[BCM] [C3] NCEMA 7000 Governance Framework

Chapter 3: Governance Framework

Governance Framework: Implementing the National Standard for BCMS (Specifications)

Implementing a Business Continuity Management System (BCMS) in alignment with the NCEMA 7000:2021 standard requires organisations to establish a robust governance framework.

This framework ensures clarity in accountabilities, responsibilities, and roles, enabling seamless integration into daily operations.

Unlike traditional projects with fixed endpoints, a BCMS is a continuous process that demands ongoing commitment from all levels of the organisation. The governance framework is the foundation for this dynamic approach, ensuring that business continuity practices align with the organisation's unique environment and objectives.

A BCMS governance framework must account for varying organisational structures and resource availability. While some organisations may have dedicated personnel, such as a BCM Manager or BCM Representative, others might distribute responsibilities among existing team members.

Similarly, establishing formal groups like a steering committee may benefit larger organisations, but smaller entities can adapt these responsibilities to their scale. This flexibility allows organisations to implement the standard in a way that reflects their operational realities, ensuring relevance and effectiveness.

Moreover, successful BCMS implementation relies on embedding the system into the organisation’s culture and day-to-day functions. A management system that operates in isolation is unlikely to achieve sustained success. Instead, it must mirror the organisation’s circumstances and priorities, ensuring that continuity practices are not only documented but actively practised.

This article provides a detailed breakdown of the governance framework and the responsibilities outlined in NCEMA 7000, offering professionals practical insights into establishing a resilient and responsive BCMS.

Responsibilities of Top Management

Top management plays a pivotal role in establishing and sustaining the BCMS. Their responsibilities include setting the organisation’s business continuity policy (Clause 5.1) and ensuring:

1. Compliance with the requirements of the standard and achievement of its intended purpose.
2. The establishment of a robust governance framework and reporting structure for the BCMS.
3. Proper assignment and communication of responsibilities and authorities within the organisation.

Furthermore, top management must demonstrate a commitment to the BCMS by integrating its processes with other business operations and ensuring the following tasks are completed on time:

• Identifying and addressing the context of the organisation.
• Establishing policy, scope, and objectives for the BCMS.
• Providing adequate resources and support for the BCMS.
• Creating and maintaining required documented information.
• Implementing business continuity management operations.
• Reviewing and evaluating the system’s performance.
• Driving continual improvement.

Assignment of Roles and Responsibilities

Organisations must ensure that roles and responsibilities are clearly defined, assigned, and communicated to relevant stakeholders. The following key responsibilities should be allocated:

• Establishing the BCMS: This includes developing and maintaining processes.
• Implementing BCMS operations: Operational activities aligned.
• Monitoring performance: Reporting on the management system’s performance.
• Reviewing and improving the BCMS: Addressing review outcomes and implementing continual improvements.

Framework for Implementation

The BCMS governance framework encompasses several interrelated components:

1. Context of the Organisation: Identifying internal and external factors influencing the BCMS.
2. Policy, Scope, and Objectives: Establishing a clear direction and goals for the BCMS.
3. Management System Support: Ensuring resources, communication, and oversight are in place.
4. Documented Information: Creating, maintaining, and controlling necessary documentation.
5. BCMS Operations: Conducting business impact analyses, risk assessments, and planned responses.
6. Continual Improvement: Addressing nonconformities and driving corrective actions to enhance the system.

Planning and Maintenance of the BCMS

The organisation must implement and maintain a BCMS that integrates seamlessly with other business processes to achieve its continuity objectives. The planning phase should address:

• Work Breakdown: Determining the tasks required for implementation and maintenance.
• Resource Allocation: Identifying the necessary personnel and other resources.
• Timeline: Setting clear target dates for task completion.

All processes mandated by the standard must be documented and approved as necessary. The documentation ensures consistency, transparency, and accountability throughout the organisation.

Summing Up ... 

The governance framework detailed in NCEMA 7000:2021 underscores the critical role of leadership, meticulous planning, and continuous improvement in establishing a resilient BCMS. By embedding BCM practices into everyday operations, organisations can better prepare for disruptions and ensure a swift recovery.