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Operational Resilience Journey at RHB Bank: From Understanding to Implementation
BB OR [C] 16

[OR] [E3] [C1] [P2] Why is this eBook Written

New call-to-actionOperational Resilience is no longer an abstract concept discussed only at the board level or within regulatory circulars.

It has become a strategic imperative for financial institutions and complex organisations operating in an environment of increasing disruption, regulatory scrutiny, digital dependency, and stakeholder expectations.

As organisations begin or refine their Operational Resilience (OR) journey, a common question arises:

Why was this eBook 3 Starting Your OR Implementation developed by BCM Institute, and how should it be used?

This chapter clarifies that question. It explains the intent behind this eBook, its target audience, and the value it is designed to deliver.

More importantly, it sets expectations for how readers should approach the content—not merely as theoretical reading material, but as a structured implementation guide.

Aligned with the practical orientation demonstrated in the BCM Institute's OR implementation guidance, this eBook is designed as a working companion for organisations seeking to translate resilience principles into operational reality. It aims to support structured planning, informed decision-making, and regulator-aligned execution.

The sections that follow will explain why this eBook is provided, the gap it seeks to address, and how it supports organisations in building sustainable, defensible Operational Resilience capabilities.

[OR] [Thin Banner] [E3] Why This eBook Is Provided

Dr Goh Moh Heng
Operational Resilience Certified Planner-Specialist-Expert

[OR] [E4] [C1] Starting Your OR Implementation

Why This eBook 3 Provided

x eBook Cover [OR] [GEN] [E3] [2D]Operational Resilience is no longer an abstract concept discussed only at the board level or within regulatory circulars. It has become a strategic imperative for financial institutions and complex organisations operating in an environment of increasing disruption, regulatory scrutiny, digital dependency, and stakeholder expectations.

As organisations begin or refine their Operational Resilience (OR) journey, a common question arises:

Why was this third eBook "Starting Your OR Implementation" developed by BCM Institute, and how should it be used?

This chapter clarifies that question. It explains the intent behind this eBook, its target audience, and the value it is designed to deliver. More importantly, it sets expectations for how readers should approach the content—not merely as theoretical reading material, but as a structured implementation guide.

Aligned with the practical orientation demonstrated in the BCM Institute's OR implementation guidance, this eBook is designed as a working companion for organisations seeking to translate resilience principles into operational reality. It aims to support structured planning, informed decision-making, and regulator-aligned execution.

The sections that follow will explain why this eBook is provided, the gap it seeks to address, and how it supports organisations in building sustainable, defensible Operational Resilience capabilities.

[OR] [Thin Banner] [E3] Why This eBook Is Provided

Introduction

This eBook serves a clear, practical purpose: to bridge the gap between understanding OR frameworks and implementing them in a real organisational context.

When organisations embark on an Operational Resilience or Business Continuity Management (BCM) journey, they often face two key challenges:

  1. Turning theory into action — It is one thing to learn frameworks and principles in training; it is another to apply them effectively in day-to-day operational reality.
  2. Meeting evolving regulatory expectations — Regulators and supervisors increasingly expect organisations to demonstrate not just plans and policies, but evidence of robust, defensible resilience practices that can withstand real disruptions.

This eBook was written to address those very challenges.

Rather than remaining at a high-level conceptual view, it takes you into the practical, resource-intensive phase of Operational Resilience planning and execution. It supports organisations that:

  • Are you implementing an actual OR or BCM programme, and
  • Need a structured, evidence-based reference to guide planning activities.

It is delivered as part of the value-adding services associated with training and certification, especially when organisations participate in implementation-focused learning pathways.

By integrating learning, application, and documentation, this eBook helps practitioners build real artefacts that support both internal governance and external audit or supervisory scrutiny.

This eBook is not intended to be read passively. Instead, it is designed as a working reference to support teams as they move from planning to execution in a methodical, regulator-aligned manner.  It is most useful when you attend the OR course and are able to visualise the requirement immediately.

It should empower you to confidently translate high-level resilience frameworks into robust, defensible outputs for use within your organisation.




More Information About OR-5000 [OR-5] or OR-300 [OR-3]

Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.

To learn more about the course and schedule, click the buttons below for the [OR-3] OR-300 Operational Resilience Implementer course and the [OR-5] OR-5000 Operational Resilience Expert Implementer course.

BL-OR-3 Register Now BL-OR-3_Tell Me More BL-OR-3_View Schedule
BL-OR-5_Register Now BL-OR-5_Tell Me More  [BL-OR] [3-4-5] View Schedule
[BL-OR] [3] FAQ OR-300

If you have any questions, click to contact us.Email to Sales Team [BCM Institute]

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OR Implementer Landing Page

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