Chapter 9
Operational Resilience in Action: A Case Study of Grab Indonesia
This comprehensive eBook provides an in-depth look at the implementation of Operational Resilience (OR) within Grab Indonesia, offering invaluable insights for professionals in business continuity management (BCM) and operational resilience (OR).
By examining real-world applications, this resource enables practitioners to understand, implement, and manage their own operational resilience programs effectively.
- A detailed case study of Grab Indonesia's operational resilience journey.
- Key strategies for establishing organisational goals and building a robust resilience framework.
- Insights into Grab Indonesia’s operating environment and how it influences OR implementation.
- A guide to forming an effective OR team and ensuring alignment with business objectives.
- Practical steps for integrating operational resilience into your organisation’s day-to-day operations.
Whether you are looking to enhance your operational resilience framework or gain OR certification, this eBook is a must-read for professionals looking to future-proof their organisations.
Explore the BCM Institute’s OR-5000 Operational Resilience Expert Implementer course – an expert-level training designed for professionals seeking to implement and manage resilience programs at the highest level.
Take the first step towards mastering operational resilience today!
Operational Resilience in Action: A Case Study of Grab Indonesia |
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| Understanding Your Organisation: Grab Indonesia | |||
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Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.





![[OR] [GI] [E1] [C9] [Back Cover] OR for Grab Indonesia](https://no-cache.hubspot.com/cta/default/3893111/3bbcbd77-a1a6-47b5-8eb0-5a127e5e263d.png)

![[OR] [GI] [E1] [C1] Introducing OR Case Study](https://no-cache.hubspot.com/cta/default/3893111/c9dc612a-22ea-4c54-8472-527e06dc29bc.png)
![[OR] [GI] [E1] [C2] Understanding Your Organisation](https://no-cache.hubspot.com/cta/default/3893111/bf621090-bf87-4dd5-b17c-7c7e99f63232.png)
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![[OR] [GI] [E1] [C4] Composing the OR Team](https://no-cache.hubspot.com/cta/default/3893111/44194be5-97e5-4474-8200-2432a6a68512.png)
![[OR] [GI] [E1] [C5] Identifying Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/d93c8822-84c7-4b77-8d17-e0a925c629e4.png)
![[OR] [GI] [E1] [C6] Analysing Key Characteristics of Grab Indonesia](https://no-cache.hubspot.com/cta/default/3893111/1d3581e3-bf36-4898-9d8c-a995b7f30731.png)
![[OR] [GI] [E1] [C7] Establishing Organisational Goals for Operational Resilience](https://no-cache.hubspot.com/cta/default/3893111/d59f21e1-15d5-4147-ba2a-8c7c4f694276.png)
![[OR] [GI] [E1] [C8] Summary](https://no-cache.hubspot.com/cta/default/3893111/4524398b-d12c-421c-8747-2dcd03bc2f02.png)





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![[BL-OR] [3] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)
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