--- title: [OR] [UBP] [E2] [P1 to P3] [C1] OR Planning Methodology description: [OR] [UBP] [E2] [P1 to P3] [C1] OR Planning Methodology image: https://blog.bcm-institute.org/hubfs/PH%20Bank%20Graphic%20Folder/%5BPH%5D%20Union%20Bank%20Graphic%20Folder/%5BOR%5D%20%5BUBP%5D%20%5BE2%5D%20%5BC1%5D%20OR%20Planning%20Methodology.jpg --- . . [![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/) - [Home](https://www.bcm-institute.org/) - [About Us](https://www.bcm-institute.org/about-us-3/) - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/) - [Our History](https://www.bcm-institute.org/about-us/our-history/) - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/) - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/) - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/) - [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses) - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses) - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses) - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses) - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses) - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses) - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses) - [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification) - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification) - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification) - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification) - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification) - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification) - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit) - [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage) - [Store](https://www.bcm-institute.org/store-2/) - [Contact Us](http://www.bcm-institute.org/about-us/contact-us/) - - ###### From Planning to Execution: Operational Resilience at Union Bank of the Philippines ![OR BB FI MY Gen-2](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20BCM%20%5BAi%20Gen%20Blog%20Photo%5D/OR%20BB%20Bank%20Generic/OR%20BB%20FI%20MY%20Gen-2.jpg?width=2000&height=1333&name=OR%20BB%20FI%20MY%20Gen-2.jpg "OR BB FI MY Gen-2") # \[OR\] \[UBP\] \[E2\] \[P1 to P3\] \[C1\] OR Planning Methodology [![x \[OR\] \[UBP\] Title Banner](https://no-cache.hubspot.com/cta/default/3893111/aa51436c-5f73-485a-aa99-6d6a6b3882db.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/aa51436c-5f73-485a-aa99-6d6a6b3882db) Operational resilience has emerged as a critical priority for financial institutions operating in an increasingly complex, digital, and interconnected environment. For Union Bank of the Philippines, a leading digital bank in the Philippines, the ability to anticipate, withstand, recover from, and adapt to disruptions is not only a regulatory expectation but also a strategic imperative to maintain customer trust and financial stability.[![eBook Cover \[OR\] \[UBP\] \[PH\] \[E2\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/d9343d39-ca3b-46a8-870b-b589962fc21d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9343d39-ca3b-46a8-870b-b589962fc21d) In alignment with the Bangko Sentral ng Pilipinas (BSP) requirements—particularly under BSP Circular No. 1203—Union Bank adopts a structured **Operational Resilience Planning Methodology** comprising three integrated phases: **Plan, Implement, and Sustain**. These phases provide a systematic approach to building resilience capabilities across the organisation, ensuring that critical business services remain operational even under severe but plausible disruptions. This chapter introduces the three phases of this methodology and outlines their respective stages, providing a roadmap for how Union Bank can embed resilience into its strategy, operations, and organisational culture. ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/de86b74e-d06f-49d8-bad6-d7a62c7df1b3.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/de86b74e-d06f-49d8-bad6-d7a62c7df1b3) [Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Apr 7, 2026 ###### Operational Resilience Certified Planner-Specialist-Expert #### [![\[OR\] \[UBP\] Legal Disclaimer Banner](https://no-cache.hubspot.com/cta/default/3893111/f97d48f5-b443-4ad0-83f8-36f7744591e6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f97d48f5-b443-4ad0-83f8-36f7744591e6) ### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/de86b74e-d06f-49d8-bad6-d7a62c7df1b3.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/de86b74e-d06f-49d8-bad6-d7a62c7df1b3) ### Operational Resilience Planning Methodology for Union Bank of the Philippines #### Introduction [![\[OR\] \[UBP\] \[E2\] \[C1\] OR Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/921a0b48-7b07-451d-aec0-ab18c338979e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/921a0b48-7b07-451d-aec0-ab18c338979e) [![eBook Cover \[OR\] \[UBP\] \[PH\] \[E2\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/d9343d39-ca3b-46a8-870b-b589962fc21d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9343d39-ca3b-46a8-870b-b589962fc21d) Operational resilience has emerged as a critical priority for financial institutions operating in an increasingly complex, digital, and interconnected environment. For Union Bank of the Philippines, a leading digital bank in the Philippines, the ability to anticipate, withstand, recover from, and adapt to disruptions is not only a regulatory expectation but also a strategic imperative to maintain customer trust and financial stability. In alignment with the Bangko Sentral ng Pilipinas (BSP) requirements—particularly under BSP Circular No. 1203—Union Bank adopts a structured **Operational Resilience Planning Methodology** comprising three integrated phases: **Plan, Implement, and Sustain**. These phases provide a systematic approach to building resilience capabilities across the organisation, ensuring that critical business services remain operational even under severe but plausible disruptions. This chapter introduces the three phases of this methodology and outlines their respective stages, providing a roadmap for how Union Bank can embed resilience into its strategy, operations, and organisational culture. [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/8f21052d-df77-4800-a1aa-d8814f521b1f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/8f21052d-df77-4800-a1aa-d8814f521b1f) #### **Purpose of the Chapter** The purpose of this chapter is to provide readers with a clear understanding of the **end-to-end Operational Resilience Planning Methodology** adopted by Union Bank of the Philippines. It serves to: - Explain the **structured three-phase approach** (Plan, Implement, Sustain) to operational resilience - Highlight the **key stages within each phase** and their respective objectives - Establish a **logical flow** from strategy development to execution and continuous improvement - Align the methodology with **regulatory expectations** from the Bangko Sentral ng Pilipinas - Prepare the reader for a deeper exploration of each stage in subsequent chapters By the end of this chapter, readers should be able to appreciate how a phased methodology enables Union Bank to transition from **resilience planning to operational execution and long-term sustainability**. ### **Overview of the Three Phases of Operational Resilience** The Operational Resilience Planning Methodology is structured into three progressive phases: - **Phase 1: Plan** – Establish the foundation by assessing current capabilities, identifying gaps, and defining the strategic direction - **Phase 2: Implement** – Operationalise resilience by identifying critical services, setting tolerances, and testing response capabilities - **Phase 3: Sustain** – Embed resilience into the organisation’s culture, governance, and continuous improvement processes Each phase consists of five stages, forming a comprehensive lifecycle approach.   --- [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/dec59258-21f8-4e96-a991-20e9c92baca4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/dec59258-21f8-4e96-a991-20e9c92baca4) #### **Phase 1: Plan** [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/99882495-4654-4d10-8cd4-41a72d1ce090.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/99882495-4654-4d10-8cd4-41a72d1ce090) The **Plan Phase** focuses on understanding the organisation’s current state and defining a clear roadmap for operational resilience. The five stages are: - **Assess Capability and Maturity \[Stage 1\]** Evaluate Union Bank’s current resilience capabilities across business continuity, ICT resilience, third-party risk, and operational risk management - **Analyse Gap  \[Stage 2\]** Identify gaps between current capabilities and regulatory expectations (e.g., BSP Circular No. 1203) - **Develop Strategy and Roadmap  \[Stage 3\]** Define a structured roadmap with prioritised initiatives to close identified gaps - **Confirm Risk Appetite  \[Stage 4\]** Establish acceptable levels of disruption, aligned with the bank’s risk tolerance and business objectives - **Develop and Embed Governance \[Stage 5\]** Create governance structures, roles, policies, and oversight mechanisms to support resilience initiatives ##### **Key Outcome of Phase 1** A **well-defined operational resilience strategy and governance framework** aligned with regulatory requirements and organisational objectives. --- [![Implement Phase Management Report](https://no-cache.hubspot.com/cta/default/3893111/dd7c8353-9c41-4476-b24a-9b40fbd0e99e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/dd7c8353-9c41-4476-b24a-9b40fbd0e99e) #### **Phase 2: Implement** [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c208f922-5ed7-4afd-9d9f-6ec60522a396.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c208f922-5ed7-4afd-9d9f-6ec60522a396) The **Implement Phase** translates strategy into action by identifying critical services, mapping dependencies, and testing resilience under stress scenarios. The five stages are: - **Identify Critical Business Services \[Stage 1\]** Determine services whose disruption would have a significant impact on customers, financial stability, or regulatory compliance - **Map Processes and Resources \[Stage 2\]** Map end-to-end processes, including people, technology, facilities, and third-party dependencies - **Set Impact Tolerance \[Stage 3\]** Define maximum tolerable disruption thresholds (e.g., downtime, data loss, customer impact) - **Conduct Scenario Testing \[Stage 4\]** Test the bank’s ability to remain within impact tolerances under severe but plausible scenarios - **Improve Lessons Learned \[Stage 5\]** Capture insights from testing and real incidents to strengthen resilience capabilities ##### **Key Outcome of Phase 2** A **validated and tested resilience capability**, ensuring that critical business services can operate within defined impact tolerances during disruptions.   --- [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/0aa2659d-8a96-4d63-ab66-33daa29d4b66.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/0aa2659d-8a96-4d63-ab66-33daa29d4b66) #### **Phase 3: Sustain** [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/a95777af-0036-479c-8f57-0f52ddb08108.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a95777af-0036-479c-8f57-0f52ddb08108) The **Sustain Phase** ensures that operational resilience becomes an integral part of Union Bank’s culture and continuous improvement processes. The five stages are: - **Introduce Cultural Change \[Stage 1\]** Foster a resilience-first mindset across all levels of the organisation - **Develop Communication Strategy \[Stage 2\]** Ensure clear communication during disruptions and ongoing resilience initiatives - **Implement Training and Awareness \[Stage 3\]** Equip staff with the knowledge and skills to respond effectively to disruptions - **Provide Self-assessment \[Stage 4\]** Enable business units to regularly assess their resilience capabilities - **Conduct Independent Quality Review \[Stage 5\]** Perform independent audits and reviews to validate resilience effectiveness ##### **Key Outcome of Phase 3** A **resilient organisation with embedded capabilities**, supported by continuous monitoring, learning, and improvement. [![x \[Banner\] \[Summing\] \[OR\] \[E2\] \[C1\] Overview of Operational Resilience Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/0c551e82-cf06-432c-8498-1d3c9bb2dece.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/0c551e82-cf06-432c-8498-1d3c9bb2dece) The three-phase Operational Resilience Planning Methodology—**Plan, Implement, and Sustain**—provides Union Bank of the Philippines with a structured and comprehensive approach to achieving resilience. By progressing from strategic planning to execution and ongoing enhancement, the bank ensures that resilience is not a one-time initiative but a continuous journey. Aligned with the expectations of the Bangko Sentral ng Pilipinas and guided by BSP Circular No. 1203, this methodology positions Union Bank to safeguard its critical business services, protect its customers, and maintain trust in the financial system—even amid evolving threats and disruptions. [![BL-OR-3-5 Blog Under Construction](https://no-cache.hubspot.com/cta/default/3893111/3aefb2d2-3110-47c1-ad4f-d3e6e5381066.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3aefb2d2-3110-47c1-ad4f-d3e6e5381066) Blogs marked \[x\] are under construction ![UBP Title Banner](https://blog.bcm-institute.org/hs-fs/hubfs/PH%20Bank%20Graphic%20Folder/PH%20Title%20Banner/UBP%20Title%20Banner.jpg?width=848&height=97&name=UBP%20Title%20Banner.jpg) | **ebook 2: Implementing Operational Resilience** |   |   |   | | | | | --- | --- | --- | --- | --- | --- | --- | | **C1** | **C2 \[x\]** | **C8 \[x\] ** | **C14 \[x\]** |   |   |   | |  [![\[OR\] \[UBP\] \[E2\] \[C1\] OR Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/921a0b48-7b07-451d-aec0-ab18c338979e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/921a0b48-7b07-451d-aec0-ab18c338979e) | [![\[OR\] \[GEN\] \[P1\] \[S1-S5\] \[C2\] Five Stages of the _Plan_ Phase](https://no-cache.hubspot.com/cta/default/3893111/78869693-baaa-48cf-836e-13950abc8b16.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/78869693-baaa-48cf-836e-13950abc8b16) | [![\[OR\] \[GEN\] \[P2\] \[S1-S5\] \[C8\] Five Stages of the _Implement_ Phase](https://no-cache.hubspot.com/cta/default/3893111/7b251fae-e788-4b59-885f-7079d4845475.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7b251fae-e788-4b59-885f-7079d4845475) | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[C14\] The Five Stages of the Sustain Phase](https://no-cache.hubspot.com/cta/default/3893111/931ae9fa-0925-4f30-ba78-fa9be7662fb7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/931ae9fa-0925-4f30-ba78-fa9be7662fb7) |   |   |   | |   | **ebook 2: Implementing Operational Resilience** | | | | | | | --- | --- | --- | --- | --- | --- | --- | |   | ** BSP OR Policy** | **eBook 1** | **eBook 2** | **eBook 3 ** | ** C20 \[x\]** | **C21 \[x\] ** | |   |  [![\[OR\]\[BSP Guidelines\] Key Implementation and Components](https://no-cache.hubspot.com/cta/default/3893111/cceda0e6-1ccc-48c6-8ecc-682910430f1a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/cceda0e6-1ccc-48c6-8ecc-682910430f1a)  | [![eBook Cover \[OR\] \[UBP\] \[PH\] \[E1\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/efc74c31-c1be-43d7-85f2-e63214845df2.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/efc74c31-c1be-43d7-85f2-e63214845df2) | [![eBook Cover \[OR\] \[UBP\] \[PH\] \[E2\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/d9343d39-ca3b-46a8-870b-b589962fc21d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9343d39-ca3b-46a8-870b-b589962fc21d) | [![eBook Cover \[OR\] \[UBP\] \[PH\] \[E3\] \[2D\]](https://no-cache.hubspot.com/cta/default/3893111/785a4dce-1045-47d8-9578-65f1f2530e13.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/785a4dce-1045-47d8-9578-65f1f2530e13) | [![\[OR\] \[GEN\] \[E2\] \[C20\] Conclusion for eBook 2](https://no-cache.hubspot.com/cta/default/3893111/fb88d7a9-cd61-4414-add4-e284049ff375.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fb88d7a9-cd61-4414-add4-e284049ff375) | [![\[OR\] \[GEN\] \[E2\] \[C21\] \[Back Cover\] for eBook 2](https://no-cache.hubspot.com/cta/default/3893111/2e6b224b-6df5-4080-a611-383225744f4f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2e6b224b-6df5-4080-a611-383225744f4f) | |   | **"Plan" Phase of the Operational Resilience Planning Methodology** | | | | | | |   | **C2 \[x\]** | **C3 \[x\]** | **C4 \[x\]** | **C5 \[x\]** | **C6 \[x\]** | **C7 \[x\]** | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/f2a29754-d200-4bab-9802-6081ca800251.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2a29754-d200-4bab-9802-6081ca800251) | [![\[OR\] \[GEN\] \[P1\] \[S1-S5\] \[C2\] Five Stages of the _Plan_ Phase](https://no-cache.hubspot.com/cta/default/3893111/78869693-baaa-48cf-836e-13950abc8b16.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/78869693-baaa-48cf-836e-13950abc8b16) | [![\[OR\] \[GEN\] \[E2\] \[P1\] \[S1\] \[C3\] Assessing Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/3486f1a4-500e-42ee-a7e1-af2a6008f468.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3486f1a4-500e-42ee-a7e1-af2a6008f468) | [![\[OR\] \[GEN\] \[E2\] \[P1\] \[S2\] \[C4\] Analysing Gaps](https://no-cache.hubspot.com/cta/default/3893111/2c0fd2b3-bb2b-47b6-ad44-5e88c8422b37.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2c0fd2b3-bb2b-47b6-ad44-5e88c8422b37) | [![\[OR\] \[GEN\] \[E2\] \[P1\] \[S3\] \[C5\] Developing Strategy and Roadmap](https://no-cache.hubspot.com/cta/default/3893111/afe40ca7-42c1-448f-9ce7-74955f58c946.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/afe40ca7-42c1-448f-9ce7-74955f58c946) | [![\[OR\] \[GEN\] \[E2\] \[P1\] \[S4\] \[C6\] Confirming Risk Appetite](https://no-cache.hubspot.com/cta/default/3893111/7228dd2d-4764-4aee-8fb5-899bd5b28874.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7228dd2d-4764-4aee-8fb5-899bd5b28874) | [![\[OR\] \[GEN\] \[E2\] \[P1\] \[S5\] \[C7\] Developing and Embedding Governance](https://no-cache.hubspot.com/cta/default/3893111/e06994e8-b682-4809-b8b8-a7a4f82d0ec7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e06994e8-b682-4809-b8b8-a7a4f82d0ec7) | |   | **"Implement" Phase of the Operational Resilience Planning Methodology** | | | | | | |   | **C8 \[x\]** | **C9 \[x\]** | **C10 \[x\]** | **C11 \[x\]** | **C12 \[x\]** | **C13 \[x\]** | |   | [![\[OR\] \[GEN\] \[P2\] \[S1-S5\] \[C8\] Five Stages of the _Implement_ Phase](https://no-cache.hubspot.com/cta/default/3893111/7b251fae-e788-4b59-885f-7079d4845475.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7b251fae-e788-4b59-885f-7079d4845475) | [![\[OR\] \[GEN\] \[E2\] \[P2\] \[S1\] \[C9\] Identifying Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/3ac7c230-3ce7-463a-813f-6907a49bdc35.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3ac7c230-3ce7-463a-813f-6907a49bdc35) | [![\[OR\] \[GEN\] \[E2\] \[P2\] \[S2\] \[C10\] Mapping of Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/e7a81126-d48f-4c84-a7b5-db4324ef1b4f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e7a81126-d48f-4c84-a7b5-db4324ef1b4f) | [![\[OR\] \[GEN\] \[E2\] \[P2\] \[S3\] \[C11\] Establishing Impact Tolerance](https://no-cache.hubspot.com/cta/default/3893111/54b6c9d1-e897-4530-8eb4-8419de7503aa.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/54b6c9d1-e897-4530-8eb4-8419de7503aa) | [![\[OR\] \[GEN\] \[E2\] \[P2\] \[S4\] \[C12\] Performing Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/fe5cc4a9-b109-417e-ba78-651a6dc4f658.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fe5cc4a9-b109-417e-ba78-651a6dc4f658) | [![\[OR\] \[GEN\] \[E2\] \[P2\] \[S5\] \[C13\] Improving Lessons Learned](https://no-cache.hubspot.com/cta/default/3893111/4e3235b4-3630-4359-89bb-8a3b3c098dc8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4e3235b4-3630-4359-89bb-8a3b3c098dc8) | |   | **"Sustain" Phase of the Operational Resilience Planning Methodology** | | | | | | |   | **C14 \[x\]** | **C15 \[x\]** | **C16 \[x\]** | **C17 \[x\]** | **C18 \[x\]** | **C19 \[x\]** | |   | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[C14\] The Five Stages of the Sustain Phase](https://no-cache.hubspot.com/cta/default/3893111/931ae9fa-0925-4f30-ba78-fa9be7662fb7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/931ae9fa-0925-4f30-ba78-fa9be7662fb7) | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[S1\] \[C15\] Introducing Cultural Change Management](https://no-cache.hubspot.com/cta/default/3893111/3909fd60-d099-4324-a1d2-2040171a7300.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3909fd60-d099-4324-a1d2-2040171a7300) | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[S2\] \[C16\] Developing a Communication Strategy](https://no-cache.hubspot.com/cta/default/3893111/d3bcd703-2173-4eba-90c3-7d45da459f94.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d3bcd703-2173-4eba-90c3-7d45da459f94) | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[S3\] C17\] Implementing Training and Awareness](https://no-cache.hubspot.com/cta/default/3893111/1e095f66-dca9-4a83-9850-e459cebddbfa.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1e095f66-dca9-4a83-9850-e459cebddbfa) | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[S4\] \[C18\] Providing Self-Assessment](https://no-cache.hubspot.com/cta/default/3893111/076a795c-4733-4fb0-b260-fcec767fb221.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/076a795c-4733-4fb0-b260-fcec767fb221) | [![\[OR\] \[GEN\] \[E2\] \[P3\] \[S5\] \[C19\] Conducting Independent Quality Reviews](https://no-cache.hubspot.com/cta/default/3893111/2cff3f12-e08e-43cf-8ca6-aaa6efe33631.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2cff3f12-e08e-43cf-8ca6-aaa6efe33631) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.   #### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\] Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model. To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course. | [![BL-OR-3 Register Now](https://no-cache.hubspot.com/cta/default/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [![BL-OR-3_Tell Me More](https://no-cache.hubspot.com/cta/default/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [![BL-OR-3_View Schedule](https://no-cache.hubspot.com/cta/default/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) | | --- | --- | --- | | [![BL-OR-5_Register Now](https://no-cache.hubspot.com/cta/default/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [![BL-OR-5_Tell Me More](https://no-cache.hubspot.com/cta/default/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) | | [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [![FAQ BL-OR-5 OR-5000](https://no-cache.hubspot.com/cta/default/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) | | [![OR Implementer Landing Page](https://no-cache.hubspot.com/cta/default/3893111/74b1e556-8cd2-4a74-8821-db1804534955.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |   #### **Comments:**   ![CTA Banner_OR](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_OR.jpg "CTA Banner_OR") --- ![CTA Banner_ORA](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_ORA.jpg "CTA Banner_ORA") --- ![CTA Banner_BCM](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_BCM.jpg "CTA Banner_BCM") --- ![CTA Banner_ITDR](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_ITDR.jpg "CTA Banner_ITDR") --- ![CTA Banner_CM](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_CM.jpg "CTA Banner_CM") ![BCMIWhiteLogoSmall.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogoSmall.png?width=72&name=BCMIWhiteLogoSmall.png "BCMIWhiteLogoSmall.png") All rights reserved. Copyright 2026 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Moh Heng Goh", "url" : "https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh" }, "dateModified" : "2026-04-13T13:31:11.287Z", "datePublished" : "2026-04-07T01:52:42.000Z", "headline" : "[OR] [UBP] [E2] [P1 to P3] [C1] OR Planning Methodology", "mainEntityOfPage" : { "@id" : "https://blog.bcm-institute.org/ebook-or/or-ubp-e2-p1-to-p3-c1-or-planning-methodology", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.bcm-institute.org/hubfs/BCMI%20Logo.png" }, "name" : "BCMI Pte Ltd" } } ```