--- title: [CM] [P6A] Developing Pre-Crisis Procedures description: [CM] [P6A] Developing Pre-Crisis Procedures image: https://blog.bcm-institute.org/hubfs/CM%20Practical%20Guide%20Morepost/%5BCM%5D%20%5BPractical%20Guide%5D%20Develop%20Pre-Crisis%20Procedures.jpg --- [![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/) - [Home](https://www.bcm-institute.org/) - [About Us](https://www.bcm-institute.org/about-us-3/) - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/) - [Our History](https://www.bcm-institute.org/about-us/our-history/) - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/) - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/) - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/) - [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses) - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses) - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses) - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses) - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses) - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses) - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses) - [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification) - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification) - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification) - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification) - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification) - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification) - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit) - [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage) - [Store](https://www.bcm-institute.org/store-2/) - [Contact Us](http://www.bcm-institute.org/about-us/contact-us/) - - ![CM Ai Gen_with Cert Logo_nn_7](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20CM%20%5BAi%20Gen%20Blog%20Photo%5D/CM%20Ai%20Gen_with%20Cert%20Logo_nn_7.jpg?width=2000&height=1333&name=CM%20Ai%20Gen_with%20Cert%20Logo_nn_7.jpg "CM Ai Gen_with Cert Logo_nn_7") # \[CM\] \[P6A\] Developing Pre-Crisis Procedures [![\[CM\] \[Full Banner\] Crisis-Ready by Design A Practical Guide to Crisis Management Planning and Implementation](https://no-cache.hubspot.com/cta/default/3893111/7cdfb801-3f64-4ba0-af16-225a93f20d89.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7cdfb801-3f64-4ba0-af16-225a93f20d89)Pre-crisis procedures establish the actions required before an event occurs. Their purpose is to: - Reduce the likelihood of escalation - Identify early warning signs - Maintain response readiness - Prepare resources - Confirm stakeholder arrangements - Ensure plans and tools remain current - Enable rapid activation Pre-crisis procedures may be generic or scenario-specific. Generic procedures apply across most crises, while scenario-specific procedures address particular threats such as cyberattacks, severe weather, supply chain failures, or public health incidents. [Moh Heng Goh](https://blog.bcm-institute.org/crisis-management/author/moh-heng-goh) Jul 14, 2026 ### **[![\[CM\] \[Full Banner\] Crisis-Ready by Design A Practical Guide to Crisis Management Planning and Implementation](https://no-cache.hubspot.com/cta/default/3893111/7cdfb801-3f64-4ba0-af16-225a93f20d89.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7cdfb801-3f64-4ba0-af16-225a93f20d89)Chapter 6A** ### **Pre-Crisis Procedures** [![\[CM\] \[Practical Guide\] Develop Pre-Crisis Procedures](https://no-cache.hubspot.com/cta/default/3893111/993e4a8f-a1f0-4c03-85fb-b1f8ff94227b.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/993e4a8f-a1f0-4c03-85fb-b1f8ff94227b)Pre-crisis procedures establish the actions required before an event occurs. Their purpose is to: - Reduce the likelihood of escalation - Identify early warning signs - Maintain response readiness - Prepare resources - Confirm stakeholder arrangements - Ensure plans and tools remain current - Enable rapid activation Pre-crisis procedures may be generic or scenario-specific. Generic procedures apply across most crises, while scenario-specific procedures address particular threats such as cyberattacks, severe weather, supply chain failures, or public health incidents. #### **Purpose of Pre-Crisis Procedures** Pre-crisis procedures establish the actions required before an event occurs. Their purpose is to: - Reduce the likelihood of escalation - Identify early warning signs - Maintain response readiness - Prepare resources - Confirm stakeholder arrangements - Ensure plans and tools remain current - Enable rapid activation Pre-crisis procedures may be generic or scenario-specific. Generic procedures apply across most crises, while scenario-specific procedures address particular threats such as cyberattacks, severe weather, supply chain failures, or public health incidents.   #### **Threat Monitoring** The organisation should define how it monitors potential threats. Monitoring may include: - Security alerts - Cyber-threat intelligence - Weather and environmental warnings - Supplier-performance indicators - Regulatory announcements - Media reports - Social-media trends - Customer complaints - Employee reporting - Industry intelligence - Geopolitical developments The procedure should identify: - Information source - Monitoring frequency - Responsible role - Escalation threshold - Reporting process Monitoring should be linked to early warning and escalation.   #### **Early Warning Indicators** Early warning indicators provide evidence that a crisis may be developing. Examples include: ##### **Cyber Crisis** - Unusual privileged-account activity - Rapid encryption of files - Repeated failed access attempts - Unexpected data transfers - Attacker communication ##### **Severe Weather** - Deteriorating forecasts - Transport restrictions - Facility-access problems - Employee absenteeism - Supply delays ##### **Reputation Crisis** - Sudden increase in complaints - Journalist enquiries - Viral social-media posts - Public allegations - Activist attention ##### **Supply-Chain Crisis** - Supplier service deterioration - Missed deliveries - Financial distress - Regulatory action against the supplier - Loss of transport capacity Each indicator should have a defined threshold and owner.   #### **Maintaining CMT Readiness** Pre-crisis procedures should ensure that CMT members remain prepared. Readiness activities may include: - Role briefings - Plan familiarisation - Contact validation - Communication-platform testing - Exercise participation - Alternate-role preparation - Decision-authority review - Leadership succession testing The organisation should define how frequently these activities occur.   #### **Resource Readiness** The organisation should maintain the resources required for crisis response. These may include: - Crisis Management Centre - Alternate facility - Independent communication tools - Printed plans - Offline contact directories - Emergency funds - Specialist advisers - Additional staffing - Transport - Accommodation - Welfare support - Backup equipment The procedure should include periodic verification. A resource listed in the plan but unavailable during a crisis has no practical value.   #### **Stakeholder Readiness** Stakeholder readiness may include: - Maintaining regulator contacts - Confirming emergency service interfaces - Validating supplier escalation contacts - Preparing Board reporting arrangements - Establishing customer communication channels - Maintaining media contact arrangements - Confirming insurer-notification procedures These arrangements should not be developed for the first time during a crisis.   #### **Communication Preparation** Pre-crisis communication procedures should include: - Holding statements - Employee notification templates - Customer messages - Regulatory notification templates - Contact-centre scripts - Spokesperson arrangements - Approval process - Media-monitoring capability - Backup communication channels Templates should be adaptable rather than overly scenario-specific.   [![x \[CM\] \[3/4 Banner\] A Practical Guide to Crisis Management Planning and Implementation](https://no-cache.hubspot.com/cta/default/3893111/9ec680f8-6fe9-4b18-bb7b-13e4c8911787.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/9ec680f8-6fe9-4b18-bb7b-13e4c8911787) #### **Pre-Crisis Procedure Table** A practical procedure table may include: | Ref | Trigger or Requirement | Pre-Crisis Action | Responsible Role | Resource | Status | | --- | --- | --- | --- | --- | --- | | PRE-01 | Threat level increases | Increase monitoring | Risk Owner | Monitoring platform |   | | PRE-02 | CMT readiness review due | Validate contacts and alternates | Crisis Coordinator | Contact directory |   | | PRE-03 | New regulatory requirement | Update notification checklist | Compliance Lead | Regulatory register |   | | PRE-04 | Exercise scheduled | Test activation and communication | Enterprise Resilience | Exercise package |   | | PRE-05 | Supplier dependency changes | Update escalation contacts | Procurement Lead | Supplier register |   |       #### More Information About Crisis Management Courses To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer \[CM-3\] and the CM-5000 Crisis Management Expert Implementer \[CM-5\]. | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/03294547-1df3-435c-9243-971c3d9bb6ce.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/03294547-1df3-435c-9243-971c3d9bb6ce) | | | | --- | --- | --- | --- | --- | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739) | [![\[BL-CM\] \[5\] Register](https://no-cache.hubspot.com/cta/default/3893111/82024308-16f4-4491-98be-818a882c6286.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/82024308-16f4-4491-98be-818a882c6286) | | | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911) | [![CMCS Crisis Management Certified Specialist Certification (Size 100)](https://no-cache.hubspot.com/cta/default/3893111/695c974d-ad26-4e7b-b4d2-25ca9e080e0a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/695c974d-ad26-4e7b-b4d2-25ca9e080e0a) | Please feel free to send us a note if you have any questions. 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