption arising from adverse weather and enables timely activation of continuity arrangements.

Fire

Fire detection and suppression systems, evacuation procedures, fire drills, insurance

10

High

Reduce

Conduct periodic fire risk assessments, strengthen protection of critical records, review alternate site readiness

Reduces the probability of extensive facility damage and improves recovery capability.

Building Access Restriction

Physical security, visitor management, remote access capability

12

High

Reduce

Expand hybrid working capability, identify additional alternate office locations, strengthen access contingency procedures

Enables continuity of essential operations when physical access to offices is restricted.

Pandemic

Health and safety policies, remote working, succession planning, hygiene measures

15

High

Reduce

Expand cross-training, strengthen workforce resilience planning, periodically review pandemic response procedures

Reduces dependence on individual personnel and improves sustained operational capability during prolonged workforce disruption.

Loss of Key Personnel

Succession planning, documented procedures, knowledge management

12

High

Reduce

Increase cross-functional training, develop role-based contingency plans, maintain competency matrices

Reduces operational dependency on specialised personnel and improves organisational resilience.

Critical Supplier Failure

Supplier due diligence, service agreements, vendor monitoring

12

High

Reduce

Develop alternate suppliers, strengthen supplier resilience assessments, periodically test supplier continuity arrangements

Reduces dependency on individual suppliers supporting critical mortgage guarantee operations.

Power Failure

UPS systems, standby generators, preventive maintenance

12

High

Reduce

Increase generator testing frequency, improve power redundancy for critical ICT infrastructure

Enhances resilience of essential technology supporting business operations.

Telecommunications Failure

Multiple communication channels, resilient network infrastructure

12

High

Reduce

Implement additional network redundancy, diversify telecommunications providers

Improves communication resilience and reduces reliance on a single network provider.

Cyberattack

Cybersecurity framework, firewalls, endpoint protection, security monitoring, incident response

20

Extreme

Reduce

Strengthen Security Operations Centre (SOC) monitoring, implement Zero Trust architecture, increase cybersecurity awareness training

Addresses evolving cyber threats and strengthens protection of critical systems and sensitive information.

Ransomware

Secure backups, endpoint detection, access controls, malware protection

20

Extreme

Reduce

Implement immutable backup solutions, strengthen privileged access management, increase ransomware simulation exercises

Reduces recovery time and limits operational impact following a ransomware incident.

Application Failure

Application monitoring, change management, disaster recovery procedures

12

High

Reduce

Increase application resilience testing, improve application redundancy and monitoring

Improves availability of systems supporting mortgage guarantee processing and regulatory reporting.

Data Centre Outage

Disaster Recovery site, backup infrastructure, data replication

15

High

Reduce

Enhance geographic redundancy, automate disaster recovery testing, strengthen cloud resilience capabilities

Improves continuity of ICT services and reduces recovery time following major infrastructure failures.

 

 

Banner [BCM] [E3] [BCS] [Summing Up] [T1] Mitigation Strategies

The mitigation strategies identified in Table BCS P1 provide Damanat with a structured approach to reducing the likelihood and impact of threats that may disrupt its critical business functions.

While existing controls establish an important baseline for managing operational risk, the recommended additional mitigation measures strengthen organisational resilience by addressing residual risks that remain after current controls have been considered.

The implementation of these strategies should be prioritised according to the organisation's risk appetite, available resources, regulatory obligations, and business priorities.

High and Extreme residual risks, particularly those associated with cybersecurity, technology resilience, critical suppliers, workforce availability, and operational infrastructure, should receive management attention as part of Damanat's continual improvement programme.

The approved mitigation strategies documented in this chapter provide the foundation for the next stage of the Business Continuity Strategy (BCS), where appropriate recovery strategies and minimum resource requirements will be developed to ensure that critical mortgage guarantee services can continue or be restored within acceptable timeframes following a disruptive event.

 

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