---
title: [OR] [MBT] [E3] [CBS] [8] [DP] Wealth Management and Trust Banking
description: [OR] [MBT] [E3] [CBS] [8] [DP] Wealth Management and Trust Banking
image: https://blog.bcm-institute.org/hubfs/Metrobank%20PH%20Graphic%20Folder/Metrobank%20E3%20Morepost/Metrobank%20CBS%208/%5BOR%5D%20%5BMBT%5D%20%5BE3%5D%20%5BCBS%5D%20%5B8%5D%20%5BDP%5D%20Wealth%20Management%20and%20Trust%20Banking.jpg
---
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###### Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide
![BB OR \[A\] 10](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20OR%20%5BAi%20Gen%20Blog%20Photo%5D/OR%20Pictures%20A/BB%20OR%20Folder%20A/BB%20OR%20%5BA%5D%2010.jpg?width=2000&height=1333&name=BB%20OR%20%5BA%5D%2010.jpg "BB OR [A] 10")
# \[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[DP\] Wealth Management and Trust Banking
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/87e7f49d-dbef-4f23-931f-4a1f511f70bf)
Wealth Management and Trust Banking represent core pillars of Metrobank’s value proposition to high-net-worth individuals, institutional clients, and retail customers seeking comprehensive financial advisory and fiduciary solutions.
Within the operational resilience framework, this business service involves investment advisory, asset management, fiduciary oversight, and estate planning support, all of which require uninterrupted service continuity, regulatory compliance, and robust risk governance.
The resilience of this function is paramount due to its direct impact on client financial outcomes, market confidence, and Metrobank’s institutional reputation.
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/732790df-c975-4982-a409-321d37ad0f1c)
[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Nov 11, 2025
###### Operational Resilience Certified Planner-Specialist-Expert
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2196d2c2-e6e2-49b4-ba01-e7d03071dd00)
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/732790df-c975-4982-a409-321d37ad0f1c)
### **CBS-8 Wealth Management and Trust Banking**
[![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[DP\] Wealth Management and Trust Banking](https://no-cache.hubspot.com/cta/default/3893111/c4487ae5-dfb6-4720-8c64-5a5ea7f52241.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c4487ae5-dfb6-4720-8c64-5a5ea7f52241)
Wealth Management and Trust Banking represent core pillars of Metrobank’s value proposition to high-net-worth individuals, institutional clients, and retail customers seeking comprehensive financial advisory and fiduciary solutions.
Within the operational resilience framework, this business service involves investment advisory, asset management, fiduciary oversight, and estate planning support, all of which require uninterrupted service continuity, regulatory compliance, and robust risk governance.
The resilience of this function is paramount due to its direct impact on client financial outcomes, market confidence, and Metrobank’s institutional reputation.
The delineation of sub-processes under Wealth Management and Trust Banking strengthens visibility into operational dependencies, identifies concentration risks, and supports effective business continuity and scenario testing practices in alignment with regulatory expectations and international resilience standards.
[![Banner \[Table\] \[OR\] \[E3\] Detailed Processes](https://no-cache.hubspot.com/cta/default/3893111/3ecaed5c-33ef-4660-bbad-bdc9839aa08c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3ecaed5c-33ef-4660-bbad-bdc9839aa08c)
##### Table P1: Detailed Processes for CBS-8
| Sub-CBS Code | Name of Sub-CBS | Description of Sub-CBS |
| --- | --- | --- |
| 8.1 | Client Onboarding and Profiling | Processes for client due diligence, KYC verification, risk profiling, and suitability assessments to ensure regulatory compliance and tailored wealth strategies. |
| 8.2 | Investment Advisory and Portfolio Management | Provision of advisory services, portfolio design, asset allocation, rebalancing, and execution support aligned with client investment objectives and risk tolerance. |
| 8.3 | Trust Account Establishment and Administration | Set-up, administration, and ongoing management of trust arrangements, including fiduciary oversight and compliance with trust governance requirements. |
| 8.4 | Fund and Asset Management Operations | Operational execution for mutual funds, unit investment trust funds (UITFs), discretionary portfolios, and institutional mandates, including valuation, custody coordination, and reporting. |
| 8.5 | Wealth and Estate Planning Services | Advisory and structuring for estate transfer, succession planning, philanthropic trusts, and preservation strategies for high-net-worth clients and families. |
| 8.6 | Regulatory and Fiduciary Compliance Management | Monitoring and enforcement of fiduciary standards, regulatory policies, anti-money laundering controls, and internal governance protocols. |
| 8.7 | Client Reporting and Relationship Management | Production of performance and compliance reports, client communication, and ongoing relationship stewardship to ensure transparency and trust. |
| 8.8 | Custodial and Safekeeping Services | Secure custody, safekeeping, and settlement of clients’ financial assets, including reconciliation, record-keeping, and coordination with custodians and depositories. |
### [![Banner \[Summing\] \[OR\] \[E3\] Detailed Processes](https://no-cache.hubspot.com/cta/default/3893111/bce25519-5bf0-4302-aa7e-f4d565499b6d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bce25519-5bf0-4302-aa7e-f4d565499b6d)
The Wealth Management and Trust Banking function is intrinsically linked to investor confidence, fiduciary accountability, and the safeguarding of client assets.
In the context of operational resilience, Metrobank must ensure continuity and integrity across advisory, investment execution, trust administration, and custodial operations.
The Sub-CBS breakdown supports rigorous identification of critical dependencies, scenario planning, and control strengthening.
Sustaining stability and seamless delivery across these processes reinforces Metrobank’s strategic role as a trusted financial steward, preserving institutional resilience in dynamic market and regulatory environments.
| Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide | | | | | |
| --- | --- | --- | --- | --- | --- |
| **eBook 3: Starting Your OR Implementation** | | | | | |
| **CBS-8 Wealth Management and Trust Banking** | | | | | |
| **CBS-8 DP** | **CBS-8 MD** | **CBS-8 MPR** | **CBS-8 ITo** | **CBS-8 SuPS** | **CBS-8 ST** |
| [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[DP\] Wealth Management and Trust Banking](https://no-cache.hubspot.com/cta/default/3893111/c4487ae5-dfb6-4720-8c64-5a5ea7f52241.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c4487ae5-dfb6-4720-8c64-5a5ea7f52241) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[MD\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/c2c4a393-cb15-4579-9467-a7c5b2e855b5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c2c4a393-cb15-4579-9467-a7c5b2e855b5) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[MPR\] Map Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/b7e22494-a97d-4936-b6fc-17fd086e09ab.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b7e22494-a97d-4936-b6fc-17fd086e09ab) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[ITo\] Establish Impact Tolerances](https://no-cache.hubspot.com/cta/default/3893111/f2002756-35b0-4d45-a862-a50a7c68d202.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2002756-35b0-4d45-a862-a50a7c68d202) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[SuPS\] Identify Severe but Plausible Scenarios](https://no-cache.hubspot.com/cta/default/3893111/e9dc1997-79e3-4532-a450-10eaed4d3521.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e9dc1997-79e3-4532-a450-10eaed4d3521) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[8\] \[ST\] Perform Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/f66d3ee7-c769-4879-8c15-fd6335693fcd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f66d3ee7-c769-4879-8c15-fd6335693fcd) |
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6)Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.
#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]
To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |
#### **Comments:**
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