OR-5000 Operational Resilience Certified Expert (ORCE) Implementer Training Roadmap [Module 1]
You can attend Module 1, which leads to the Operational Resilience (OR) Certified Planner course, which has the course code BL-OR-2. This course provides you with the knowledge or KNOW competency.
If you are a member of the OR committee or project team, it is highly recommended that you attend both Module 1 and 2 or the OR Certified Specialist course or BL-OR-3. Module 2 allows you to have practicums on operationalising the OR framework. This course provides you with KNOW-DO competency.
Description of Module [Day] 1 Course
100% Online and 8 e-learning 1-hour lessons spanning over two week
You will be introduced to Operational Resilience (OR) Requirements.
Module 1 defines operational resilience (OR) and gives the student a contextual overview of its scope in different operating environments. Key concepts are explained with examples to illustrate. The value of OR in today’s organizations and critical success factors for building resilient organizations are highlighted.
Let's explore operational resilience. Throughout this module, we'll summarize each session's key points to ensure you understand the material.
First, we'll lay the groundwork by exploring operational resilience. You'll learn about its finer points and how regulators play a crucial role in shaping your approach. We'll also clarify any confusion between operational resilience and terms like organizational resilience, business continuity management, and crisis management.
Building on this foundation, we'll delve into the regulatory landscape. Discover how to align your organization with these requirements and gain practical insights into tools and strategies for achieving operational resilience.
Detailed Course Content
Lesson &
Topic |
Description |
Lesson 1: Overview of Operational Resilience
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- Understand the basic concepts of OR
- Relate to the supporting concepts to implement the OR project and manage the program.
- Align OR initiatives to Top Management's goals
- Identify the benefits and key success factors of OR
- Identify the OR planning methodology, framework and phases.
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Lesson 2: OR Terminology and Related Concepts
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- Understand the key terminologies used globally
- Differentiate and identify how the related concepts support the OR initiatives.
- Understand the importance of leadership and management commitment
- State the roles and responsibilities within the OR organisation
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| Lesson 3: OR Planning Methodology: Framework and Principles |
- Conduct a comprehensive understanding of the OR planning methodology
- Able to delve into the stages within the "Plan-Implement-Sustain" phases
- Propose challenges, resources, decisions and approvals needed for the start and sustaining of the OR journey
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| Lesson 4: Identify Critical Business Services |
- Determine the business services in their organisation
- Distinguish what is not a business service within the OR implementation.
- Define the Scope and Objectives of the OR implementation.
- Engage the stakeholders
- Identify, prioritise and document Critical Business Services.
- Validate and review the identification of Critical Business Services.
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| Lesson 5: Map Processes and Resources |
- Identify Key Stakeholders
- Conduct Dependency Analysis
- Identify Internal interdependencies between different systems, processes, and functions.
- Document these interdependencies to understand internal dependencies comprehensively.
- Identify External Interdependencies
- Document Interconnectivity and Interdependencies
- Establish Communication Channels
- Regularly Review and Update
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| Lesson 6: Set Impact Tolerance |
- Identify impact types and set impact tolerances for each type
- Understand impact tolerances to risk appetite and to risk assessment scales or "level of harm."
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| Lesson 7: Conduct Scenario Testing |
- Why Scenario Test?
- How to Perform Scenario Testing?
- What is the Board's Involvement?
- What is a traditional Scenario Versus an Impact Tolerance Scenario Test
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| Lesson 8: Improve Lesson Learnt |
- Ensure that the lessons learnt before and after an operational disruption are documented.
- Ensure continuous learning occurs after each disruptive event or finding from a scenario test has occurred.
- Analyse lessons and improve communication.
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Deliverables
- Be competent with the knowledge of operational resilience
- Have a strong understanding of the respective building blocks and methodology to implement your OR program
More Information About Operational Resilience Courses
To learn more about the course and schedule, click the buttons below for the [OR-3] OR-300 Operational Resilience Implementer course and the [OR-5] OR-5000 Operational Resilience Expert Implementer course.
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If you have any questions, click to contact us.
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