---
title: [OR] [AmB] [E3] [CBS] [5] [MD] Map Dependency
description: [OR] [AmB] [E3] [CBS] [5] [MD] Map Dependency
---

[eBook OR](https://blog.bcm-institute.org/ebook-or)

# [\[OR\] \[AmB\] \[E3\] \[CBS\] \[5\] \[MD\] Map Dependency](https://blog.bcm-institute.org/ebook-or/or-amb-e3-cbs-5-md-map-dependency)

 Written by [Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) | Feb 3, 2026 8:51:17 AM

### **CBS-5 Investment & Wealth Management**

Mapping dependencies for Investment & Wealth Management is a foundational step in operational resilience because these services are highly interconnected, advisory-driven, and transaction-intensive.

Each client journey — from onboarding and advisory to execution, reporting, and legacy planning — relies on coordinated people, well-defined processes, enabling technologies, and trusted third parties.

A clear dependency map helps AmBank visualise how value is delivered to clients, where concentration risks exist, and which resources are critical to maintain service continuity during disruptions.

For CBS-5, dependency mapping also supports regulatory alignment, client protection, and reputational stability. Investment and wealth services often involve suitability assessments, fiduciary responsibilities, and cross-border instruments, making resilience not only an operational concern but also a governance priority.

The following mapping outlines key sub-services and their dependencies to support impact tolerance setting, scenario testing, and recovery planning.

###### Table P2: Map Dependency for CBS-5

| Sub-CBS Code | Sub-CBS | Dependency Type | Dependency Detail (What/Who is involved) | Connectivity (How it connects/interacts) |
| --- | --- | --- | --- | --- |
| 5.1 | Wealth Advisory & Financial Planning | People | Relationship Managers (RMs), licensed financial advisers, Shariah advisers | Direct client interaction for needs analysis, suitability assessments, and portfolio reviews |
|   |   | Process | Client profiling, risk assessment, suitability checks | Inputs feed product recommendations and compliance review |
|   |   | Technology | CRM systems, financial planning tools, risk profiling engines | Integrates with portfolio systems and reporting platforms |
|   |   | Third Party | External research houses, market data providers | Provide market outlooks and asset allocation insights |
| 5.2 | Unit Trust & Fund Distribution | People | Unit trust consultants, sales support teams | Advise clients and process transactions |
|   |   | Process | Subscription/redemption processing, fund switching | Linked to settlement and custody processes |
|   |   | Technology | Fund distribution platforms, transaction processing systems | Interfaces with fund houses and registrar systems |
|   |   | Third Party | Fund management companies, trustees, custodians | Enable fund creation, pricing, and safekeeping |
| 5.3 | Fixed Income & Direct Bond/Sukuk | People | Treasury specialists, investment advisers | Provide pricing and advisory |
|   |   | Process | Trade execution, settlement, and valuation | Connects to treasury and custody functions |
|   |   | Technology | Trading platforms, pricing engines | Real-time pricing and trade confirmation |
|   |   | Third Party | Brokers, custodians, rating agencies | Market access and credit assessment |
| 5.4 | Dual Currency & Structured Products | People | Structured product specialists, treasury dealers | Structure and explain products |
|   |   | Process | Product structuring, risk disclosure, approval workflow | Connects risk management and compliance |
|   |   | Technology | Pricing models, scenario simulation tools | Used for payoff modelling and disclosures |
|   |   | Third Party | Hedging counterparties, product issuers | Provide hedging and issuance support |
| 5.5 | Equities & Capital Markets Services | People | Dealers, remisiers, research analysts | Facilitate trading and insights |
|   |   | Process | Order routing, trade settlement | Linked to exchange and clearing houses |
|   |   | Technology | Online trading platforms, market data feeds | Enables real-time execution |
|   |   | Third Party | Stock exchanges, clearing houses | Trade execution and settlement |
| 5.6 | Private Banking & HNW Solutions | People | Private bankers, portfolio managers | Deliver bespoke advisory |
|   |   | Process | Discretionary portfolio management, credit assessments | Integrated with risk and credit units |
|   |   | Technology | Portfolio management systems | Consolidated client view |
|   |   | Third Party | Global product providers, family office partners | Access to exclusive investments |
| 5.7 | Bancassurance & Wealth Protection | People | Insurance specialists, RMs | Product advisory and sales |
|   |   | Process | Policy issuance, claims support | Links to insurer processing |
|   |   | Technology | Insurance sales platforms | Policy tracking and client records |
|   |   | Third Party | Insurance companies (Takaful and conventional) | Underwriting and claims handling |
| 5.8 | Estate & Legacy Planning | People | Estate planners, legal advisers, Shariah advisers | Draft wills/wasiat and trusts |
|   |   | Process | Will writing, trust setup, and executor appointment | Connects to legal and compliance functions |
|   |   | Technology | Document management systems | Secure storage and retrieval |
|   |   | Third Party | Law firms, trustees | Legal validation and execution |
| 5.9 | Client Reporting & Compliance | People | Compliance officers, reporting analysts | Oversight and reporting |
|   |   | Process | Regulatory reporting, portfolio reporting | Feed management and regulator reports |
|   |   | Technology | Reporting engines, data warehouses | Aggregate multi-system data |
|   |   | Third Party | Regulators, external auditors | Oversight and assurance |

 

A structured dependency map allows AmBank to see beyond individual products and recognise Investment & Wealth Management as an ecosystem of interconnected capabilities. When disruptions occur — whether technology outages, third-party failures, or staff unavailability — the impact rarely stays isolated. Understanding upstream and downstream dependencies enables faster prioritisation, clearer escalation paths, and more effective recovery strategies.

Ultimately, dependency mapping strengthens decision-making, improves scenario testing realism, and reinforces client trust. For a relationship-centric business like wealth management, resilience is not only about system recovery but also about maintaining advisory continuity, data integrity, and regulatory compliance. A well-maintained map ensures CBS-5 can remain reliable, compliant, and client-focused even under stress.

 

| Operational Resilience Framework: A Case Study of AmBank Malaysia |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **eBook 3: Starting Your OR Implementation** |  |  |  |  |  |
| **CBS-5 Investment & Wealth Management** |  |  |  |  |  |
| **CBS-5 DP** | **CBS-5 MD** | **CBS-5 MPR** | **CBS-5 ITo** | **CBS-5 SuPS** | **CBS-5 ST** |
|  |  |  |  |  |  |

Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.

 

#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.

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| --- | --- | --- |
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|  | If you have any questions, click to contact us. |  |
|  |  |  |

 

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