Establish and Operate Command Centre

Incidents likely to last more than a few hours are best managed by Command Centres, separate from areas where routine business is conducted. Command Centres can either be dedicated rooms set aside and equipped for immediate use or offices earmarked for emergencies with essential equipment identified in advance.

C15	C16	C17
Establish and Manage Command Centre	Communicate and Gather Information	Maintain Command and Control
C18	C19	C20
Coordinate and Document	Execute Information Management	Make and Execute Crisis Decision
C21	C40 [A7]	C41 [A8]
Manage Crisis Communication	Appendix 7: Setup Command Centre	Appendix 8: Equip Resources for Command Centre

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Reference Guide

Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.

Note: This version was the draft 2nd Edition being updated in 2023. The numeric in the square bracket {C##] and [AX-#] is the cross-referencing of the actual chapter and appendices in the 2016 Edition.

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