[OR] [GCash] [E1] [C9] [Back Cover] OR for GCash

Chapter 9

Back Cover for Understanding Your Organisation: GCash

Understanding Your Organisation: GCash is the first eBook in the Strengthening Operational Resilience at GCash: An Enterprise Implementation Guide series.

Developed for Operational Resilience, Business Continuity, Risk Management, Technology Risk and related professionals, this eBook provides a practical foundation for understanding how GCash's operating environment, organisational characteristics, critical services, governance structure and resilience objectives shape the implementation of an effective Operational Resilience programme.

Using GCash as the organisational case study, the eBook helps readers move beyond generic Operational Resilience concepts and understand how resilience principles can be applied within a highly digital, interconnected, and regulated financial services environment in the Philippines.

This eBook covers:

• Understanding GCash and its organisational context
• Examining GCash's internal and external operating environment
• Identifying the organisational characteristics that shape its resilience profile
• Understanding Critical Business Services and Critical Operations
• Establishing an appropriate Operational Resilience team and governance structure
• Defining organisational goals for Operational Resilience
• Connecting Business Continuity Management, Operational Risk, ICT Risk, Cyber Resilience and Third-Party Risk
• Preparing the organisation for the next stage of detailed Operational Resilience implementation

Together with the second eBook, Implementing Operational Resilience for GCash, this series provides a structured pathway from understanding the organisation to implementing, testing, maintaining and continually improving an enterprise Operational Resilience programme.

Strengthen Your Operational Resilience Expertise

For professionals and organisations seeking to develop deeper implementation capability, BCM Institute's OR-5000 Operational Resilience Expert Implementer course provides expert-level training in designing and implementing an Operational Resilience programme.

The programme develops practical capability in areas such as:

• Operational Resilience governance and programme management
• Capability and maturity assessment
• Gap analysis and resilience roadmap development
• Identification of Critical Business Services and Critical Operations
• Mapping processes, resources, interconnections and interdependencies
• Establishing Impact Tolerance and Tolerance for Disruption
• Developing Severe but Plausible Scenarios
• Scenario Testing
• Operational Risk, BCM, Cyber and Third-Party Risk integration
• Resilience culture, communication and awareness
• Self-assessment, independent review and continuous improvement

The OR-5000 Operational Resilience Expert Implementer programme is designed for experienced professionals responsible for developing, implementing, reviewing or strengthening Operational Resilience within their organisations. It combines advanced Operational Resilience knowledge with practical implementation methodology and professional certification.

Learn more about BCM Institute's Operational Resilience training and certification programmes and develop the capability to move from regulatory expectations to operationally resilient outcomes.

BCM Institute

Building Competency. Strengthening Resilience.

Enhance Your Operational Resilience Expertise

This eBook is an essential resource for professionals seeking to enhance their understanding of operational resilience.

BCM Institute’s OR-5000 Operational Resilience Expert Implementer course offers expert-level training and certification for individuals seeking to develop or enhance their resilience programs.

Empower your organisation with the knowledge and tools to navigate today’s complex risk landscape.

Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.