BCM BandTree

[BCM] [BT] [E4] [R] [BIA] [P3] Impact Over Time of Business Functions for CBF-1 to CBF-8

Written by Dr Goh Moh Heng | Oct 7, 2025 11:29:49 AM

[P3] Impact Over Time of Business Functions

Management Report for Impact Over Time of Business Functions

This section outlines the methodology for assessing the "impact over time"  of the eight Critical Business Functions (CBFs) within Bandtree.

Rather than evaluating disruptions as a static event, this approach recognises that the severity of impact often escalates the longer a function remains inoperative.

The Impact Over Time framework provides a structured view of how critical operations degrade over predefined time intervals, ranging from the initial 4 hours to 60 days.

Using a standardised impact rating scale from 1 (minimal impact) to 5 (catastrophic impact), each business function is assessed in terms of its consequences on operational continuity, financial performance, legal obligations, reputational standing, and health and safety.

This time-based impact assessment enables organisations to:

  • Prioritise recovery activities and allocate resources appropriately.
  • Determine accurate Recovery Time Objectives (RTO) and Maximum Tolerable Periods of Disruption (MTPD).
  • Identify vulnerable periods that could compound the effects of a disruption.

By integrating this analysis into the broader Business Continuity Management (BCM) process, organisations such as Bandtree can better ensure the resilience of operations and infrastructure across various functions and sub-functions.

Table P3: Impact Over Time of Business Functions for CBF-1 to CBF-8

CBF

Sub-CBF

Sub-CBF Code

Highest Impact Area

RTO

MTPD

Vulnerable Period

CBF-1

Health, Safety, Security & Environment (HSSE) Compliance

1.5

Legal & Safety

4-Hour

3-Day

High-risk activities, inspections, and audits

CBF-1

Energy and Utilities Management

1.6

Operational Continuity

4-Hour

3-Day

Peak usage times, critical system support

CBF-1

Emergency and Incident Response for Facilities

1.7

Safety & Crisis Management

4-Hour

2-Day

Natural disasters, fire, and major incidents

CBF-1

Asset Lifecycle and Condition Monitoring

1.2

Financial & Operational Risk

1-Day

14-Day

Quarterly asset audits, ageing asset cycle

CBF-1

Vendor and Contractor Management

1.4

Procurement & Service Continuity

1-Day

5-Day

Contract renewal and tender cycles

CBF-1

Tenant and Stakeholder Relationship Management

1.9

Reputation & Service Quality

1-Day

10-Day

Lease renewals, complaints, and significant issues

CBF-1

Property and Facility Maintenance Management

1.1

Safety & Operations

8-Hour

5-Day

During peak facility usage, rainy seasons

CBF-2

Utilities Management

2.3

Service Delivery, Safety

2-Hour

1-Day

24/7

CBF-2

Emergency Response and Incident Management

2.4

Life Safety, Crisis Response

1-Hour

1-Day

24/7

CBF-2

Building Security and Surveillance

2.2

Physical Security

4-Hour

3-Day

24/7

CBF-2

Facility Maintenance and Engineering Services

2.1

Health & Safety, Operations Continuity

8-Hour

5-Day

Weekdays, Office Hours

CBF-2

Vendor and Contractor Coordination

2.5

Service Continuity

1-Day

14-Day

Business Hours

CBF-2

Space Management and Occupancy Planning

2.8

Workplace Continuity & Efficiency

1-Day

21-Day

Business Resumption

CBF-3

Internal Stakeholder Communication (Staff & Board)

3.5

Operational, Reputational

1-Day

10-Day

During crises & transitions

CBF-4

Customer Billing & Invoicing

4.1

Revenue & Client Trust

1-Day

14-Day

Start of billing cycle

CBF-4

Payment Collection & Reconciliation

4.2

Cash Flow & Liquidity

1-Day

14-Day

Month-end/quarter-end

CBF-5

Regulatory & Legal Compliance

5.1

Legal & Regulatory

1-Day

14-Day

Pre-audit, legal filings

CBF-6

Cybersecurity & Access Control

6.5

Security Breach Prevention

4-Hour

2-Day

Immediate critical

CBF-6

Data Backup & Recovery

6.4

Data Restoration Capability

6-Hour

3-Day

The first 12 hours are critical

CBF-6

ICT Infrastructure Management

6.1

Network & System Availability

8-Hour

3-Day

The initial 24 hours are critical

CBF-6

Property Systems Application Support

6.2

Application Uptime & Access

12-Hour

5-Day

24-48-hour critical

CBF-6

Compliance & IT Governance

6.9

Regulatory & Policy Compliance

12-Hour

7-Day

Early 24-hour critical

CBF-6

Records Retention & Archiving

6.3

Data Integrity & Compliance

24-Hour

7-Day

2 days critical

CBF-6

System Development & Enhancement

6.6

System Stability & Features

1-Day

10-Day

Less critical early

CBF-6

User Training & Support

6.8

User Efficiency & Issue Resolution

1-Day

7-Day

Moderate critical

CBF-6

Physical Records Handling

6.1

Physical Security & Access

1-Day

10-Day

Moderate critical

CBF-7

Payroll Processing & Disbursement

7.3

Financial, Employee Morale

1-Day

3-Day

End of pay cycle

CBF-8

Emergency Procurement

8.8

Operational Continuity

4-Hour

1-Day

Crisis or urgent requirement

CBF-8

Purchase Requisition & Approval

8.3

Operational Delay

1-Day

5-Day

End-of-month ordering cycle

CBF-8

Inventory & Logistics Coordination

8.5

Service Delivery

1-Day

3-Day

Maintenance/project periods

CBF-8

Procurement System & Data Management

8.9

Digital Operations / Data Access

1-Day

3-Day

System failure/ downtime

Key Notes
  • RTO (Recovery Time Objective): Indicates the acceptable downtime before severe impact begins.
  • MTPD (Maximum Tolerable Period of Disruption): Maximum allowable time the sub-function can be disrupted before irrecoverable consequences occur.
  • Vulnerable Period: Timeframes in which disruption has amplified effects (e.g., audits, contract renewals, public reporting).

Summing Up ...

The Impact Over Time analysis provides a powerful lens for viewing the dynamic effects of business disruptions. 

By mapping out how the severity of impact escalates across specific timeframes, organisations can gain actionable insights to support continuity planning, resource allocation, and risk mitigation strategies.

This structured assessment helps define realistic recovery priorities and enhances communication across departments and stakeholders. 

When paired with clearly defined RTOs and MTPDs, it serves as a cornerstone for resilient and informed decision-making during crises.

Ultimately, understanding the time-sensitive nature of operational impacts empowers organisations like Bandtree to maintain service excellence, meet stakeholder expectations, and fulfil their mandates—even in the face of unforeseen disruptions.

 

PM: BIA BIAQ T1 P1 BIAQ T1 P2 BIAQ T2 P3
CBF BIAQ T2 P4 BIAQ T3 P5 BIAQ T3 P6
 

 

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 


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