---
title: [OR] [MBT] [E3] [CBS] [2] [MD] Map Dependency
description: [OR] [MBT] [E3] [CBS] [2] [MD] Map Dependency
image: https://blog.bcm-institute.org/hubfs/Metrobank%20PH%20Graphic%20Folder/Metrobank%20E3%20Morepost/Metrobank%20CBS%202/%5BOR%5D%20%5BMBT%5D%20%5BE3%5D%20%5BCBS%5D%20%5B2%5D%20%5BMD%5D%20Map%20Dependency.jpg
---
. .
[](http://www.bcm-institute.org/)
- [Home](https://www.bcm-institute.org/)
- [About Us](https://www.bcm-institute.org/about-us-3/)
- [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/)
- [Our History](https://www.bcm-institute.org/about-us/our-history/)
- [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/)
- [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/)
- [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/)
- [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog)
- [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses)
- [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses)
- [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses)
- [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses)
- [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses)
- [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses)
- [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses)
- [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered)
- [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification)
- [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification)
- [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification)
- [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification)
- [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification)
- [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification)
- [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit)
- [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage)
- [Store](https://www.bcm-institute.org/store-2/)
- [Contact Us](http://www.bcm-institute.org/about-us/contact-us/)
-
-
###### Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide
![BB OR \[C\] 11](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20OR%20%5BAi%20Gen%20Blog%20Photo%5D/OR%20Pictures%20A/BB%20OR%20Folder%20C/BB%20OR%20%5BC%5D%2011.jpg?width=2000&height=1333&name=BB%20OR%20%5BC%5D%2011.jpg "BB OR [C] 11")
# \[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[MD\] Map Dependency
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/87e7f49d-dbef-4f23-931f-4a1f511f70bf)
In today’s digital banking environment, ensuring operational resilience for critical business services (CBS) such as Payments and Fund Transfers is paramount.
Mapping the dependencies of each component within CBS-2—such as transaction initiation, validation, and settlement—ensures that Metrobank can maintain continuity in service delivery even under stressful or adverse conditions.
This mapping exercise identifies the internal and external resources critical to each sub-service, enabling the bank to manage risks better, ensure compliance, and provide robust customer service.[](https://cta-redirect.hubspot.com/cta/redirect/3893111/677f466a-109d-4603-b6e8-82e42e2f6e0b)
[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Nov 7, 2025
###### Operational Resilience Certified Planner-Specialist-Expert
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2196d2c2-e6e2-49b4-ba01-e7d03071dd00)
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/677f466a-109d-4603-b6e8-82e42e2f6e0b)**CBS-2 Payments and Fund Transfers**
[![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[MD\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/3b861a12-2ade-43a1-bb76-46b2271e471f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3b861a12-2ade-43a1-bb76-46b2271e471f)In today’s digital banking environment, ensuring operational resilience for critical business services (CBS) such as Payments and Fund Transfers is paramount.
Mapping the dependencies of each component within CBS-2—such as transaction initiation, validation, and settlement—ensures that Metrobank can maintain continuity in service delivery even under stressful or adverse conditions.
This mapping exercise identifies the internal and external resources critical to each sub-service, enabling the bank to manage risks better, ensure compliance, and provide robust customer service.
Here is the detailed dependency mapping table for CBS-2 Payments and Fund Transfers at Metrobank:
[![Banner \[Table\] \[OR\] \[E3\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/8a44ad9d-681b-48ff-90b1-b994a1c12a64.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/8a44ad9d-681b-48ff-90b1-b994a1c12a64)
##### Table P2: Map Dependency for CBS-2
| Sub-CBS Code | Sub-CBS | Dependency Type | Dependency Detail | Connectivity |
| --- | --- | --- | --- | --- |
| 2.1 | Transaction Initiation | Technology | Core Banking System (CBS), Payment Gateway, Mobile App/Website | Transaction initiation relies on the CBS for processing and validation, and on the Payment Gateway for initiating interbank transfers. |
| 2.2 | Transaction Validation | Technology | CBS, Fraud Detection System | Validation is done by the CBS, supported by the Fraud Detection System, to ensure security and compliance. |
| 2.3 | Transaction Authorisation | Technology/People | CBS, Customer Service Representatives, Authentication Systems | Authorisation depends on CBS for execution and customer-facing services, as well as user confirmation and authentication systems, such as OTP or biometrics. |
| 2.4 | Transaction Settlement | Technology | Payment Network Providers (e.g., Visa, Mastercard), CBS | Settlement is connected to CBS and third-party payment networks for the successful execution of fund transfers. |
| 2.5 | Reconciliation | Process/Technology | CBS, Accounting Systems, Reports | Reconciliation involves CBS to check transaction status and accounting systems for accurate record-keeping and reporting. |
| 2.6 | Dispute Resolution | People/Process | Customer Service, CBS, Dispute Management System | Dispute resolution requires human involvement for customer service and process flow management within CBS. |
| 2.7 | Compliance and Reporting | Process/Technology | Regulatory Bodies, Compliance Systems, CBS | Compliance involves regular reporting to regulatory bodies, with the CBS providing transaction data to the compliance systems. |
| 2.8 | System Maintenance and Monitoring | Technology/People | IT Department, CBS, Monitoring Tools | Continuous system monitoring and scheduled maintenance involve IT teams, CBS infrastructure, and monitoring tools for performance checks and issue identification. |
### [![Banner \[Summing\] \[OR\] \[E3\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/d9c4296b-54cd-48e0-ae66-b7f4a8a03ff7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9c4296b-54cd-48e0-ae66-b7f4a8a03ff7)
The comprehensive mapping of dependencies for Metrobank's CBS-2 Payments and Fund Transfers service highlights the intricate connections between people, processes, technology, and third-party relationships.
Understanding these interdependencies is vital for maintaining operational resilience and ensuring the uninterrupted flow of financial transactions.
By regularly reviewing and updating this dependency map, Metrobank can safeguard its ability to deliver reliable and secure payment services, while also meeting regulatory obligations and maintaining customer trust.
| Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide | | | | | |
| --- | --- | --- | --- | --- | --- |
| **eBook 3: Starting Your OR Implementation** | | | | | |
| **CBS-2 Payments and Fund Transfers** | | | | | |
| **CBS-2 DP** | **CBS-2 MD** | **CBS-2 MPR** | **CBS-2 ITo** | **CBS-2 SuPS** | **CBS-2 ST** |
| [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[DP\] Core Retail and Corporate Banking Services](https://no-cache.hubspot.com/cta/default/3893111/5f080723-f338-46f7-a10a-954ab2b7e891.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5f080723-f338-46f7-a10a-954ab2b7e891) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[MD\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/3b861a12-2ade-43a1-bb76-46b2271e471f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3b861a12-2ade-43a1-bb76-46b2271e471f) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[MPR\] Map Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/69ed6b4f-2a69-47a1-841d-6e41d04c5afd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/69ed6b4f-2a69-47a1-841d-6e41d04c5afd) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[ITo\] Establish Impact Tolerances](https://no-cache.hubspot.com/cta/default/3893111/a00e38d9-ab61-4aeb-8773-09ee0377f65f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a00e38d9-ab61-4aeb-8773-09ee0377f65f) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[SuPS\] Identify Severe but Plausible Scenarios](https://no-cache.hubspot.com/cta/default/3893111/0fc1ff33-6c3e-4cc1-b57f-8877d70214a7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/0fc1ff33-6c3e-4cc1-b57f-8877d70214a7) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[2\] \[ST\] Perform Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/aa557c96-b5ab-4385-a53b-6648afc49710.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/aa557c96-b5ab-4385-a53b-6648afc49710) |
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6)Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.
#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]
To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |
#### **Comments:**
---
---
---
---
All rights reserved. Copyright 2026
```json
{
"@context" : "https://schema.org",
"@type" : "BlogPosting",
"author" : {
"@type" : "Person",
"name" : "Moh Heng Goh",
"url" : "https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh"
},
"dateModified" : "2025-11-11T05:26:55.930Z",
"datePublished" : "2025-11-07T05:22:44.000Z",
"headline" : "[OR] [MBT] [E3] [CBS] [2] [MD] Map Dependency",
"mainEntityOfPage" : {
"@id" : "https://blog.bcm-institute.org/ebook-or/or-mbt-e3-cbs-2-md-map-dependency",
"@type" : "WebPage"
},
"publisher" : {
"@type" : "Organization",
"logo" : {
"@type" : "ImageObject",
"url" : "https://blog.bcm-institute.org/hubfs/BCMI%20Logo.png"
},
"name" : "BCMI Pte Ltd"
}
}
```