Part 3: Minimum Resources Required During a Disaster
As a government-linked company under Darussalam Assets, Bandtree plays a pivotal role in managing national infrastructure and real estate assets.
To maintain service reliability and minimise operational downtime, a clear understanding of the minimum resources required during a disaster is crucial.
This chapter outlines the baseline requirements for recovering and maintaining each critical business function (CBF), with a specific focus on CBFs 1 through 8.
It includes detailed resource needs such as personnel, workspace, communication tools, computing devices, and other functional tools or systems necessary to sustain operations at designated recovery locations.
This structured approach ensures that Bandtree is adequately prepared to resume critical operations in a timely and efficient manner following a disruption.
CBF |
Sub-CBF |
Sub-CBF Code |
Recovery Location |
No of Staff (Min Qty) |
No of Seat (Min Qty) |
No of Tel (Min Qty) |
No of PC/ Laptops (Min Qty) |
Others (Pls describe and provide min qty) |
|
CBF-1 |
|
|
|
|
|
|
|
CBF-1 |
Property and Facility Maintenance Management |
1.1 |
Alternate Ops Centre – Facility A |
5 |
5 |
3 |
5 |
Mobile tools/tablets (3), Access to CMMS (Computerised Maintenance Management System) |
CBF-1 |
Asset Lifecycle and Condition Monitoring |
1.2 |
Alternate Ops Centre – Facility A |
3 |
3 |
2 |
3 |
Asset tracking system access (1), Mobile inspection tools (2) |
CBF-1 |
Space Planning and Allocation |
1.3 |
HQ Backup Room or Facility B |
2 |
2 |
1 |
2 |
CAD/space planning software (1), Access to floor plans & occupancy databases |
CBF-1 |
Vendor and Contractor Management |
1.4 |
Alternate Ops Centre – Facility A |
3 |
3 |
2 |
3 |
Procurement system access (1), Contract repository (1) |
CBF-1 |
HSSE Compliance |
1.5 |
HQ Backup Room or Facility B |
4 |
4 |
2 |
4 |
PPE Kits (4), HSSE compliance database (1), Emergency contact list (1) |
CBF-1 |
Energy and Utilities Management |
1.6 |
Alternate Ops Centre – Facility A |
2 |
2 |
1 |
2 |
SCADA/BMS access (1), Utility usage dashboards (1) |
CBF-1 |
Emergency and Incident Response for Facilities |
1.7 |
Emergency Command Centre or Facility B |
6 |
6 |
3 |
6 |
Communication radios (3), Emergency plans (1), Incident log sheets (2) |
CBF-1 |
Capital Projects and Renovation Oversight |
1.8 |
HQ Backup Room or Facility B |
3 |
3 |
2 |
3 |
Project management software (1), Access to architectural drawings (1) |
CBF-1 |
Tenant and Stakeholder Relationship Management |
1.9 |
Alternate Ops Centre – Facility A |
2 |
2 |
2 |
2 |
CRM system access (1), Tenant database (1) |
CBF-1 |
Regulatory and Compliance Reporting |
1.10 |
HQ Backup Room or Facility B |
2 |
2 |
1 |
2 |
Compliance reporting software (1), Regulatory guidelines reference (1) |
|
CBF-2 |
|
|
|
|
|
|
|
CBF-2 |
2.1 Facility Maintenance and Engineering Services |
2.1 |
Alternate Bandtree Ops Centre |
6 |
6 |
2 |
3 |
1x toolkit set per site; 2x walkie-talkies |
CBF-2 |
2.2 Building Security and Surveillance |
2.2 |
Security Command Post (Off-site) |
4 |
4 |
2 |
2 |
1x CCTV monitoring system; 2x handheld radios |
CBF-2 |
2.3 Utilities Management |
2.2 |
Bandtree Utilities Control Room (Backup) |
3 |
3 |
1 |
2 |
1x UPS backup unit; 1x generator control panel access |
CBF-2 |
2.4 Emergency Response and Incident Management |
2.3 |
Emergency Coordination Room |
5 |
5 |
3 |
3 |
1x first aid kit; 1x emergency PPE set per staff |
CBF-2 |
2.5 Vendor and Contractor Coordination |
2.4 |
Temporary Admin Office |
3 |
3 |
1 |
2 |
1x access to vendor database; 1x shared printer/scanner |
CBF-2 |
2.6 Asset Condition Monitoring & Lifecycle Management |
2.5 |
Asset Management Recovery Room |
4 |
4 |
2 |
4 |
1x cloud-based asset tracking system access |
CBF-2 |
2.7 Renovation and Upgrading Projects |
2.5 |
Project Recovery Site |
2 |
2 |
1 |
2 |
1x project file archive (digital); 1x site drawings set |
CBF-2 |
2.8 Space Management and Occupancy Planning |
2.7 |
Space Planning Hub |
2 |
2 |
1 |
2 |
1x AutoCAD or planning software access |
CBF-2 |
2.9 Compliance and Regulatory Management |
2.8 |
Compliance Backup Room |
3 |
3 |
1 |
2 |
1x copy of regulations and SOP manuals |
CBF-2 |
2.10 Sustainability and Environmental Management |
2.9 |
Environmental Unit Recovery Space |
2 |
2 |
1 |
2 |
1x access to monitoring dashboards; 1x compliance logbook |
|
CBF-3 |
|
|
|
|
|
|
|
CBF-3 |
Client Relationship Management |
3.1 |
Alternate Office (Designated by Darussalam Assets) |
3 |
3 |
2 |
3 |
CRM access (1 system), Internet connectivity |
CBF-3 |
Stakeholder Engagement & Government Liaison |
3.2 |
Alternate Office or Government Liaison Hub |
2 |
2 |
2 |
2 |
Gov communication platform access, secure file sharing tools |
CBF-3 |
Service Provider & Contractor Management |
3.3 |
Temporary Operations Centre |
2 |
2 |
2 |
2 |
Vendor contact database (1), contract templates, procurement system access |
CBF-3 |
Public and Community Engagement |
3.4 |
Media Room or Temporary Communication Centre |
2 |
2 |
2 |
2 |
Social media access (1), press release templates, media contact list |
CBF-3 |
Internal Stakeholder Communication (Staff & Board) |
3.5 |
Board Room / Virtual Conference Room |
1 |
1 |
1 |
1 |
Internal communication platform (e.g., email, Teams), Board contact directory |
CBF-3 |
Client and Stakeholder Records Management |
3.6 |
Secure Digital Records Centre |
2 |
2 |
1 |
2 |
Secure document storage system, backup access, printers/scanners (1 set) |
|
CBF-4 |
|
|
|
|
|
|
|
CBF-4 |
Customer Billing & Invoicing |
4.1 |
Alternate Office, HQ Level 3 |
2 |
2 |
1 |
2 |
Printer/Scanner (1), Internet Connection (1) |
CBF-4 |
Payment Collection & Reconciliation |
4.2 |
Alternate Office, HQ Level 3 |
2 |
2 |
1 |
2 |
Secure Payment Terminal (1), Accounting Software Access (2) |
CBF-4 |
Accounts Payable (AP) Processing |
4.3 |
Alternate Office, HQ Level 3 |
2 |
2 |
1 |
2 |
ERP System Access (2), Document Storage Space (1) |
CBF-4 |
Financial Reporting & Budgeting |
4.4 |
Alternate Office, HQ Level 3 |
3 |
3 |
1 |
3 |
Access to Financial Databases (3), Meeting Room (1) |
CBF-4 |
Vendor Onboarding & Contract Management |
4.5 |
Alternate Office, HQ Level 3 |
2 |
2 |
1 |
2 |
Document Scanner (1), Secure File Server Access (1) |
CBF-4 |
Regulatory & Compliance Management |
4.6 |
Alternate Office, HQ Level 3 |
2 |
2 |
1 |
2 |
Compliance Database Access (2), Lockable File Cabinet (1) |
CBF-4 |
Insurance & Risk Financing Administration |
4.7 |
Alternate Office, HQ Level 3 |
2 |
2 |
1 |
2 |
Insurance Portal Access (2), External Contact Directory (1) |
|
CBF-5 |
|
|
|
|
|
|
|
CBF-5 |
Regulatory & Legal Compliance |
5.1 |
HQ Building, Level 4 |
2 |
2 |
2 |
2 |
Access to legal databases and secure document storage |
CBF-5 |
Internal Audit & Risk Oversight |
5.2 |
HQ Building, Level 4 |
3 |
3 |
2 |
3 |
Access to internal audit tools and the risk register system |
CBF-5 |
Corporate Governance Monitoring |
5.3 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Access to board portal and governance policy documents |
CBF-5 |
ESG Reporting |
5.4 |
HQ Building, Level 4 |
1 |
1 |
1 |
1 |
Access to environmental data and reporting software |
CBF-5 |
Business Continuity Governance |
5.5 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Access to BCM planning software and documentation |
CBF-5 |
Strategic & Statutory Reporting |
5.5 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Access to statutory reporting systems and secure file storage |
|
CBF-6 |
|
|
|
|
|
|
|
CBF-6 |
ICT Infrastructure Management |
6.1 |
Alternate Data Centre / DR Site |
2 |
2 |
2 |
2 |
- |
CBF-6 |
Property Systems Application Support |
6.2 |
Temporary Ops Site |
3 |
3 |
2 |
3 |
- |
CBF-6 |
Records Retention & Archiving |
6.3 |
Archive Storage Facility |
2 |
2 |
2 |
2 |
- |
CBF-6 |
Data Backup & Recovery |
6.4 |
Offsite Backup Location |
2 |
2 |
1 |
2 |
- |
CBF-6 |
Cybersecurity & Access Control |
6.5 |
Secure DR Site |
2 |
2 |
2 |
2 |
- |
CBF-6 |
System Development & Enhancement |
6.6 |
Remote Dev Environment |
2 |
2 |
1 |
2 |
- |
CBF-6 |
ICT Vendor Management |
6.7 |
Primary/Alternate Site |
2 |
2 |
2 |
2 |
- |
CBF-6 |
User Training & Support |
6.8 |
Temporary Training Room |
2 |
2 |
2 |
2 |
- |
CBF-6 |
Compliance & IT Governance |
6.9 |
Head Office / DR Site |
2 |
2 |
2 |
2 |
- |
CBF-6 |
Physical Records Handling |
6.10 |
Primary/Alternate Site |
2 |
2 |
2 |
2 |
- |
|
CBF-7 |
|
|
|
|
|
|
|
CBF-7 |
Staff Recruitment & Onboarding |
7.1 |
Secondary HR Office (e.g., Jerudong) |
2 |
2 |
1 |
2 |
Access to HR portal (1), Interview Room (1) |
CBF-7 |
Employee Records Management |
7.2 |
DR Site - IT Archive Room |
1 |
1 |
1 |
1 |
Secure file storage (physical/online), Document Scanner (1) |
CBF-7 |
Payroll Processing & Disbursement |
7.3 |
Finance DR Facility |
2 |
2 |
1 |
2 |
Payroll Software Access (1), Secure Printer (1) |
CBF-7 |
Employee Benefits & Welfare Administration |
7.4 |
Secondary HR Office (e.g. Jerudong) |
1 |
1 |
1 |
1 |
Access to Benefits Admin Portal (1) |
CBF-7 |
Performance Management & Appraisals |
7.5 |
Secondary HR Office |
1 |
1 |
1 |
1 |
Access to e-Appraisal System (1) |
CBF-7 |
Training & Development |
7.6 |
Training Backup Centre |
2 |
2 |
1 |
2 |
Projector (1), Whiteboard (1), LMS access (1) |
CBF-7 |
HR Policy Development & Compliance |
7.7 |
Secondary HR Office |
1 |
1 |
1 |
1 |
Access to Policy Repository System (1) |
CBF-7 |
Industrial Relations & Employee Grievances |
7.8 |
Designated Legal Liaison Room |
2 |
2 |
1 |
2 |
Private Meeting Room (1), Legal Docs Archive Access (1) |
|
CBF-8 |
|
|
|
|
|
|
|
CBF-8 |
Vendor Selection & Prequalification |
8.1 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Access to a vendor database and the internet. |
CBF-8 |
Contract Management |
8.2 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Secure contract repository access and digital signature software. |
CBF-8 |
Purchase Requisition & Approval |
8.3 |
HQ Building, Level 4 |
3 |
3 |
2 |
3 |
E-procurement system access, digital document workflow. |
CBF-8 |
Supplier Relationship Management |
8.4 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Supplier performance tracking system, communication tools. |
CBF-8 |
Inventory & Logistics Coordination |
8.5 |
Offsite Warehouse |
4 |
4 |
2 |
4 |
Inventory management software, handheld scanners, logistics dashboards. |
CBF-8 |
Compliance & Procurement Governance |
8.6 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Access to regulatory compliance databases and policy repository. |
CBF-8 |
Risk Management in Supply Chain |
8.7 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Supply chain risk monitoring tools, risk register access. |
CBF-8 |
Emergency Procurement |
8.8 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Emergency vendor list, expedited approval process documentation. |
CBF-8 |
Procurement System & Data Management |
8.9 |
HQ Building, Level 4 |
2 |
2 |
1 |
2 |
Access to ERP/procurement systems, data analytics dashboards. |
Identifying and documenting the minimum resource requirements for each critical business function strengthens Bandtree’s ability to respond swiftly and effectively during a disaster.
By pre-defining the essential human, technological, and logistical inputs necessary at recovery sites, Bandtree ensures the resilience of its property and facilities management operations.
These resource allocations form the foundation for recovery planning and serve as a key reference for recovery teams during actual incidents.
Moving forward, these resource requirements will be periodically reviewed and updated to reflect changes in business operations, technology, and risk exposure, reinforcing Bandtree’s commitment to business continuity and national infrastructure stability.
Implementing Business Continuity Management for Bandtree: A Practical Guide
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eBook 4: Consolidate and Report Your BCM Implementation |
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Minimum Resources Required During a Disaster for CBF-1 to CBF-8 |
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To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].
Please feel free to send us a note if you have any questions. |
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