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[BC] [SC1] [C6] Composition of BCM Team

Written by Moh Heng Goh | Nov 28, 2024 10:13:33 AM

What Should Be the Composition of a BCM Team for Security Companies?

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A robust Business Continuity Management (BCM) program is essential for security companies to ensure operational resilience and minimise disruptions.

A well-composed BCM team is at the heart of this program, providing the necessary expertise and resources.

A cornerstone of any effective BCM program is a well-composed team.

This team, comprised of individuals with diverse skills and expertise, is responsible for developing, implementing, and maintaining the BC plan.

The BCM team is critical in safeguarding the organisation's operations by identifying potential risks, developing mitigation strategies, and coordinating recovery efforts.

This chapter delves into the key roles and responsibilities of a BCM team within a security company.

It explores the ideal composition of such a team and highlights the importance of diversity, expertise, and effective communication.

By understanding the critical functions of a BCM team, security companies can strengthen their resilience and minimise the impact of potential disruptions.

Key Roles and Responsibilities

A typical BCM team for a security company should include the following key roles:

1. BCM Program Manager
  • Oversees the entire BCM program and ensures alignment with the organisation's strategic goals.
  • Develops and implements the BCM policy and procedures.
  • Coordinates with other departments to identify potential risks and develop mitigation strategies.
  • Conducts regular reviews and updates of the BCM plan.
2. Business Impact Analysis (BIA) Team
  • Identifies critical business functions and processes.
  • Assesses potential risks and their impact on the organisation.
  • Determines the maximum tolerable downtime (MTD) for each critical function.
3. Crisis Management Team (CMT)
  • Responds to incidents and crises.
  • Activates the BCM plan and coordinates recovery efforts.
  • Communicate with stakeholders and the public during a crisis.

4. Technical Recovery Team
  • Restores IT systems and infrastructure.
  • Implements disaster recovery procedures.
  • Tests and maintains recovery systems.
5. Operational Recovery Team
  • Restores business operations and services.
  • Coordinates with suppliers and vendors to ensure continuity.
  • Implements alternative work arrangements.

Additional Considerations

  • Diversity and Expertise: The team should comprise individuals from various departments, including IT, operations, security, finance, and human resources.
  • Training and Awareness: Regular training and awareness programs should ensure all team members understand their roles and responsibilities.
  • Clear Communication Channels: Effective communication channels should facilitate information sharing and decision-making.
  • Regular Testing and Exercises: Regular testing and exercises should be conducted to validate the BCM plan and identify areas for improvement.
  • External Expertise: Consider engaging external consultants to provide specialised expertise and an objective perspective.

By carefully selecting and training the BCM team, security companies can significantly enhance their resilience and minimise the impact of potential disruptions.

Summing Up ...

A well-structured BCM team is crucial for security companies to maintain operational resilience and minimise disruptions.

This team should consist of individuals from various departments, each contributing their unique expertise.

Key roles within the BCM team include the BCM Program Manager, who oversees the entire program; the Business Impact Analysis (BIA) Team, which identifies critical functions and assesses risks; the Crisis Management Team (CMT), which responds to incidents and activates the BCM plan; the Technical Recovery Team, which restores IT systems; and the Operational Recovery Team, which restores business operations.

Prioritising diversity, expertise, and clear communication channels is essential to ensuring the effectiveness of the BCM team.

Regular training and awareness programs should be conducted to keep team members updated on their roles and responsibilities. Additionally, regular testing and exercises help validate the BCM plan and identify areas for improvement.

By investing in a strong BCM team, security companies can safeguard their operations and mitigate the impact of potential disruptions.

 

Blueprint for Resilience: BCM for Security Companies
Understanding Your Organisation

 

 

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