In today's highly regulated financial environment, ensuring operational resilience is crucial for safeguarding client assets and maintaining business continuity.
For Metrobank, CBS-8 Wealth Management and Trust Banking encompasses a range of services that require stringent impact tolerance measures.
These measures define the maximum acceptable thresholds for disruptions, ensuring that critical services continue functioning in the face of adverse events.
This chapter outlines the establishment of impact tolerances for each detailed process within CBS-8, considering factors such as maximum tolerable downtime, data loss, and the impact on customers and regulations.
|
Sub-CBS Code |
Sub-CBS |
Maximum Tolerable Downtime (MTD) |
Maximum Tolerable Data Loss (MTDL) |
Customer Impact |
Regulatory Impact |
Impact Type |
Current Resilience Status |
Action Required |
|
8.1 |
Client Onboarding and Profiling |
4 hours |
0.5% |
High |
High |
Service Disruption |
In-progress |
Enhance system redundancy |
|
8.2 |
Investment Advisory and Portfolio Management |
3 hours |
1% |
High |
High |
Data Integrity |
Satisfactory |
Strengthen backup protocols |
|
8.3 |
Trust Account Establishment and Administration |
2 hours |
0.2% |
Medium |
High |
Service Delay |
Needs Improvement |
Increase automation in account creation |
|
8.4 |
Fund and Asset Management Operations |
1 hour |
0.1% |
High |
High |
Operational Failure |
Fully Resilient |
No action required |
|
8.5 |
Wealth and Estate Planning Services |
2 hours |
0.3% |
Medium |
Medium |
Service Disruption |
Satisfactory |
Upgrade client data encryption |
|
8.6 |
Regulatory and Fiduciary Compliance Management |
1 hour |
0% |
Critical |
Critical |
Compliance Breach |
Fully Resilient |
Continue monitoring for regulatory changes |
|
8.7 |
Client Reporting and Relationship Management |
3 hours |
0.5% |
High |
Medium |
Service Delay |
In-progress |
Improve data synchronization |
|
8.8 |
Custodial and Safekeeping Services |
4 hours |
0.5% |
High |
High |
Service Disruption |
Needs Improvement |
Enhance disaster recovery processes |
Establishing impact tolerance for CBS-8 Wealth Management and Trust Banking is a pivotal step in ensuring Metrobank's resilience in the face of operational challenges.
By carefully evaluating each sub-CBS's acceptable downtime, data loss, and the potential impacts on customers and regulatory compliance, Metrobank can prioritise necessary improvements and safeguard its ability to deliver critical services under all circumstances.
Continuous monitoring and action on the identified resilience gaps will further fortify Metrobank’s position as a reliable institution for its clients in the wealth management and trust banking space.
|
Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide |
|||||
| eBook 3: Starting Your OR Implementation |
|||||
| CBS-8 Wealth Management and Trust Banking | |||||
| CBS-8 DP | CBS-8 MD | CBS-8 MPR | CBS-8 ITo | CBS-8 SuPS | CBS-8 ST |
To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.
|
If you have any questions, click to contact us. |
||
|
|