---
title: "[OR] [TOC] Table of Content for \"Body of Knowledge\" Series for Phase-Stage of Operational Resilience Planning Methodology"
description: "[OR] [TOC] Table of Contents for \"What Is? How To?\" Series for Phase-Stage of Operational Resilience Planning Methodology"
image: https://blog.bcm-institute.org/hubfs/Operational%20Resilience%20OR/What%20is,%20How%20to,%20and%20Guide%20to%20TOC%20Morepost/%5BOR%5D%20%5BTOC%5D%20Table%20of%20Content%20Series.jpg
---

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###### Operational Resilience Body of Knowledge (OR BoK) Series

![OR Ai Gen_with Cert Logo 33](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20OR%20%5BAi%20Gen%20Blog%20Photo%5D/BB%20OR%20v2/OR%20Ai%20Gen_with%20Cert%20Logo%2033.jpg?width=2000&height=1333&name=OR%20Ai%20Gen_with%20Cert%20Logo%2033.jpg "OR Ai Gen_with Cert Logo 33")

# \[OR\] \[TOC\] Table of Content for "Body of Knowledge" Series for Phase-Stage of Operational Resilience Planning Methodology

[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/de86b74e-d06f-49d8-bad6-d7a62c7df1b3.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/de86b74e-d06f-49d8-bad6-d7a62c7df1b3)

 

This Table of Contents serves as the gateway to a comprehensive 15-blog Operational Resilience Body of Knowledge (BoK) series, presenting a logical and practical roadmap that follows the complete Operational Resilience Planning Methodology.

Whether you are beginning your operational resilience journey or strengthening an existing programme, this series provides the knowledge, concepts, and practical guidance needed to develop, implement, and sustain an effective operational resilience capability.

Each BOK blog describes the purpose, objectives, inputs, activities, outputs, and linkages of the specific stage within one of the three phases of the operational resilience planning methodology.

Each blog describes the body of knowledge a professional must acquire when implementing the specific phase. 

This blog also describes the experiences of participants who have successfully completed their specialist- or expert-level examination when applying for ORCS or ORCE certification.

It is a pre-reading for participants attending the Operational Resilience Implementer/ Expert Implementer course.

[![\[OR\] \[Full Banner\] \[M4\] Pre reading for Participants](https://no-cache.hubspot.com/cta/default/3893111/230a731c-ff3f-45bd-bedb-13defd4dd6f6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/230a731c-ff3f-45bd-bedb-13defd4dd6f6)

[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Jul 6, 2026

###### Operational Resilience Certified Planner-Specialist-Expert

### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/83897131-f8ad-43cc-a700-821b8c4ccbfd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/83897131-f8ad-43cc-a700-821b8c4ccbfd)

### "Body of Knowledge" BOK Series for Phase-Stage of Operational Resilience Planning Methodology

[![Body of Knowledge Series](https://no-cache.hubspot.com/cta/default/3893111/5cc552c3-2ea2-4599-a3d6-a30d6322aa78.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5cc552c3-2ea2-4599-a3d6-a30d6322aa78)Operational resilience has evolved into a strategic discipline that enables organisations to anticipate, withstand, respond to, recover from, and continuously adapt to disruptive events while maintaining the delivery of critical business services.

As regulatory expectations, interconnected risks, and stakeholder demands continue to grow, resilience professionals require more than a high-level understanding—they need a structured body of knowledge that guides them through every stage of implementation.

This Table of Contents serves as the gateway to a comprehensive 15-blog Operational Resilience Body of Knowledge (BoK) series, presenting a logical and practical roadmap that follows the complete Operational Resilience Planning Methodology.

Whether you are beginning your operational resilience journey or strengthening an existing programme, this series provides the knowledge, concepts, and practical guidance needed to develop, implement, and sustain an effective operational resilience capability. 

[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/a670c930-ddf0-4446-b7a9-7ed03c8302e9.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a670c930-ddf0-4446-b7a9-7ed03c8302e9)

| [![\[OR\] \[TOC\] \[Plan\] Body of Knowledge Series Banner](https://no-cache.hubspot.com/cta/default/3893111/be535a3e-f981-4210-8627-4eff19c11d94.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/be535a3e-f981-4210-8627-4eff19c11d94) |  |  |  |  |
| --- | --- | --- | --- | --- |
| [![\[OR\] \[BOK\] \[1\] \[P1\] \[S1\] Assess Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/9beb95f4-c90f-4369-be31-cec0f72f7fdc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/9beb95f4-c90f-4369-be31-cec0f72f7fdc) | [![\[OR\] \[BOK\] \[2\] \[P1\] \[S2\] Analyse Gap](https://no-cache.hubspot.com/cta/default/3893111/e1ec985f-2675-46fc-b948-d2d5d6cdfd6c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e1ec985f-2675-46fc-b948-d2d5d6cdfd6c) | [![\[OR\] \[BOK\] \[3\] \[P1\] \[S3\] Develop Strategy and Roadmap](https://no-cache.hubspot.com/cta/default/3893111/58346b86-05e5-40fe-a3c6-b3e320994630.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/58346b86-05e5-40fe-a3c6-b3e320994630) | [![\[OR\] \[BOK\] \[4\] \[P1\] \[S4\] Confirm Risk Appetite](https://no-cache.hubspot.com/cta/default/3893111/94d662d4-794a-4ee5-b0e1-00a7ed0d33e0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/94d662d4-794a-4ee5-b0e1-00a7ed0d33e0) | [![\[OR\] \[BOK\] \[5\] \[P1\] \[S5\] Develop and Embed Governance](https://no-cache.hubspot.com/cta/default/3893111/c7b86964-b492-4053-a2ea-a2ddeae39ecf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c7b86964-b492-4053-a2ea-a2ddeae39ecf) |
| [![\[OR\] \[TOC\] \[Implement\] Body of Knowledge Series Banner](https://no-cache.hubspot.com/cta/default/3893111/db60978d-7a5b-4691-b00f-285e71237aa0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/db60978d-7a5b-4691-b00f-285e71237aa0) |  |  |  |  |
| [![\[OR\] \[BOK\] \[6\] \[P2\] \[S1\] Identify Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/a039c6e3-1574-476e-b922-932a3db0057d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a039c6e3-1574-476e-b922-932a3db0057d) | [![\[OR\] \[BOK\] \[7\] \[P2\] \[S2\] Map Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/bbf6bc20-b04b-4754-b1e1-ae7b128cfd16.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bbf6bc20-b04b-4754-b1e1-ae7b128cfd16) | [![\[OR\] \[BOK\] \[8\] \[P2\] \[S3\] Set Impact Tolerance](https://no-cache.hubspot.com/cta/default/3893111/2a8e7e00-da4f-48d9-8ebf-384e838fa3ed.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2a8e7e00-da4f-48d9-8ebf-384e838fa3ed) | [![\[OR\] \[BOK\] \[9\] \[P2\] \[S4\] Conduct Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/ad71fd8a-ced1-4e9b-96af-b4f6c8f3fbbf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ad71fd8a-ced1-4e9b-96af-b4f6c8f3fbbf) | [![\[OR\] \[BOK\] \[10\] \[P2\] \[S5\] Improve Lesson Learnt](https://no-cache.hubspot.com/cta/default/3893111/56ef9e79-9d00-45b8-947f-9029325a2b6d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/56ef9e79-9d00-45b8-947f-9029325a2b6d) |
| [![\[OR\] \[TOC\] \[Sustain\] Body of Knowledge Series Banner](https://no-cache.hubspot.com/cta/default/3893111/2a139ae0-0365-4e5e-b037-70d76610def6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2a139ae0-0365-4e5e-b037-70d76610def6) |  |  |  |  |
| [![\[OR\] \[BOK\] \[11\] \[P3\] \[S1\] Introduce Cultural Change Management](https://no-cache.hubspot.com/cta/default/3893111/924d8373-8d78-45ee-82fb-27e30f2223c3.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/924d8373-8d78-45ee-82fb-27e30f2223c3) | [![\[OR\] \[BOK\] \[12\] \[P3\] \[S2\] Develop Communication Strategy](https://no-cache.hubspot.com/cta/default/3893111/a62205d3-c892-418a-97b7-c7a547483351.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a62205d3-c892-418a-97b7-c7a547483351) | [![\[OR\] \[BOK\] \[13\] \[P3\] \[S3\] Implement Training and Awareness](https://no-cache.hubspot.com/cta/default/3893111/4b259664-4fa3-420d-bc53-21bc95ec797f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4b259664-4fa3-420d-bc53-21bc95ec797f) | [![\[OR\] \[BOK\] \[14\] \[P3\] \[S4\] Provide Self-assessment](https://no-cache.hubspot.com/cta/default/3893111/bc5bfc42-dad2-4a6c-a716-5592dc6d1c69.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bc5bfc42-dad2-4a6c-a716-5592dc6d1c69) | [![\[OR\] \[BOK\] \[15\] \[P3\] \[S5\] Conduct Independent Quality Review](https://no-cache.hubspot.com/cta/default/3893111/dc6f86ab-8f6f-4753-9064-262ec7e8043c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/dc6f86ab-8f6f-4753-9064-262ec7e8043c) |
|   |   |   |   |   |

#### Conclusion

This Table of Contents is more than an index—it is a structured learning pathway for operational resilience professionals seeking to build expertise from planning through implementation and continual improvement.

Each of the 15 blogs explores a specific phase or stage of the Operational Resilience Planning Methodology, allowing readers to progressively build their knowledge and understand how each component contributes to a mature, integrated resilience programme.

By following the complete series, practitioners, managers, and executives will gain a holistic understanding of operational resilience and be better equipped to design, implement, govern, and continuously enhance resilience capabilities that meet both organisational objectives and evolving regulatory expectations.

##### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/03e3e5c5-5fae-4b56-9821-8fbd1a1b4725.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/03e3e5c5-5fae-4b56-9821-8fbd1a1b4725)

 

##### "Plan" Phase of the OR Planning Methodology

| **Assess Capability and Maturity** | **Analyse Gap** | **Develop Strategy and Roadmap** | **Confirm Risk Appetite** | **Develop and Embed Governance** |   |
| --- | --- | --- | --- | --- | --- |
| [![OR PM Plan Assess Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/a5acb961-f2ec-4567-b636-874e365c892e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a5acb961-f2ec-4567-b636-874e365c892e) | [![OR PM Plan Analyse Gap](https://no-cache.hubspot.com/cta/default/3893111/48ad32d4-5765-4202-bcfd-4842c25cb2e2.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/48ad32d4-5765-4202-bcfd-4842c25cb2e2) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/891c6c74-ae2a-4b88-8389-9bd88e49e284.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/891c6c74-ae2a-4b88-8389-9bd88e49e284) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/75653343-ef0d-4799-83cc-96914a06ca14.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/75653343-ef0d-4799-83cc-96914a06ca14) | [![OR PM Develop and Embed Governance](https://no-cache.hubspot.com/cta/default/3893111/7cf54cf9-f96e-45a7-aa4c-0ae5c3c9a24a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7cf54cf9-f96e-45a7-aa4c-0ae5c3c9a24a) |   |

##### "Implement" Phase of the OR Planning Methodology

| **Identify Critical Business Services** | **Map Processes and Resources** | **Set Impact Tolerance** | **Conduct Scenario Testing** | **Improve Lesson Learned** |   |
| --- | --- | --- | --- | --- | --- |
| [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/327d1e38-3d2b-46f8-ba67-6c87867c7caa.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/327d1e38-3d2b-46f8-ba67-6c87867c7caa) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/5e3dd1b4-6317-40ca-be8a-dd8067b4e7cf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5e3dd1b4-6317-40ca-be8a-dd8067b4e7cf) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c64544e9-072f-4ac1-b56a-9403447f4246.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c64544e9-072f-4ac1-b56a-9403447f4246) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/011a840d-ac82-475a-9872-076e579267f3.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/011a840d-ac82-475a-9872-076e579267f3) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/d4dffacd-42a6-4c71-aa73-4af966674a32.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d4dffacd-42a6-4c71-aa73-4af966674a32) |   |

##### "Sustain" Phase of the OR Planning Methodology

| **Introduce Cultural Change Management** | **Develop Communication Strategy** | **Implement Training and Awareness** | **Provide Self-assessment** | **Conduct an Independent Quality Review** |   |
| --- | --- | --- | --- | --- | --- |
| [![](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/fefa9f36-88d1-4815-80e9-8a539a2466fb.png?width=200&height=212&name=fefa9f36-88d1-4815-80e9-8a539a2466fb.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=a208f35a-ec60-446e-9828-0d5ed4d8337b&signature=AAH58kEgK46-6sse06vXnq1YoMmwPfZ2Gw&portal_id=3893111&pageId=194899433554&placement_guid=3668f599-8d2a-44e3-882d-b1219d30cdd7&click=d6386946-931b-46fb-90aa-b9bb75ccb377&redirect_url=APefjpGZhkNhQY2b9Li4X-xuG7ayo8dH7j8jVDJNkZs9C1yOLfkaexkfnpbO1EMy8RjKfroTCHK7ehWNK-1o1WUuVWZZRz4-qAI6a6ZfbHI1s8PNBzIyzxQoVL_Twhjlqe1cXhxnUtnDwREb9IZv71Z_byY2dcHwTnaEBfIU7z6V0ApdWNf0EjQx-vtgOhLNet7BCm8-a5I3kGtgTHiH8U9FrQsWA8QRTgGn-0ePJvA3cD4lzN1Epkc9m3cxYFEgR72p-Dwh1m5n1KeNjDSknnrtgJUf7kRDFOsS-YAYAWGniFGghaq9YxhqmJPGGomCGnuqoKmwu5bS97_WpLequiYuqzXRNUSJcU127fKkt2nb5P4tsoCFYe6_GCZOD4vQ_Nsuggn6Ujh9&hsutk=c98ceab29249eeabe58a1bbff048db5e&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2For-bok-12-p3-s2-develop-communication-strategy&ts=1783333455883&__hstc=218579078.c98ceab29249eeabe58a1bbff048db5e.1721666571654.1783322710765.1783332076518.2111&__hssc=218579078.3.1783332076518&__hsfp=6ea2b3df4b0c60e31fe6fd78d278e958&contentType=blog-post) 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[![](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/ad78b5ea-81db-4cbc-a85a-7a435280a119.png?width=200&height=212&name=ad78b5ea-81db-4cbc-a85a-7a435280a119.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=c915fe2a-eada-4791-8e22-5098aedabe58&signature=AAH58kFWqPsHp5KWsMyxEHyvJgJbY0aoYw&portal_id=3893111&pageId=194899433554&placement_guid=9e169987-fcde-4b09-afd3-aa01a6ebe9b3&click=5e7a1171-f1b3-44b6-aaf0-9ce9c98be4ab&redirect_url=APefjpGRTODZhTsBn2NC9m8OTdT1QaZEyjuYqaWJWmNelxpCnx_zCooNY9btQQblZMiL9WvQBmAPlHUEhK-2QXYB82ZbJVLnT0eJMX8dkA7nCA5kxpUkANXXNssCCCjQ-qy3dThXbl7Osf609s-pD_Jx9uAS3pn3GKBoZEYGT6XNe-q2uogm3XN_FBb3ImMVDGzutvIwho9EBTzBPiDhwN0ScXLuqJrjJ_9YxEZYTC3XngSA-cWYPmsBQdEESLEq2C-uMEIsONV3Xg_tw86gATCkB8tiqx2beOK-UqPfBBSvEvHryRPCvqucvQrbr5OQpaH7eoDtuHUWnYJ08r3kPwcGOdCpVzbEVuJs7L6NTS_tPDHEL7kR1ybR-TtaxCrBHQ5Vrl8x1_0y&hsutk=c98ceab29249eeabe58a1bbff048db5e&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2For-bok-12-p3-s2-develop-communication-strategy&ts=1783333455919&__hstc=218579078.c98ceab29249eeabe58a1bbff048db5e.1721666571654.1783322710765.1783332076518.2111&__hssc=218579078.3.1783332076518&__hsfp=6ea2b3df4b0c60e31fe6fd78d278e958&contentType=blog-post) 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[![](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/6bd09729-2fda-4c47-9ef6-3e050882c77d.png?width=200&height=212&name=6bd09729-2fda-4c47-9ef6-3e050882c77d.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=6829b928-2331-451b-90f5-137efb772cd8&signature=AAH58kGfU0-emPUwcpaMLgL4y5mPP56xtQ&portal_id=3893111&pageId=194899433554&placement_guid=c1f2028b-0c55-4571-81b2-54220525cb6b&click=bf9538a0-13c7-4315-85ad-f180b62b1762&redirect_url=APefjpE7d9LqUtJvOrm0qRqHz6sGx5-cAdTkr8HY735DQ54vxuxiQzRsCnLkGg4nuks_VXJVL3RS6tth3iPHbMrMJFJFsGyKLmBg4gXPl983mkpA2p9vP3-56DyBmpPPn3fvJv9Xa8lmJqydNlJr6UmkBEZrFAHHM6ebjQ8PnCizgKJB4t6I7k21Ovt-cAdTTivzPAqTktb8G75q8C8NnHMU2H5bkDexf2hpzHA-mnOcXFAx41y6R4GMjn2Fp_l7eyX7aNa9-jP_nylCMmMIphBdOJyhF6MNoaM_OsHlqS9Vfu3Fks66m1liBoqYZaQb1xVxNJjBXuJbMWEGOJRZifcPQu9E5oZfNAQFZyP-VJ3TOfJjjXV0uCwvBQwI61wYDHZsCXusRNdm&hsutk=c98ceab29249eeabe58a1bbff048db5e&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2For-bok-12-p3-s2-develop-communication-strategy&ts=1783333456000&__hstc=218579078.c98ceab29249eeabe58a1bbff048db5e.1721666571654.1783322710765.1783332076518.2111&__hssc=218579078.3.1783332076518&__hsfp=6ea2b3df4b0c60e31fe6fd78d278e958&contentType=blog-post) | [![](https://blog.bcm-institute.org/hs-fs/hubfs/Operational%20Resilience%20OR/OR%20Diagram/OR%20Roadmap%20Diagram/Updated%20OR%20PM%20Diagram/OR%20PM%20%5B3%5D_Provide%20Self-assessment.png?width=200&height=212&name=OR%20PM%20%5B3%5D_Provide%20Self-assessment.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=fa1fb18b-0337-45ec-8d23-5bb80a62b56a&signature=AAH58kHg_9fGwkIKBgpEg9EgLfMCPMvzmA&portal_id=3893111&pageId=194899433554&placement_guid=02aa5bbf-4770-457a-abc2-ea8ae897fb1f&click=59a6743e-94ae-450a-92d4-37a935893135&redirect_url=APefjpEy359N5ElB9lJVWWGPn7EyOBZMgx0u1jri9aapaAfYxl_fVEl2nTEJliaEPLWR9yDwjKlVFYBFNUue1sW3c4N-7atqnoU4lncEFWDDowF8DHh35Hn6EtzsvDSTVjzsaceyg-W09aQNi9yi2IVTL5d6cMR7HD36aOdJ6XAM7Dy51trfRC4GZZj-EyMpNVw0pZO5Yh5u5OLOppoiS0iq47QyKZTzTMtvNw2054aypHx2jfV74xqNRk04l6js2mqsRlngDw-t6WixKCNfoKLqPrrztrTYzbK9Aj1ueGE3UyxUXD25vsmVXh5puJTb2c0Ve_XeQZRolDv44oAHip0c2_W8LbN81--IhEcwtSUzdnnraQBsQGKgujv_0OipCnXx8YtEEkrZ&hsutk=c98ceab29249eeabe58a1bbff048db5e&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2For-bok-12-p3-s2-develop-communication-strategy&ts=1783333455834&__hstc=218579078.c98ceab29249eeabe58a1bbff048db5e.1721666571654.1783322710765.1783332076518.2111&__hssc=218579078.3.1783332076518&__hsfp=6ea2b3df4b0c60e31fe6fd78d278e958&contentType=blog-post) | [![](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/69487d31-ea39-45ba-bbba-ccefc5f502f6.png?width=200&height=212&name=69487d31-ea39-45ba-bbba-ccefc5f502f6.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=3679cd78-a949-44a5-8c3e-176fa0ffc980&signature=AAH58kHrlV1Gi69-faZT7nfdk4x_A3IDVg&portal_id=3893111&pageId=194899433554&placement_guid=b655b64d-a554-4981-b9e5-5b839ac2d451&click=2d90e1d0-d2d4-4a99-ae47-4adc3c23eaff&redirect_url=APefjpFRk9NDDefVBezc-FSi8Q_l1AI9vMAVXZQeyBn7excRaqHOw84pDW4hxdX3u_kOcMt005WoC8o6rydJTy5bu6jC2RNCvUJ3WRfTwCpPZCsYVuFRo2r9J0VADI6q_chCXZjgWnVOz1wk4z569Fa00bCK8f0bNpoJzPzjynwZ9ujqX_IBOt5l8tpB46bjenAA7nGklnUX15yUsGQ583NvWcCjIp7AI1q49Q0igqCLdMypVOI6QkYyQo2nA7pwoEg2PVbc19hSZvx0AjSIV9tbn3q45zDR2hOmnKEZH21LQ3opnINPabxbxyw6xXOuHFUv_OZjLi-gd8OgGxGegEEKP5M8XImEtG99-9N_2H6hhG7YH9o66_NT8N5kzsHmD2gdIymor2lz6CEYntzOLAu1EHtqADRQZw&hsutk=c98ceab29249eeabe58a1bbff048db5e&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2For-bok-12-p3-s2-develop-communication-strategy&ts=1783333455941&__hstc=218579078.c98ceab29249eeabe58a1bbff048db5e.1721666571654.1783322710765.1783332076518.2111&__hssc=218579078.3.1783332076518&__hsfp=6ea2b3df4b0c60e31fe6fd78d278e958&contentType=blog-post) |   |

#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

| [![BL-OR-3 Register Now](https://no-cache.hubspot.com/cta/default/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [![BL-OR-3_Tell Me More](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/e39960c6-5f49-47ae-b8bd-c78d146b8e7f.png?width=200&height=58&name=e39960c6-5f49-47ae-b8bd-c78d146b8e7f.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=a69896ee-22ef-4427-8369-1b6419acc936&signature=AAH58kHYtUTJaFSeR8gpniefohKKNEkjxg&pageId=80047928945&placement_guid=fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255&click=ff29f5e0-cdab-436b-a995-32c7e1b86a96&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpE2w5a14lR25bwbnksverBerpJJT1y3ToxCkVvOtTjyf92IzymRmOQF819bOMwG80-n4LVHm4Cj9jtiW2klMf01ltIdqOu2PjUDSVYrU_P_-YGRwmE6i6cVk7GMnctZG55KszrjgnCGUoORJ9t9uHTs-nqjHaKoO-cF70btrgmI5-ooSIQZkbPYEt2Ufe9XxdMghUB-CeT1zh0Vn3IDgl__Yk2QbQdN_A7Mq0_ToDqNBoOkb1DdumOxJsmQ0m4guRtekttwSVnSxu3qbm-357ePTLwxHNwzcRZVDvxNzHaQ3FsZnczMZRMhzN1ASxTRtfHy-H03&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) | [![BL-OR-3_View Schedule](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/98b24ca4-465e-42a7-9d26-3e4d04d7303c.png?width=172&height=50&name=98b24ca4-465e-42a7-9d26-3e4d04d7303c.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=3b139b4c-7ecd-454f-aa17-f10c3838186b&signature=AAH58kGy4txPtTQWwv1tjzbZ04jr7MTBZg&pageId=80047928945&placement_guid=77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd&click=51110db9-a6b5-413f-af7e-f8be908794a5&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpGmIABmMN5UNtkmsAWq8KtvGq4VM3nd20-y0_Ru1CSkICmupiFn1uvu1hHI9928ohxV9KmBA6XaN5QxryR7u9ojXb4ZieuDEVenfT8aRQ-A7KaS6xXIZVL0RLh4hSatFzCRwf4iA7W__UnNjO_YC9MIqgyJcxRUPje5xIT6wtmZA8WB1nDjX6r5eI47a0Oa3oYseOs2oQ8AUHjWVuSnnOTiACWx5G5JD3RGIfLSPr9fzMa_Vmvnz3W8y8aCzetNC0yfc3KDFmZurkS7nvEGGdSj_7H1X6GFt0jLJlq-60o9qo4P-vt9RBR4A1BO-hK4ocYMizHPZEwRUDSYvlY7EOmm6dsdhGvfkiB1M4Ffu_uSmMJkmM_KHEw3MxA-GCsmxCEAe84q&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) |
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