---
title: "[CM] [JHA] [E1] [C13] Back Cover"
description: Back cover of Understanding Your Organisation for Jamiyah Home for the Aged, Part 1 of Crisis Management in Action.
---

.

[![BCMIWhiteLogo.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogo.png?width=556&name=BCMIWhiteLogo.png "BCMIWhiteLogo.png")](http://www.bcm-institute.org/)

- [Home](https://www.bcm-institute.org/)
- [About Us](https://www.bcm-institute.org/about-us-3/) 
    - [A President’s Perspective](https://www.bcm-institute.org/about-us/a-presidents-perspective/)
    - [Our History](https://www.bcm-institute.org/about-us/our-history/)
    - [Our Advisory Council](https://www.bcm-institute.org/about-us/our-advisory-council/)
    - [Customers’ Testimonials](https://www.bcm-institute.org/about-us/customers-testimonials/)
    - [Credential Verification](https://www.bcm-institute.org/about-us/credential-verification/)
- [Courses](https://blog.bcm-institute.org/blog/course-fees-for-blended-learning-courses-master-catalog) 
    - [ISO 22301 Business Continuity Management System Audit](https://blog.bcm-institute.org/audit/business-continuity-management-audit-courses)
    - [ISO 22301 Business Continuity Management](https://blog.bcm-institute.org/bcm/business-continuity-management-courses)
    - [Crisis Communication](https://blog.bcm-institute.org/crisis-communication/crisis-communication-courses)
    - [Crisis Management](https://blog.bcm-institute.org/en/crisis-management/courses)
    - [IT Disaster Recovery](https://blog.bcm-institute.org/it-disaster-recovery/courses)
    - [Operational Resilience](https://blog.bcm-institute.org/operational-resilience/courses)
    - [Operational Resilience Audit](https://blog.bcm-institute.org/operational-resilience-audit/courses)
- [Certification](https://blog.bcm-institute.org/certification/types-of-certifications-offered) 
    - [ISO 22301 BCMS Audit Certification](https://blog.bcm-institute.org/certification/business-continuity-management-audit-certification)
    - [ISO22301 Business Continuity Management Certification](https://blog.bcm-institute.org/bcm/business-continuity-management-certification)
    - [Crisis Communication Certification](https://blog.bcm-institute.org/crisis-communication/crisis-communication-certification)
    - [Crisis Management Certification](https://blog.bcm-institute.org/en/crisis-management/crisis-management-certification)
    - [IT Disaster Recovery Planning Certification](https://blog.bcm-institute.org/it-disaster-recovery/it-disaster-recovery-certification)
    - [Operational Resilience Certification](https://blog.bcm-institute.org/operational-resilience/operational-resilience-certification)
    - [Operational Resilience Audit Certification](https://blog.bcm-institute.org/operational-resilience-audit)
- [Seminars](https://blog.bcm-institute.org/meet-the-expert/mte-webinar-mainpage)
- [Store](https://www.bcm-institute.org/store-2/)
- [Contact Us](http://www.bcm-institute.org/about-us/contact-us/)

- <https://www.facebook.com/BCMInstitute/>
- <https://www.linkedin.com/company/business-continuity-management-institute-bcm-institute>

###### Crisis Management in Action: A Practical Implementation Guide for Jamiyah Home for the Aged

![Joyful Music Circle at Senior Care Center](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20Special%20Needs%20Care%20SPC/Joyful%20Music%20Circle%20at%20Senior%20Care%20Center.png?width=1536&height=1024&name=Joyful%20Music%20Circle%20at%20Senior%20Care%20Center.png "Joyful Music Circle at Senior Care Center")

# \[CM\] \[JHA\] \[E1\] \[C13\] Back Cover

[![\[CM\] \[JHA\] \[Full Banner\] \[Haze\] A Practical Implementation Guide for Jamiyah Home for the Aged](https://no-cache.hubspot.com/cta/default/3893111/bdc00ed8-f19a-4103-a408-1d726db0e452.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bdc00ed8-f19a-4103-a408-1d726db0e452)

When a crisis strikes a home that never closes, there is no time to work out who decides, who speaks and who cares for whom. *Understanding Your Organisation for Jamiyah Home for the Aged* gives crisis management coordinators, Board members and senior staff a clear, practical foundation, built around the real needs of elderly and destitute residents and the expectations of Singapore's new regulatory framework.

[![\[Logo\] \[CM\] Certification Transparent](https://no-cache.hubspot.com/cta/default/3893111/93e4d869-8de4-4ffd-8aad-33538c5ce0ee.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/93e4d869-8de4-4ffd-8aad-33538c5ce0ee)

[Dr Goh Moh Heng](https://blog.bcm-institute.org/cm-v2/author/dr-goh-moh-heng) Nov 12, 2026

## [![\[CM\] \[JHA\] \[Full Banner\] \[Haze\] A Practical Implementation Guide for Jamiyah Home for the Aged](https://no-cache.hubspot.com/cta/default/3893111/bdc00ed8-f19a-4103-a408-1d726db0e452.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bdc00ed8-f19a-4103-a408-1d726db0e452)

## [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/23821f0f-5ca3-47a2-929d-970f6a17fdbd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/23821f0f-5ca3-47a2-929d-970f6a17fdbd)

### Understanding Your Organisation for Jamiyah Home for the Aged

[![\[CM\] \[JHA\] \[E1\] \[C13\] \[Back Cover\] CM eBook 1](https://no-cache.hubspot.com/cta/default/3893111/4be5ab99-b511-4d94-b3bc-efcf6e870560.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4be5ab99-b511-4d94-b3bc-efcf6e870560)When a crisis strikes a home that never closes, there is no time to work out who decides, who speaks and who cares for whom. *Understanding Your Organisation for Jamiyah Home for the Aged* gives crisis management coordinators, Board members and senior staff a clear, practical foundation, built around the real needs of elderly and destitute residents and the expectations of Singapore's new regulatory framework.

Inside, you will find:

- **Introducing crisis management for JHA:** why it matters for a home that cannot close its doors.
- **Understanding JHA:** purpose, governance, interested parties, critical activities and dependencies.
- **Crisis management goals:** a short set of measurable goals the Board can approve.
- **Crisis management and business continuity management:** how they differ and how they work together.
- **Crisis scenarios and risk assessment:** eight categories of crisis and a simple method to rank threats.
- **The crisis management team:** a role-based structure with alternates and clear decision rights.
- **The planning methodology:** seven phases that turn understanding into capability.
- **Pre-crisis, during crisis and post-crisis:** early warning, command and communication, recovery and learning.

Ready to go further? The BCM Institute's CM-5000 Crisis Management Expert Implementer course is an expert-level programme for professionals who will build and lead an organisation's crisis management capability. It moves from fundamentals to strategy, planning and programme maintenance, and leads to the qualifying examination for the Crisis Management Certified Expert (CMCE) credential. Learn more at [the CM-5000 course page](https://blog.bcm-institute.org/crisis-management/what-is-a-cm-5000-crisis-management-expert-implementer-course).

*Part 1 of Crisis Management in Action: A Practical Implementation Guide for Jamiyah Home for the Aged.*

## **Comments**

![CTA Banner\_OR](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_OR.jpg "CTA Banner_OR")

---

![CTA Banner\_ORA](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_ORA.jpg "CTA Banner_ORA")

---

![CTA Banner\_BCM](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_BCM.jpg "CTA Banner_BCM")

---

![CTA Banner\_ITDR](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_ITDR.jpg "CTA Banner_ITDR")

---

![CTA Banner\_CM](https://blog.bcm-institute.org/hubfs/CTA%20Banner%20for%20Blog/CTA%20Banner_CM.jpg "CTA Banner_CM")

![BCMIWhiteLogoSmall.png](https://blog.bcm-institute.org/hs-fs/hubfs/Blog%20Testing/BCMIWhiteLogoSmall.png?width=72&name=BCMIWhiteLogoSmall.png "BCMIWhiteLogoSmall.png")

All rights reserved. Copyright 2026

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Dr Goh Moh Heng",
    "url" : "https://blog.bcm-institute.org/cm-v2/author/dr-goh-moh-heng"
  },
  "dateModified" : "2026-11-12T07:05:54.184Z",
  "datePublished" : "2026-11-12T07:01:05.000Z",
  "headline" : "[CM] [JHA] [E1] [C13] Back Cover",
  "mainEntityOfPage" : {
    "@id" : "https://blog.bcm-institute.org/cm-v2/cm-jha-e1-c13-back-cover",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blog.bcm-institute.org/hubfs/BCMI%20Logo.png"
    },
    "name" : "BCMI Pte Ltd"
  }
}
```