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[OR] [P2] [S2] [MII] [C22] Back Cover
[OR] [P2] [S2] [MII] [C17] Case Study – Banking Sector CBS Mapping
[OR] [P2] [S2] [MII] [C16] Common Challenges and Pitfalls
[OR] [P2] [S2] [MII] [C15] Mapping for Digital and Cloud Environments
[OR] [P2] [S2] [MII] [C14] Mapping Third-Party and Supply Chain Dependencies
[OR] [P2] [S2] [MII] [C13] Integration with Operational Resilience Framework
[OR] [P2] [S2] [MII] [C12] Standard Templates and Data Structures
[OR] [P2] [S2] [MII] [C18] Governance and Ownership of Mapping
[OR] [P2] [S2] [MII] [C19] Using Mapping for Scenario Testing
[OR] [P2] [S2] [MII] [C20] Maintaining and Updating Mapping
[OR] [P2] [S2] [MII] [C21] Key Takeaways and Future Direction
[OR] [P2] [S5] [LL] [C18] Advancing Operational Resilience Through Lessons Learned
[OR] [P2] [S5] [LL] [C2] The Role of Lessons Learned in the Operational Resilience Lifecycle
[OR] [P2] [S5] [LL] [C3] Governance and Ownership of Lessons Learned
[OR] [P2] [S5] [LL] [C4] Sources and Triggers for Capturing Lessons Learned
[OR] [P2] [S5] [LL] [C5] Lessons Learned Framework and Methodology
[OR] [P2] [S5] [LL] [C6] Root Cause Analysis (RCA) Techniques
[OR] [P2] [S5] [LL] [C7] Linking Lessons Learned to Critical Business Services (CBS)
[OR] [P2] [S5] [LL] [C8] Integration with Scenario Testing and Impact Tolerance
[OR] [P2] [S5] [LL] [C9] Developing and Prioritising Improvement Actions
[OR] [P2] [S5] [LL] [C10] Embedding Continuous Improvement
[OR] [P2] [S5] [LL] [C11] Communication of Lessons Learned
[OR] [P2] [S5] [LL] [C12] Technology and Tools for Lessons Learned Management
[OR] [P2] [S5] [LL] [C13] Regulatory Expectations and Compliance
[OR] [P2] [S5] [LL] [C14] Common Challenges and Pitfalls
[OR] [P2] [S5] [LL] [C15] Practical Case Study (Banking Sector Example)
[OR] [P2] [S5] [LL] [C16] Future Trends in Lessons Learned
[OR] [P2] [S5] [LL] [C17] Key Takeaways and Call to Action
[OR] [P2] [S4] [ST] [C20] [Back Cover] eBook 1
[OR] [P2] [S4] [ST] [C19] Key Takeaways and Call to Action
[OR] [P2] [S4] [ST] [C18] Future Trends in Scenario Testing
[OR] [P2] [S4] [ST] [C17] Practical Case Study (Banking Sector Example)
[OR] [P2] [S4] [ST] [C16] Continuous Improvement and Lessons Learned
[OR] [P2] [S4] [ST] [C15] Integrating Scenario Testing with Risk Management and BCM
[OR] [P2] [S4] [ST] [C14] Overcoming Challenges in Scenario Testing
[OR] [P2] [S4] [ST] [C13] Common Challenges and Pitfalls
[OR] [P2] [S4] [ST] [C12] Scenario Testing Output and Reporting
[OR] [P2] [S4] [ST] [C11] Metrics and Evaluation of Results
[OR] [P2] [S4] [ST] [C10] Executing Scenario Testing
[OR] [P2] [S4] [ST] [C9] Setting Testing Scope and Boundaries Introduction
[OR] [P2] [S4] [ST] [C8] Mapping Dependencies for Scenario Testing
[OR] [P2] [S4] [ST] [C7] Scenario Development Framework
[OR] [P2] [S2] [MII] [C11] Mapping Tools and Techniques
[OR] [P2] [S4] [ST] [C6] Designing Severe but Plausible Scenarios
[OR] [P2] [S4] [ST] [C5] Types of Scenario Testing
[OR] [P2] [S4] [ST] [C4] Scenario Testing within the Operational Resilience Framework
[OR] [P2] [S4] [ST] [C3] Objectives of Scenario Testing
[OR] [P2] [S4] [ST] [C2] Regulatory and Standards Context
[OR] [P2] [S3] [ITo] [C18] [Back Cover] eBook 1
[OR] [P2] [S3] [ITo] [C17] Key Takeaways and Call to Action
[OR] [P2] [S3] [ITo] [C16] Future Trends in Impact Tolerance
[OR] [P2] [S3] [ITo] [C15] Practical Case Study (Banking Sector Example)
[OR] [P2] [S3] [ITo] [C14] Common Challenges and Pitfalls
[OR] [P2] [S3] [ITo] [C13] Monitoring, Metrics, and Continuous Improvement
[OR] [P2] [S3] [ITo] [C12] Testing and Validation of Impact Tolerances
[OR] [P2] [S3] [ITo] [C11] Integration with Operational Resilience Framework
[OR] [P2] [S3] [ITo] [C10] Governance, Ownership, and Accountability
[OR] [P2] [S3] [ITo] [C9] Role of Dependency Mapping in Impact Tolerance
[OR] [P2] [S3] [ITo] [C8] Scenario-Based Calibration of Impact Tolerance
[OR] [P2] [S3] [ITo] [C7] Impact Tolerance Assessment Framework
[OR] [P2] [S3] [ITo] [C6] Methodology for Setting Impact Tolerance
[OR] [P2] [S3] [ITo] [C5] Key Components of Impact Tolerance
[OR] [P2] [S3] [ITo] [C4] Linking Impact Tolerance to Critical Business Services (CBS)
[OR] [P2] [S3] [ITo] [C3] Understanding Impact Tolerance in Context
[OR] [P2] [S1] [CBS] [C12] [Back Cover] eBook 1
[OR] [P2] [S4] [ST] Stakeholders in Operational Resilience Scenario Planning
[OR] [P2] [S2] [MII] [C10] Step 7 – Analyse Mapping Outputs
[OR] [P2] [S2] [MII] [C9] Step 6 – Validate Mapping
[OR] [P2] [S2] [MII] [C8] Step 5 – Map Interconnections and Interdependencies
[OR] [P2] [S2] [MII] [C7] Step 4 – Map Processes and Resources
[OR] [P2] [S2] [MII] [C5] Step 2 – Identify Data Sources
[OR] [P2] [S2] [MII] [C6] Step 3 – Develop Mapping Framework
[OR] [P2] [S2] [MII] [C4] Step 1 - Define Scope of Mapping Introduction
[OR] [P2] [S2] [MII] [C3] Core Components of Interconnections and Dependencies
[OR] [P2] [S2] [MII] [C2] Why Mapping is Critical for Operational Resilience
[OR] [Pillar] [E0] The Four Pillars Supporting Operational Resilience
[OR] [P2] [S2] [MII] Understanding Service-Centric vs Process-Centric Approaches
[OR] [P2] [S2] [MII] Understanding Interconnections and Interdependencies in Operational Resilience
[OR] [P2] [S3] [ITo] [C2] Why Mapping is Critical for Operational Resilience
[OR] [P2] [S3] [ITo] [C1] Introduction to Impact Tolerance
[OR] [P2] [S4] [ST] [C1] Introduction to Scenario Testing
[OR] [P2] [S5] [LL] [C1] Introduction to Lessons Learned in Operational Resilience
[OR] [P2] [S2] [MII] [C1] Introduction to Interconnections and Interdependencies
[OR] [CMM] [P1] [S2] [BNM] Regulatory Audit OR Capability Checklist: BNM BCM, RMiT, ORM
[OR] [CAPM] [BNM] Operational Resilience Capability-level Assessment Aligned to Bank Negara Malaysia
[OR] [MAS] [E3] [C12] Key Takeaways
[OR] [MAS] [E3] [C11] Singapore Financial Sector Outlook
[OR] [MAS] [E3] [C10] Building a Resilience Culture
[OR] [MAS] [E3] [C9] Challenges in Sustaining Resilience
[OR] [MAS] [E3] [C8] Emerging Risks and Future Trends
[OR] [MAS] [E3] [C7] Continuous Improvement Framework
[OR] [MAS] [E3] [C6] Audit and Regulatory Compliance
[OR] [MAS] [E3] [C5] Metrics and Performance Measurement
[OR] [MAS] [E3] [C4] Incident and Crisis Management Exercises
[OR] [MAS] [E3] [C3] Scenario Testing of Critical Business Services
[OR] [MAS] [E2] [C10] Key Takeaways
[OR] [MAS] [E2] [C9] Case Study – Singapore Financial Institution
[OR] [MAS] [E2] [C8] Challenges in Implementation
[OR] [MAS] [E2] [C7] Third-Party Risk Management
[OR] [MAS] [E2] [C6] Technology and Cyber Resilience
[OR] [MAS] [E2] [C5] Business Continuity and Crisis Management Integration
[OR] [MAS] [E2] [C4] Operational Risk Management Integration
[OR] [MAS] [E2] [C3] Mapping Dependencies and Interconnections
[OR] [MM] [BNM] Operational Resilience Capability-level Assessment Aligned to Bank Negara Malaysia
[OR] [MAS] [E1] [C5] Governance and Accountability
[OR] [MAS] [E1] [C8] Key Takeaways
[OR] [MAS] [E1] [C7] Challenges in Understanding and Defining Resilience
[OR] [MAS] [E1] [C6] Operational Resilience Framework Overview
[OR] [MAS] [E1] [C4] Operating Environment of Singapore Financial Institutions
[OR] [MAS] [E1] [C3] Key Principles of Operational Resilience
[OR] [MM] [BNM] Regulatory Audit Checklist: BNM BCM, RMiT, ORM
[OR] [MM] [BSP] Regulatory Audit Checklist: BSP Circular 1203 (Operational Resilience)
[OR] [MM] [MAS] Regulatory Audit Checklist: MAS BCM, TRM, ORM
[OR] [MM] [MAS] Operational Resilience Maturity-level Assessment Aligned to Monetary Authority of Singapore
[OR] [MAS] [E2] [C2] Identifying Critical Business Services (CBS)
[OR] [MAS] [E3] [C2] Scenario Design – Severe but Plausible Events
[OR] [MAS] [E3] [C1] Importance of Testing and Exercising
[OR] [MAS] [E2] [C1] Operational Resilience Planning Methodology
[OR] [MAS] [E1] [C2] MAS Regulatory Landscape
[OR] [MAS] [E1] [C1] Operational Resilience in the Context of Singapore's Financial Sector
[OR] [BCPC] [C14] Call to Action
[OR] [BCPC] [C13] Key Takeaways
[OR] [BCPC] [C12] The Future - Culture in Operational Resilience
[OR] [BCPC] [C11] Aligning with Regulatory Expectations
[OR] [BCPC] [C10] Measuring Culture in BCM
[OR] [BCPC] [C9] Case Studies and Regional Insights
[OR] [BCPC] [C8] Practical Tools to Shift Culture
[OR] [BCPC] [C7] Building a Resilience-Driven Culture
[OR] [BCPC] [C6] Leadership’s Role in Driving BCM Culture
[OR] [BCPC] [C5] Culture as the Linchpin of Resilience
[OR] [BCPC] [C4] The Cultural Gap in Business Continuity
[OR] [BCPC] [C3] Understanding Organisational Culture in BCM
[OR] [BCPC] [C2] The Evolving Risk Landscape in ASEAN
[OR] [BCPC] [C1] Foundational Setting for BCM
[OR] [P2] [S4] [ST] [TE] [C13] Case Studies & Practical Workshops
[OR] [P2] [S4] [ST] [TE] [C12] Advanced & Emerging Practices in Testing & Exercising
[OR] [P2] [S4] [ST] [TE] [C11] Regulatory Alignment & Audit Readiness
[OR] [P2] [S4] [ST] [C10] Metrics, Evaluation & Continuous Improvement
[OR] [P2] [S4] [ST] [TE] [C9] Integrated Incident - Crisis - Recovery Exercises
[OR] [P2] [S4] [ST] [TE] [C8] Third-Party & Supply Chain Resilience Testing
[OR] [P2] [S4] [ST] [TE] [C7] Cyber & Technology Resilience Testing
[OR] [P2] [S4] [ST] [TE] [C6] Crisis Management Exercises
[OR] [P2] [S4] [ST] [TE] [C5] Business Continuity Management (BCM) Testing
[OR] [P2] [S4] [ST] [TE] [C4] Testing Critical Business Services (CBS-Aligned Operational Resilience Testing)
[OR] [P2] [S4] [ST] [TE] [C3] Types of Exercises (Integrated BCM & Crisis Management)
[OR] [P2] [S4] [ST] [TE] [C2] Scenario Design & Development Across BCM, Crisis Management and Operational Resilience
[OR] [P2] [S4] [ST] [TE] [C1] Foundations of Testing & Exercising Across BCM, Crisis Management, and Operational Resilience
[OR] [P2] [S1] [CBS] [C11] Key Takeaways
[OR] [P2] [S1] [CBS] [C10] Governance and Continuous Review
[OR] [P2] [S1] [CBS] [C9] Integration with Operational Resilience Framework
[OR] [P2] [S1] [CBS] [C8] Practical Example (Illustrative Case Study)
[OR] [P2] [S1] [CBS] [C7] Common Challenges and Pitfalls
[OR] [P2] [S1] [CBS] [C6] Tools and Techniques
[OR] [P2] [S1] [CBS] [C5] Methodology for Identifying Critical Business Services
[OR] [P2] [S1] [CBS] [C4] Principles for Identifying Critical Business Services
[OR] [P2] [S1] [CBS] [C3] Complying with Regulatory and Standards
[OR] [P2] [S1] [CBS] [C2] Defining a Critical Business Service
[OR] [P2] [S1] [CBS] [C1] Introduction to Identifying Critical Business Services
[OR] [Pillar] [E2] [C6] Key Takeaway
[OR] [Pillar] [E2] [C5] The Evolution Towards Resilience Thinking
[OR] [Pillar] [E2] [C4] Why Cyber Resilience is a Core Component
[OR] [Pillar] [E2] [C3] Cyber Resilience Link to Operational Resilience
[OR] [Pillar] [E2] [C2] Cyber Resilience vs Cybersecurity
[OR] [PBCOM] [E1] [C1] Introducing OR Case Study
[OR] [Pillar] [E4] [C4] TPRM Governance and Operating Model
[OR] [Pillar] [E4] [C8] Case Study – Implementing TPRM for Operational Resilience
[OR] [Pillar] [E4] [C7] TPRM Regulatory Compliance Checklist
[OR] [Pillar] [E4] [C6] Scenario Testing for Third-Party Failures
[OR] [Pillar] [E4] [C5] TPRM Tools, Templates and Scoring Models
[OR] [Pillar] [E4] [C3] Third-Party Risk Management Framework and Lifecycle
[OR] [Pillar] [E4] [C2] Types of Third-Party Risks in Operational Resilience
[OR] [RCBC] [E1] [C5] Identifying Critical Business Services
[OR] [PBCOM] [E3] [C1] Starting Your OR Implementation
[OR] [PBCOM] [E2] [C1] OR Planning Methodology
[OR] [PBCOM] [E1] [C5] Identifying Critical Business Services
[OR] [Pillar] [E3] [C5] Bringing It All Together – Building an Integrated Operational Resilience Capability
[OR] [Pillar] [E3] [C4] Incident Management in Operational Resilience – Tactical Response and Recovery
[OR] [Pillar] [E3] [C3] Crisis Management in Operational Resilience – Strategic Response and Leadership
[OR] [Pillar] [E3] [C2] Business Continuity Management in Operational Resilience – A Deep Dive
[OR] [Pillar] [E1] [C4] Interdependency Between Operational Risk Management and Operational Resilience
[OR] [RCBC] [E2] [C1] OR Planning Methodology
[OR] [RCBC] [E1] [C1] Introducing OR Case Study
[OR] [PBCOM] [E3] [CBS] [1] [ST] Perform Scenario Testing
[OR] [PBCOM] [E3] [CBS] [1] [SuPS] Identify Severe but Plausible Scenarios
[OR] [PBCOM] [E3] [CBS] [1] [ITo] Establish Impact Tolerances
[OR] [PBCOM] [E3] [CBS] [1] [MPR] Map Processes and Resources
[OR] [PBCOM] [E3] [CBS] [1] [MD] Map Dependency
[OR] [PBCOM] [E3] [CBS] [1] [DP] Deposit and Account Services
[OR] [RCBC] [E3] [CBS] [1] [ST] Perform Scenario Testing
[OR] [RCBC] [E3] [CBS] [1] [SuPS] Identify Severe but Plausible Scenarios
[OR] [RCBC] [E3] [CBS] [1] [ITo] Establish Impact Tolerances
[OR] [RCBC] [E3] [CBS] [1] [MPR] Map Processes and Resources
[OR] [Pillar] [E1] [C3] ORM as the Foundation of Resilience
[OR] [RCBC] [E3] [CBS] [1] [DP] Deposit and Account Services
[OR] [RCBC] [E3] [CBS] [1] [MD] Map Dependency
[OR] [Pillar] [E1] [C2] Role of Operational Risk Management in Operational Resilience
[OR] [BC] [E3] [CBS] [1] [ST] Perform Scenario Testing
[OR] [BC] [E3] [CBS] [1] [SuPS] Identify Severe but Plausible Scenarios
[OR] [BC] [E3] [CBS] [1] [ITo] Establish Impact Tolerances
[OR] [BC] [E3] [CBS] [1] [MPR] Map Processes and Resources
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