[BCM] [BT] [E3] [BIA] [T3] [CBF] [4] Billing, Finance and Vendor Management

BIA Questionnaires 

Part 5: Inter-dependencies

Notes for BCM Institute's Course Participants: This is the template for completing the "Part 5: Inter-dependencies."

CBF-4: Billing, Finance & Vendor Management

The Billing, Finance & Vendor Management function is a core pillar of Bandtree’s operational and financial integrity.

Given the complex nature of financial transactions, compliance obligations, vendor coordination, and reporting structures, this function is heavily reliant on a network of interdependent internal units and external entities.

Understanding these interdependencies is crucial for ensuring business continuity, particularly during disruptions that may impact upstream data providers, downstream processors, or mutually reliant stakeholders.

Purpose of Chapter

This chapter maps out the critical internal and external dependencies associated with CBF-4, identifying the nature, direction, and impact of these relationships.

These insights enable Bandtree to assess cascading risks more effectively, prioritise recovery actions, and coordinate more efficiently across functions and with third-party partners during emergencies.

Table 5: [BIA] [P5] Inter-dependencies for CBF-4 Billing, Finance & Vendor Management

Summing Up ... Part 5

Interdependencies within the Billing, Finance, and Vendor Management function span multiple domains — from internal procurement and IT teams to external banks, vendors, and regulators.

These dependencies are not merely transactional but strategic, as any disruption in upstream or downstream entities can significantly impact Bandtree’s ability to meet its financial obligations, maintain compliance, and ensure timely vendor management.

By documenting and understanding these interlinkages, Bandtree strengthens its preparedness posture and reinforces the resilience of its financial operations.

The information presented in this chapter supports more informed decision-making during crisis response, ensuring that continuity planning considers not only internal capacities but also the broader ecosystem in which CBF-4 operates.

BIA Questionnaires 

Part 6: Vital Records

Notes for BCM Institute's Course Participants: This is the template for completing the "Part 6: Vital Records."

CBF-4: Billing, Finance & Vendor Management

Vital records are indispensable documents that support the continuity and integrity of Bandtree’s financial and vendor-related operations.

For CBF-4: Billing, Finance & Vendor Management, these records serve as the backbone for maintaining legal compliance, financial transparency, and effective vendor relationships.

They include customer billing data, accounts payable records, budget reports, vendor contracts, and insurance documentation—each playing a critical role in sustaining core business functions during normal operations and in times of disruption.

Purpose of Chapter

This chapter identifies and catalogues the vital records associated with each sub-process under CBF-4, detailing their media types, storage locations, and custodianship.

By clearly outlining these elements, Bandtree ensures that these vital documents are consistently protected, retrievable, and recoverable in accordance with regulatory requirements and business continuity objectives.

The classification of vital records is also aligned with the definitions and guidance established by the BCM Institute's Vital Records standards.

Based on the sub-CBFs for CBF-4: Billing, Finance & Vendor Management of Bandtree, and aligned with the structure and definitions from BCM Institute's Part 6 – Vital Records, this is a table outlining the vital records associated with each sub-process:

Table 6: [BIA] [P6] Vital Records for CBF-4 Billing, Finance & Vendor Management

Summing Up ... for Part 6

The identification and protection of vital records within CBF-4 are essential to the financial and operational resilience of Bandtree Sdn Bhd.

By ensuring that all key billing, finance, and vendor management documents are properly stored, accessible, and under the appropriate custodianship, the company significantly reduces the risk of data loss, non-compliance, or operational failure during disruptions.

As we advance, continuous review and updating of vital records inventories, together with regular backup and recovery testing, will further strengthen the integrity and recoverability of Bandtree’s financial operations.

These efforts reinforce the organisation’s commitment to responsible governance, regulatory compliance, and uninterrupted service delivery to clients, stakeholders, and vendors.