---
title: [OR] [GI] [E1] [C9] [Back Cover] OR for Grab Indonesia
description: [OR] [GI] [E1] [C9] [Back Cover] OR for Grab Indonesia
image: https://blog.bcm-institute.org/hubfs/Grab%20Indonesia%20Graphic%20and%20Morepost/Grab%20Indonesia%20E1%20Morepost/%5BOR%5D%20%5BGI%5D%20%5BE1%5D%20%5BC9%5D%20%5BBack%20Cover%5D%20OR%20for%20Grab%20Indonesia.png
---

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###### Operational Resilience in Action: A Case Study of Grab Indonesia

![OR BB_v4_7](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20OR%20%5BAi%20Gen%20Blog%20Photo%5D/BB%20OR%20v4/OR%20BB_v4_7.jpg?width=2000&height=1333&name=OR%20BB_v4_7.jpg "OR BB_v4_7")

# \[OR\] \[GI\] \[E1\] \[C9\] \[Back Cover\] OR for Grab Indonesia

[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/2295e8b9-0153-485e-8a02-06cfd3208800.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2295e8b9-0153-485e-8a02-06cfd3208800)This comprehensive eBook provides an in-depth look at the implementation of Operational Resilience (OR) within Grab Indonesia, offering invaluable insights for professionals in business continuity management (BCM) and operational resilience (OR).

By examining real-world applications, this resource enables practitioners to understand, implement, and manage their own operational resilience programs effectively.

[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Oct 16, 2025

###### Operational Resilience Certified Planner-Specialist-Expert

###### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/9bf1e4bc-5466-42d4-b090-5268891c1f17.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/9bf1e4bc-5466-42d4-b090-5268891c1f17)

### Chapter 9

### ![OR E1 C8 Summary of Understanding Your Organisation](https://blog.bcm-institute.org/hs-fs/hubfs/OR%20Ebook%20Chapter%20Banner/OR%20Ebook%201%20Chapter%20Banner/OR%20E1%20C8%20Summary%20of%20Understanding%20Your%20Organisation.png?width=750&height=150&name=OR%20E1%20C8%20Summary%20of%20Understanding%20Your%20Organisation.png)

### Operational Resilience in Action: A Case Study of Grab Indonesia

[![\[OR\] \[GI\] \[E1\] \[C9\] \[Back Cover\] OR for Grab Indonesia](https://no-cache.hubspot.com/cta/default/3893111/3bbcbd77-a1a6-47b5-8eb0-5a127e5e263d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3bbcbd77-a1a6-47b5-8eb0-5a127e5e263d)

This comprehensive eBook provides an in-depth look at the implementation of Operational Resilience (OR) within Grab Indonesia, offering invaluable insights for professionals in business continuity management (BCM) and operational resilience (OR).

By examining real-world applications, this resource enables practitioners to understand, implement, and manage their own operational resilience programs effectively.

[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/b112ecdd-ae1b-4b92-8a0f-b052cb081d2d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b112ecdd-ae1b-4b92-8a0f-b052cb081d2d)

- A detailed case study of Grab Indonesia's operational resilience journey.
- Key strategies for establishing organisational goals and building a robust resilience framework.
- Insights into Grab Indonesia’s operating environment and how it influences OR implementation.
- A guide to forming an effective OR team and ensuring alignment with business objectives.
- Practical steps for integrating operational resilience into your organisation’s day-to-day operations.

Whether you are looking to enhance your operational resilience framework or gain OR certification, this eBook is a must-read for professionals looking to future-proof their organisations.

Explore the BCM Institute’s OR-5000 Operational Resilience Expert Implementer course – an expert-level training designed for professionals seeking to implement and manage resilience programs at the highest level.

Take the first step towards mastering operational resilience today!

 

| ###### Operational Resilience in Action: A Case Study of Grab Indonesia |  |  |  |
| --- | --- | --- | --- |
| **Understanding Your Organisation: Grab Indonesia** |  |  |  |
| [![\[OR\] \[GI\] \[E1\] \[C1\] Introducing OR Case Study](https://no-cache.hubspot.com/cta/default/3893111/c9dc612a-22ea-4c54-8472-527e06dc29bc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c9dc612a-22ea-4c54-8472-527e06dc29bc) | [![\[OR\] \[GI\] \[E1\] \[C2\] Understanding Your Organisation](https://no-cache.hubspot.com/cta/default/3893111/bf621090-bf87-4dd5-b17c-7c7e99f63232.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bf621090-bf87-4dd5-b17c-7c7e99f63232) | [![\[OR\] \[GI\] \[E1\] \[C3\] Examining Operating Environment](https://no-cache.hubspot.com/cta/default/3893111/ff44eb21-67d5-4343-aef8-2474e1826461.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ff44eb21-67d5-4343-aef8-2474e1826461) | [![\[OR\] \[GI\] \[E1\] \[C4\] Composing the OR Team](https://no-cache.hubspot.com/cta/default/3893111/44194be5-97e5-4474-8200-2432a6a68512.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/44194be5-97e5-4474-8200-2432a6a68512) |
| [![\[OR\] \[GI\] \[E1\] \[C5\] Identifying Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/d93c8822-84c7-4b77-8d17-e0a925c629e4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d93c8822-84c7-4b77-8d17-e0a925c629e4) | [![\[OR\] \[GI\] \[E1\] \[C6\] Analysing Key Characteristics of Grab Indonesia](https://no-cache.hubspot.com/cta/default/3893111/1d3581e3-bf36-4898-9d8c-a995b7f30731.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d3581e3-bf36-4898-9d8c-a995b7f30731) | [![\[OR\] \[GI\] \[E1\] \[C7\] Establishing Organisational Goals for Operational Resilience](https://no-cache.hubspot.com/cta/default/3893111/d59f21e1-15d5-4147-ba2a-8c7c4f694276.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d59f21e1-15d5-4147-ba2a-8c7c4f694276) | [![\[OR\] \[GI\] \[E1\] \[C8\] Summary](https://no-cache.hubspot.com/cta/default/3893111/4524398b-d12c-421c-8747-2dcd03bc2f02.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4524398b-d12c-421c-8747-2dcd03bc2f02) |

 

[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6)[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/13a448f1-f09c-42da-a57e-0988e41658c5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/13a448f1-f09c-42da-a57e-0988e41658c5)Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.

#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.

| [![BL-OR-3 Register Now](https://no-cache.hubspot.com/cta/default/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [![BL-OR-3_Tell Me More](https://no-cache.hubspot.com/cta/default/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [![BL-OR-3_View Schedule](https://no-cache.hubspot.com/cta/default/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [![BL-OR-5_Register Now](https://no-cache.hubspot.com/cta/default/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [![BL-OR-5_Tell Me More](https://no-cache.hubspot.com/cta/default/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [![FAQ BL-OR-5 OR-5000](https://no-cache.hubspot.com/cta/default/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [![OR Implementer Landing Page](https://no-cache.hubspot.com/cta/default/3893111/74b1e556-8cd2-4a74-8821-db1804534955.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |

 

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