Blended Learning Crisis Communication

[BL-CC-3] What is Needed to Complete Module 2 of the CC-300 Blended Learning [BL-CC-5] Course?

Written by Dr Lim Yew Ban | Apr 16, 2020 8:42:05 AM

What Are You Required to Complete for Module 2 of the Blended Learning Programme?

Module 2: Facilitated Online Workshop

To complete Module 2 of the CC-5000 Blended Learning (BL-CC-5) / CM-300 Blended Learning (BL-CC-3) course, participants are required to attend a walkthrough of the 3 phases of the Crisis Communication implementation process.  These are:

Session 1

  • Conduct Crisis Risk Assessment (CRA)
  • Understand Purpose of Business Impact Analysis

Session 2

  • Identify and Select Crisis Communication Strategy (CCS)
  • Implement Crisis Communication Plan (CC Plan)
  • Exercise and Test CC Plan

Before attending each of the two facilitated online workshop, the typical activities to complete each of the three phases (CRA, CCS, CC Plan) is as appended below.

 

Note that Module 2 is also Module 2 for participants attending the Blended Learning Crisis Communication CC-5000 course [BL-CC-5].

 

Sequence of A Typical Walkthrough Of Each Phase

A typical walk through of a phase consists the following:

  1. Pre-reading [Maximum of half hour]
  2. Download and Complete template [Maximum of one hour]
    • Supported by Guidance Notes
  3. Attend a Facilitated Online Workshop [Maximum of one hour]
 [1] Pre-reading

Pre-readings assigned are 2 blog articles. Participants are recommended to complete them before the session as it serves as  'bite-sized' background information, allowing participants to familiarize themselves with the concepts to be discussed.  It would also assist participants in the completion of their assignment in the following  1 hour online session.

 

Time Requirement
Module 2 [1]
Half Hour 
(per phase)

 

[2] Download and Complete Template

Once the schedule for the specific phase is confirmed, you will be notified to proceed to download the template and have your first attempt at completing the specific phase template. 

Complete Template (Assignment) Before Attending Facilitated Online Workshop

Supported by Guidance Notes

What if you are completing the form and do not understand the purpose or requirement of the field that you are completing?

Refer to the "guidance notes" as it provides a fairly comprehensive explanation for each field as required in the template.

Objectives

The objective is to fully understand the purpose and requirement of each entry in the template before you attend the corresponding online workshop.

You may be wondering why you are doing the assignment when the lesson is not yet conducted.

It will also allow you to contextualize to your business environment and ask related questions.

 

[2] Time Requirement
Module 2 [2]
One Hour 
(Per Phase)

 

[3] Attend Facilitated Online Workshop

For the BL-CC-3 or Blended Learning CC-300 course, participants are required to attend three (3) online workshop sessions (one hour per each session).  All sessions are compulsory and runs at the pre-determined online schedule. There would not be a repeat or substitute session for anyone who missed it.

Session 1

  • Conduct Crisis Risk Assessment (CRA)
  • Understand Purpose of Business Impact Analysis

Session 2

  • Identify and Select Crisis Communication Strategy (CCS)
  • Implement Crisis Communication Plan (CC Plan)
  • Exercise and Test CC Plan

Submit your completed template to the facilitator within 2 days after the Facilitated Online session.  Do note that you should have completed the template before you attend the Online session.

 

Time Requirement Module 2 [3] One Hour
Per Phase

 

More Information About Crisis Communication Blended Learning

To know more about our blended learning program and when the next course is scheduled, feel free to contact our friendly course consultant colleagues via sales.ap@bcm-institute.org.  They are the BL-CC-3 Blended Learning CC-300 Crisis Communication Implementer and the BL-CC-5 Blended Learning CC-5000 Crisis Communication Expert Implementer.

 


 

Please feel free to send us a note if you have any of these questions to sales.ap@bcm-institute.org