[OR] [MBT] [E3] [CBS] [10] [MD] Map Dependency

CBS-10 Overseas Remittance and Foreign Exchange Services

Effective dependency mapping is critical for understanding the interconnections and potential vulnerabilities within Metrobank’s CBS-10 Overseas Remittance and Foreign Exchange Services.

By mapping the dependencies across various sub-CBS components—ranging from international remittance processing to compliance checks—we can identify key resources, technology, and external partnerships that are essential for smooth operations.

This mapping ensures that Metrobank’s operational resilience framework can accommodate disruptions and sustain critical services in the face of unexpected events.

Here’s a detailed dependency mapping table for Metrobank’s CBS-10 Overseas Remittance and Foreign Exchange Services:

Table P2: Map Dependency for CBS-10

Sub-CBS Code	Sub-CBS	Dependency Type	Dependency Detail	Connectivity
10.1	International Remittance Processing	Technology	Remittance processing platforms, payment gateways	Interacts with international payment systems, data integration with payment gateways for real-time remittance processing
10.2	Remittance Partner and Correspondent Bank Management	Third Party	Partner banks, international remittance networks	Links with correspondent banks and financial partners globally to facilitate cross-border remittance services
10.3	FX Conversion and Rate Management	Technology	Forex trading platforms, real-time market data	Connectivity with external forex platforms for real-time conversion rates, and internal systems to manage conversions
10.4	OFW Remittance Facilitation	People	Relationship managers, customer service agents	Facilitates through direct interactions with customers (OFWs) to ensure smooth transactions and support
10.5	Cross-Border Compliance and Sanctions Screening	Technology, People	Compliance systems, regulatory databases, and compliance officers	Connects to international sanction lists, AML/CTF systems for compliance checks, and interacts with compliance teams for approvals
10.6	Customer Enrollment and KYC for Remittance Services	People, Technology	KYC systems, identity verification tools	Integration with secure customer identity verification systems, data processing through compliance software
10.7	Dispute Resolution and Trace Requests	People, Process	Customer support teams, internal systems	Involves case management systems and support teams to resolve disputes and track transactions across platforms
10.8	FX Transaction Settlement and Reporting	Technology, People	Settlement systems, reporting tools, reconciliation platforms	Real-time connections to FX settlement platforms and reconciliation systems for transaction closure and reporting

Banner [Summing] [OR] [E3] Map Dependency

In conclusion, mapping the dependencies of CBS-10 Overseas Remittance and Foreign Exchange Services provides essential insights into the interconnected systems, third-party partnerships, and critical resources that support Metrobank’s ability to deliver seamless cross-border financial services.

By comprehensively identifying and understanding these dependencies, Metrobank ensures that it can maintain operational resilience, safeguard against potential disruptions, and comply with regulatory requirements.

With the right resilience strategies in place, Metrobank can continue to provide reliable remittance and foreign exchange services to its customers, particularly those in the Overseas Filipino Worker (OFW) segment.

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CBS-10 Overseas Remittance and Foreign Exchange Services
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Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide

[OR] [MBT] [E3] [CBS] [10] [MD] Map Dependency

Operational Resilience Certified Planner-Specialist-Expert

CBS-10 Overseas Remittance and Foreign Exchange Services

Table P2: Map Dependency for CBS-10

More Information About OR-5000 [OR-5] or OR-300 [OR-3]

Comments:

Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide

[OR] [MBT] [E3] [CBS] [10] [MD] Map Dependency

Operational Resilience Certified Planner-Specialist-Expert

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Table P2: Map Dependency for CBS-10

More Information About OR-5000 [OR-5] or OR-300 [OR-3]

Comments:

CBS-10 Overseas Remittance and Foreign Exchange Services