--- title: CM v2 | Moh Heng Goh description: Dr Goh Moh Heng is the President of BCM Institute and the Managing Director of GMH Continuity Architects – a specialised BCM Consulting firm. His primary areas of expertise include Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management. Since 2011, Moh Heng has assisted more than 50 organisations, particularly those operating in the Asia-Pacific and Middle-East Region in their successful implementation of their Business Continuity Management System (BCMS) and achieving their BS 25999/ SS 540 / ISO 22301 organisation certification. Prior to establishing BCM Institute and GMH BCM Consulting, Dr. Goh held senior positions with a number of large organizations. During his career with the Government of Singapore Investment Corporation (GIC), he was responsible for all aspects of its business continuity and crisis management. At Standard Chartered Bank Plc, he saw and manage the global implementation of its BC management and planning for 52 countries. He also managed the BCM practice at PricewaterhouseCoopers. --- . - Garado's COVID-19 Updates & Shipment Delays - [support@example.com](mailto:%20support@example.com) - [1800 123 45 67](tel:1800%20123%2045%2067) - English [![BCMI Logo.png](https://blog.bcm-institute.org/hs-fs/hubfs/BCMI%20Logo.png?width=137&height=134&name=BCMI%20Logo.png "BCMI Logo.png")](https://www.bcm-institute.org/) - Login # Blog Listing - Home - Blog Listing - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) - [Stakeholders](https://blog.bcm-institute.org/cm-v2/topic/stakeholders) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[3\] \[C2\] Before Crisis Steps: Crisis Management Playbook to Manage Mass Disturbance or Riot for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-chapter-2-before-crisis-steps-crisis-management-playbook-to-manage-mass-disturbance-or-riot-for-jamiyah-home-for-the-aged) Introduction The hours before a crisis are the only hours when Jamiyah Home for the Aged (JHA) can think calmly, test ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-chapter-2-before-crisis-steps-crisis-management-playbook-to-manage-mass-disturbance-or-riot-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) - [Stakeholders](https://blog.bcm-institute.org/cm-v2/topic/stakeholders) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[3\] \[C1\] Overview of Crisis Management Playbook to Manage Mass Disturbance or Riot for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-chapter-1-overview-of-crisis-management-playbook-to-manage-mass-disturbance-or-riot-for-jamiyah-home-for-the-aged) Introduction Jamiyah Home for the Aged (JHA) cares for elderly, frail and destitute residents around the clock at 1 ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-chapter-1-overview-of-crisis-management-playbook-to-manage-mass-disturbance-or-riot-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C3\] Before Crisis Steps in Detail: Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c3-before-crisis-steps-in-detail-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction Chapter 2 gave the Before Crisis action list for Jamiyah Home for the Aged (JHA). This chapter breaks each ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c3-before-crisis-steps-in-detail-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C4\] During Crisis Steps: Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c4-during-crisis-steps-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction When an intruder is inside Jamiyah Home for the Aged (JHA), every minute counts. The first moments decide ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c4-during-crisis-steps-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C5\] During Crisis Steps in Detail: Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c5-during-crisis-steps-in-detail-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction Chapter 4 lists the 15 actions the Crisis Management Team (CMT) of Jamiyah Home for the Aged (JHA) takes ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c5-during-crisis-steps-in-detail-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C6\] After Crisis Steps: Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c6-after-crisis-steps-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction When the Police release the premises and the immediate danger has passed, Jamiyah Home for the Aged (JHA) ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c6-after-crisis-steps-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C7\] After Crisis Steps in Detail: Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c7-after-crisis-steps-in-detail-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction Chapter 6 lists the 12 actions that Jamiyah Home for the Aged (JHA) takes after an intruder attack. This ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c7-after-crisis-steps-in-detail-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C8\] Manage Lone Wolf / Intruder Attack Action List](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c8-manage-lone-wolf-/-intruder-attack-action-list) Introduction Jamiyah Home for the Aged (JHA) has set out its response to an intruder attack across seven chapters. The ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c8-manage-lone-wolf-/-intruder-attack-action-list) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C2\] Before Crisis Steps: Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c2-before-crisis-steps-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction The best time to handle an intruder attack at Jamiyah Home for the Aged (JHA) is before it happens. The ... [Read More](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c2-before-crisis-steps-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) - [Crisis Management](https://blog.bcm-institute.org/cm-v2/topic/crisis-management) - [Crisis Scenario](https://blog.bcm-institute.org/cm-v2/topic/crisis-scenario) ### [\[CM\] \[JHA\] \[E3\] \[PB\] \[2\] \[C1\] Overview of Crisis Management Playbook to Manage Lone Wolf / Intruder Attack for Jamiyah Home for the Aged](https://blog.bcm-institute.org/cm-v2/cm-jha-e3-pb-2-c1-overview-of-crisis-management-playbook-to-manage-lone-wolf-/-intruder-attack-for-jamiyah-home-for-the-aged) Introduction Jamiyah Home for the Aged (JHA) cares for elderly, frail and destitute residents around the clock at its ... 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